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Both work extremely well and my serrated edge knives are sharper than when new.
It is obvious after speaking to the women in customer service that the staff there take great pride in their product, reputation but more so customer satisfaction.
The way the wheels are set up, sort of like a worm gear, allow you to pull the knife through in one direction and simultaneously sharpen both sides of the knife.
It worked great until the manual scissor part broke. Should have purchased the scissor part separately. Read morePublished 27 days ago by Karen Feiler
machine was good but was sold by a dealer that bought it at a local store filled out the warranty card and then sold it to me the machine seemed to have been used once . Read morePublished 6 months ago by jdhockin
Very nice motorize knife sharpener but the scissor sharpener is manual that's why I said it's ok but it's a nice buy.Published 9 months ago by Sir-John
This unit is fast and easy to use. Does both sides of the knife at once. Just pull it through a couple times and it cuts like a new one. Great productPublished 9 months ago by jim500
I ordered this as a Christmas present for a family member because I have one and love it. It is a great product-effectively sharpens knives easily without damaging your knives. Read morePublished 9 months ago by N. Bland
Watch out - this machine does a great job of sharpening knives. We haven't sharpened any scissors yet, but can't believe they won't be as good as the knives have turned out. Read morePublished 9 months ago by Farmergirl
Works as expected. Well built and heavy. Really easy to use and I didn't have any problems sharpening my knives. I am always worried about the angle. Not a problem here.Published 11 months ago by Andrew J. Marton
This is an outstanding sharpener that makes easy work of creating and maintaining a very sharp edge. The interlocking ceramic wheels are key here. Read morePublished 16 months ago by M. Smith