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- Enter your model number above to make sure this fits.
- Choose from over 5000 titles from award-winning artists such as twin sisters and red grammar
- Connect, Click, Cuddle, customize what I say and do with included USB cable to your PC or Mac
- Bi-lingual with a few clicks
- More Free Content available once you plug toy in and log on
- Smart-e-bear grows with you child, you change the content by the day, month or year
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From the Manufacturer
Top Customer Reviews
I decided to rewrite my review after giving it to my 3-year-old son so I can add his impressions as well. I'll try to avoid ranting over the media issue and break it down into pros and cons.Read more ›
We've only had it for a little while, so he's concentrated on just a few of the features and pieces of content -- toddlers like the repetition after all -- so I have no complaints about only having a 1/2 hour or so of material. Considering how many times we've heard the "Five Little Monkeys" song so far, a half hour of other stuff might last years!
The toy itself appears to be durable, works reliably, and has been very entertaining for my son. That he can control the toy a little, and that it responds to his squeezing the paws, is a big deal. For a kid that likes pressing buttons and enjoys taking in the cause/effect of his actions, this is a GREAT toy.
But the real advantage this toy brings is the unbelievably responsive service from the manufacturer.
In the course of synching the toy the first time so it would say my child's name, I got either impatient or creative (depending on how you look at it), didn't follow the instructions, and somehow managed to screw up the data on the bear. This was at about 7 PM (West coast time). I left a message and sent an e-mail to the tech support number, thinking it'd take a day or two to resolve the issue.
But within the hour, I had the president of the company on the line from new York walking me through some fixes. When he wasn't immediately able to fix the problem remotely, he arranged to send a replacement -- which arrived, pre-programmed for my son, the next day.
Intellitoys took responsibility for the issue -- even though it might have been my fault for breaking it! -- and made certain that my son had a working toy for his birthday. He -- and I -- really, really appreciate it.
I look forward to this company's next creation.
Anyway, from what I can tell so far, this is going to be a huge hit in our house, for several reasons:
~it's super soft and cuddly, more than I expected from a "tech" toy
~the songs aren't the same crap you hear over and over again on all your kids' other toys. They're bouncy and fun, and they even have "And The Cat Came Back."
~if you still don't want to hear it, it has a headphone jack!
~it comes preloaded with almost an hour and a half of different content, and you can already get 5 new songs and one new story free on the website (there are a ton more to buy for $0.99 each), and they're constantly updating.
~they just added over a thousand names to their database, so your child's new toy can call them by name, and they'll be adding more names in the future.
~their customer service is excellent. I had a question, and they responded quickly and were very kind and personable, and definitely went above and beyond.
I can't wait for Christmas now. :)
The bear is very soft and cuddly and my 2 1/2 year old daughter enjoys dancing with it and listening to the stories.
The speaker sounds great.
The music and stories are from actual CDs so you aren't stuck listening to the normal tinny sound of a toy playing music.
Customer service is very attentive and responded almost instantly to all of my complaints.
There are almost no instructions at all with it.
The help section on the website is sparse.
There are endless errors in the smart-e-store with bad links that play the incorrect songs when you try to "preview" them.
It gets very expensive buying additional content at $1+ each.
The second time I tried to change the content, I just kept getting an unspecified error.
The menus to choose the song/story are WAY TOO TEDIOUS for an adult, never mind a child. (Think automated phone answering system at your insurance company - arg).
All in all, it's cute and I'll keep it if I can get it to sync with the computer again. I DEFINITELY would return it if I had paid full price. Not worth the money.
Most Recent Customer Reviews
Grandchildren LOVE THIS. I highly recommend. Ages 4-8, just love itPublished 16 months ago by Tibbie
LOVE LOVE LOVE!!! I have four kids aging from 8 years old to 8 months old and they all love it!! Weve had this toy for over five years now and they still play with it. Read morePublished 18 months ago by jpowers
This toy is pretty pricey for the quality. The songs and games and stories are all low quality. None of the stories are told very well, the songs are not enjoyable. Read morePublished on August 13, 2013 by Brenda
My 4 year old received this bear as a gift for christmas. It Looked GREAT!
Unfortunately we cannot get smart e bear to sync/connect with ANY of the computers in the... Read more
The Smart-E Bear is adorable and worked well for a few days. However, he stopped working altogether after that. Read morePublished on July 5, 2012 by Amazon Customer
I actually feel compelled to write this review based upon my recent experience with the toy. I was having issue syncing the bear with my Windows 7 desktop computer, and emailed... Read morePublished on March 19, 2012 by Bertrand Russell
I purchased this bear for my grandson who has Down Syndrome. His face lit up when he unwrapped the gift at Christmas and he immediately tried to play with it. Read morePublished on December 29, 2011 by Janet
This toy does not speak spanish! Yes if it put it in Spanish mode it will say a few words here and there, but then it mostly just switches back and forth between English and... Read morePublished on January 6, 2011 by Sal Arce
I recently purchased a Smartebear for my son's 2nd birthday and was attempting to add some new media to it for the first time and got an non specific error message while sync-ing... Read morePublished on September 27, 2010 by Jack Michaelson