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KitchenAid Architect Series II KEMS308SSS 30 Microwave Combination Wall Oven, Convection, Self Cln

1.6 out of 5 stars 13 customer reviews

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  • Microwave convection cooking provides more even results in less time
  • Crispwave(TM) Technology works with a crisper pan to allow grilling, frying, and convection cooking options in the microwave
  • Soften and melt microwave cycles provide a true low power for delicate tasks such as softening ice cream or melting butter
  • Even-Heat(TM) True Convection System provides consistent heat throughout the oven for even cooking on all three racks
  • EasyConvect(TM) Time and Temperature Conversion System takes the guesswork out of convection cooking
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Product Information

Technical Details

Brand Name KitchenAid
Model Info KEMS308SSS
Item model number KEMS308SSS
Part Number KEMS308SSS
Form Factor combo
Color Steel-Stainless
Fuel type electric

Additional Information

ASIN B0011YFN1U
Customer Reviews
1.6 out of 5 stars 13 customer reviews

1.6 out of 5 stars
Best Sellers Rank #1,117,162 in Appliances (See top 100)
#51 in Home Improvement > Appliances > Wall Ovens > Combination Microwave & Wall Ovens
Shipping Weight 300 pounds
Date First Available October 3, 2007

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Product Description

30" Architect II Series Combination Convection Microwave and Oven - KEMS308SSS

Customer Reviews

Top Customer Reviews

Color: Steel-Stainless
First of all, it is extremely stupid to have a convection oven that you cannot set to a temperature and expect it to stay at that temperature, right? That's just intuitive. Well, the idiots at Kitchenaid must think we're all idiots since you have to set the "original recipe" temperature and the recipe time in order for the convection oven to work at all--then if you find you need more time, guess what, you have to do it all again!!

Second, the convection microwave oven is impossible to clean. Any baked on grease must be SCRUBBED off because the convection microwave cannot be used with a lot of heat (burns out the electronics (I guess Kichenaid hasn't heard of insulation)), so it is not SELF CLEANING.

Third, the heating element that comes on with the "crisp" feature cannot be turned on except when using the "crisp" feature. The crisp feature is the only way you can use both microwave and convection together--so you have ZERO control over both the heating element and microwave power...Again, VERY POOR design especially if you WANT TO COOK.

Fourth, none of the "programmed" features work very well with the microwave. Potatoes are undercooked, reheated plates of food are BLASTED into mush, Popcorn is underpopped with a lot of partially popped or non popped kernels.

Fifth, in this century, can you imaging a microwave power of only 900 watts?

What is nice about it? Well, the combination did save us space in the kitchen and we could choose other appliances that "went with it" when we remodeled (that is, the handles all look alike). IMO, that's not enough reason to get this poorly designed and horribly engineered cooking appliance that is nothing more than a larger "easy bake oven". SHAME ON YOU KITCHENAID.
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4 Comments 42 of 44 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Color: Steel-Stainless
ZERO STARS. I don't know how this can actually happen in the U.S., the most litigious country for nonsensical lawsuits, yet KitchenAid has somehow managed to not have a class action lawsuit filed (that I know of) against them for marketing & selling ovens for years that have a known, documented, non-fixed, built-in flaw that stops if not destroys the oven. It's as easy as Step 1, engage the self cleaning feature Done. Than's it. You've now hit the "self destruct" button on your oven. Your recourse: NONE. Perhaps not enough people have pooled together nor had the where-with-all to sue KitchenAid. My wife engaged the self-clean self-destruct feature of our "SUPERBA" oven for the very first time today. Now the oven is dead. I went online to discover hundreds of stories, cases, reports. KitchenAid, if called, will actually tell you to "not use that feature" and use "Easy Off" instead. Can you imagine if Ford or GM had a button on a car that read "Lock Trunk" but it instead ignited the car? And customer service retorted: "Don't use the trunk." Would there not be lawsuits, recourse, outcry, accountability? Please never ever buy another KitchenAid product again. While researching, I found that their dishwashers have loads of upset people wondering why there is no class action lawsuit on their behalf. BTW: KitchenAid has noted that the term "Heavy Duty" is simply a product name or model...it is not a description of the product's supposed "stronger" functionality...because...in fact, the product is not capable of heavy duty. The oven alone, when in self cleaning mode, gets so hot that it blows its own thermostat. Good thing the folks at KitchenAid don't work for Nasa! Of course, that would make them "rocket scientists" and that surely will never be the case. I pray we can get a class action suit off of the ground. How dare any company be allowed to continue to carry on this way.
9 Comments 66 of 73 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Color: Steel-Stainless
We had an expensive small self cleaning wall oven installed in 2008. First time we used the self clean feature the oven failed. Repair man of many years experience told us he has spoken with the engineers about the problem and there is no solution that allows the user to use the self clean feature. The fuse blows damaging the inner workings. Repair man replaced some parts and the oven is usable but we are back to the old days re cleaning. A GE model in the same location lasted with one major repair nearly 20 years. I suspect that wall ovens are especially likely to overheat when as in our case the oven is against a brick wall. Too bad I didn't check first because the Kitchen Aid wall oven seems particularly prone to the problems described here.
Comment 12 of 12 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Color: Steel-Stainless
I just read the other reviews and I wish I had read them sooner! I used the self clean feature on my oven last night and now my oven doesn't work. I tried contacting customer service, but they are closed on weekends. I will get more information tomorrow. If what the other reviewers have said is true and using the self clean feature causes the oven to blow a fuse then shame on Kitchenaid!

I am very frustrated!
Comment 9 of 9 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Color: Steel-Stainless
As a customer I bought new 8 years ago. I had to replace the microwave door springs 3 times with repairs costs of $150.00 each. The springs broke again, but we just live with it. The springs are to light duty to hold the heavy door so we don't try to repair any more. Convection heating in the microwave is not engineered well as you can't use it due to food that splatters into the heating element. When you turn it on it smokes something awful. There is no way to access it to clean it. There is more... If you turn on the self-cleaning oven, the oven gets to hot and fries the heating sensor and the oven completely fails to work. This has happened twice before we found out what caused it. Repair cost $300. 00 each time this happened. Now the magnetron heating element has gone out. I estimate $300-$600..00 to repair I am not happy with this brand as it clearly could have been engineered better. As I believe these are simple fixes in the product. In reading the other reviews it clear there is systematic product defect that needs to be addressed. Hope this helps others in making good choices. The cost of a combo unit an the longevity in use you want a brand of quality. Just wish I had this info when we purchased.
Comment 8 of 8 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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