Keyspan U2PCI-5 USB 2.0 Card

by Keyspan

Product Details

• Shipping Weight: 7.7 ounces
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00006BAGQ
• Item model number: U2PCI-5
• Average Customer Review: 2.8 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #321,294 in Electronics (See Top 100 in Electronics)
• Date first available at Amazon.com: June 21, 2002

Product Description

From the Manufacturer

The Keyspan USB 2.0 Card provides a simple and affordable way to add five Hi-Speed USB ports to your PC or Mac. The card supports all USB 1.1 devices today, and is ready to use with new USB 2.0 peripherals as they come to market this summer.

Product Description

Add 5 USB-2 ports to your desktop computer for faster data transfer speeds with new USB 2.0 compatible computer devices. USB-2 enables rapid data transfers up to 480MB per second and, in virtually all cases, is also backward compatible with current USB 1.1 devices. Supports up to 127 downstream USB devices Compliant with EHCI, OHCI and PCI 2.1 standards Easy Plug and Play installation Backed by a five year warranty from Keyspan

Customer Reviews

Most Helpful Customer Reviews

5 of 5 people found the following review helpful:

1.0 out of 5 stars Even if mine is a lemon, RUN AWAY!!!, November 8, 2002

By 

Frank Lynch "frank_lynch" (Brooklyn, NY USA) - See all my reviews
(REAL NAME)   

This review is from: Keyspan U2PCI-5 USB 2.0 Card (Personal Computers)

.
It's possible that the card I bought is defective, and that technical support has yet to acknowledge that, after two calls. I will make a third effort tomorrow.

But think about this: when you buy a card like this, the documentation and technical support are also going to be important. Without proper documentation, you won't know what you're doing...

The documentation consists of one paper card, about 5" x 8", and it tells you what to do, but it doesn't tell you what to expect or how to grade success. For instance, it indicates you'll be prompted to load the drivers on their CD-ROM. But that's only for SOME versions of Windows (for other versions of Windows, it's supposed to load fine off the drivers on your hard drive or off your Windows discs; these details are not mentioned - - so how do you know?)

Secondly, it tells you you can check to see if it's been loaded by looking in the Device Manager in Windows Control Panel. But it doesn't tell you the NAME of the device you should be seeing. If you already have USB ports (say, 1.1. or such) you'll see multiple listings. The documentation doesn't tell you what to look for: another company's tech support (one from whom I'd bought an external hard drive) had to point out the problem to me.

And if you want to TALK to tech support to get assistance? I think you will be under-supported. I happened to speak to the same person on two different days, and she was helpful, but their hours are only 9-5 Pacific, and during lunch no one answers the phone. So, if you buy this over the weekend and have problems, forget about getting help before noon Monday (if you're in the East, like me). And if you have a day job that takes you away from your home PC and makes it difficult to call during working hours? Uh, I hope you're east of the Pacific time zone. (Here, by the way, is another example of poor documentation - - the card says what their tech support hours are, but fails to mention the time zone; conceivably you could waste a call when they're not there.)

Now, as for other issues associated with what I've bought, perhaps I do have a lemon. But I have made several efforts to install it, and with each failed attempt cleaned up something on my PC to give them the benefit of the doubt. Today I backed up files and programs, reformatted my hard drive and reinstalled Windows, to make sure everything loaded properly and efficiently. And with all said and done, I'm having the same problems I had three days ago, no improvement. The wizard found the new piece more quickly than before, but everything still froze. (Maybe it's SUPPOSED to freeze, and no one told me?)

This has been a nightmare, and I wish you better luck.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Works great in my G4 Mac, September 16, 2003

By 

S. Rider (Chicago area) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Keyspan U2PCI-5 USB 2.0 Card (Personal Computers)

1) Shut down computer
2) Open computer case
3) Put anti-static-strap on wrist and clip to metal on computer case (important any time you fool around inside a computer)
4) Insert card
5) Close computer case
6) Boot up computer
Done.

Works just great on my G4 Mac. No drivers to install, nothing to download or adjust, no jumpers, no nothing. Plug it in and it works. Another good experience with Keyspan (and Apple) -- I will continue buying their stuff as long as they keep putting out good products. :)

1 of 1 people found the following review helpful:

1.0 out of 5 stars Mine was defective, January 15, 2003

By A Customer

This review is from: Keyspan U2PCI-5 USB 2.0 Card (Personal Computers)

I thought that this product was a good buy. 5 USB 2.0 ports, and works with a Macintosh. However, the card I got did not work with my mac (Beige G3 with revision B ROM). Keyspan says that it is defective. I decided to try a different brand. The IOGEAR GIC250U 5 port USB 2.0 card is also supposed to work with the mac.