1 of 1 people found the following review helpful:
1.0 out of 5 stars
WARNING - Keys Fitness, December 3, 2008
This review is from: Keys Center G CG2 Elliptical Trainer (Sports)
I purchased this elliptical in April of 2008. Over the last couple of weeks it began to make a loud knocking sound every time I used it. I found a broken bolt from the pedal mechanism on the floor when I investigated the problem. I made several calls to Keys to get warranty support as I am within the warranty. They have a message on their voicemail stating they are moving offices and won't be taking calls until after 11/24 (It's 12/3 today and the message still hasn't changed). They haven't responded to any of my emails. None of the local repair companies will perform warranty work on the machine so I now have to pay out of pocket to have it fixed. It will probably end up costing me upwards of $200 for something that should be covered under warranty. Ridiculous. Stay away from this company and from their products.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No