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Most Helpful Customer Reviews
71 of 73 people found the following review helpful:
4.0 out of 5 stars
12" del king ther w/5" MF and Dual airflow,
This review is from: King 12" w/5" 5LB Density Viscoelastic Memory Foam Mattress (Kitchen)
We ordered this mattress from Sleepshop and it came exactly on the day indicated in excellent condition. Remember you have to be there to sign for it. We were prepared to send it back without opening if there was any damage as this is the only way Sleepshop will replace it without additonal costs if there is a problem. Once it is decompressed and you want to send it back, you have to pay the shipping (it weighs 98 lbs) and a 20% restocking fee!! It was fine so we took it in the house, unwrapped it and let it regain its shape.
We have been sleeping on the bed for a month now and like it very much. Don't use a mattress pad as it makes it hard for the memory foam to heat up and conform to your shape. It took me about a week to get used to sleeping on the bed before it felt comfortable. The 12" w/ 5" of memory foam is considered a plush bed for side sleepers. The 10"/3" of MF is considered firm and for back sleepers, keep this in mind when buying. If you want a firm bed, don't get the 12". I got this information by calling Sleepshop. I found them a bit reticent to give me much information. In fact I felt like I had to pry it out of the person. They were not volunteerng anything, that's for sure. Consequently, read the warantee information and the refund information carefully. The reason I am rating this mattress as a 4 instead of 5 stars is the smell. It has a very strong chemical smell. It's almost gone now but has taken a month and I have twice now stripped the bed, sprayed it with Fabreeze and left it under a fan with the windows open to help dissapate the smell. I will probably need to do this one or two more times to get rid of the smell completely. So if you are sensative to such things, don't get this mattress as it will probably bother you. Also, I paid $599 for it in Feb 07 and now I see it is listed at $750 here on Amazon. That's too much especially as you have to deal with the smell. Evidently they have sales so I'd wait for one.
29 of 30 people found the following review helpful:
1.0 out of 5 stars
Buyer Beware!!,
This review is from: King 12" w/5" 5LB Density Viscoelastic Memory Foam Mattress (Kitchen)
Before purchasing, I asked Dynasty Mattress where their mattresses were made. Tony at Dynasty Mattress said they had both USA and China mattresses. I asked for one made in USA.
When we opened it up there were no tags or papers with or on the mattress; i.e., unpacking instructions, warranty, composition of materials, or country of origin. The memory foam top layer on this mattress was only 2 3/4 - 3" thick, not the 5" advertised. I checked, and it was not the 5.3lb density foam, but the lighter 3lb density foam. Also, the cover was not a four-way zipper, but opened on only one side. The material was like a sheet. Looking at the pictures on Amazon, this was not in the original packaging, meaning it could have been a return. The shipping weight was 82lbs, not 110lbs, meaning the components were much lighter than what I bought. I said this mattress would have to be returned, and not at my expense. They claimed the mattress sent was actually better than the one advertised, which was completely untrue. They agreed to send the correct mattress, which they did, but wanted me to try to sell the other one for them! I said no, I wasn't a mattress salesman, and that they would have to arrange to have it picked up, packed, and shipped back. They then offered it to me for a greatly reduced price. After I said I still didn't want it, they said to keep it. The "correct" one they sent had a smell that lasted for about five weeks. One side was slightly rounded instead of straight. The cover, which looked like a Tempur-Pedic, was the nicest part. It never fully conformed to body contours, making it feel unduly firm. I sold it after six months and bought a Tempur-Pedic Rhapsody. While it was much more expensive, it was worth it in sleep comfort.
23 of 24 people found the following review helpful:
5.0 out of 5 stars
Very Good Mattress,
By
Amazon Verified Purchase(What's this?)
This review is from: King 12" w/5" 5LB Density Viscoelastic Memory Foam Mattress (Kitchen)
Had the mattress for a little over a month.
I live in two places and have a Tempurpedic King at the other place. Had that one for 10 years and like it very much. Bought this one for the other place and love it! Every bit as good! It is a little firm, but foam breaks in after a while. From the other reviews about the smell, all memory foam smells when you first get it. You need to air it out for a week or two and the smell goes away. You won't get sick, I have done this twice. It is well worth it as once you get by this, you are going to sleep like your 15 again! Welcome back to dream land.... I want to see the vacuum system they use to flatten this for shipping. Must be impressive,as it is flat as a pancake when you get it. Very cool watching it expand for several hours. But it does and it sleeps just as good as the much more expensive Tempurpedic. I do not right many reviews, but felt this product deserved it.
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