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  • KitchenAid Architect Series II KFIS29BBMS 36 28.6 cu. ft. French Door Refrigerator
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KitchenAid Architect Series II KFIS29BBMS 36 28.6 cu. ft. French Door Refrigerator

31 customer reviews
| 3 answered questions

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Product Information

Technical Details
Brand NameKitchenAid
Model InfoKFIS29BBMS
Item model numberKFIS29BBMS
Part Number KFIS29BBMS
Colorstainless
  
Additional Information
ASINB0081LUX3O
Best Sellers Rank #16,488 in Appliances (See top 100)
Shipping Weight290 pounds
Date First AvailableMay 9, 2012
  
Warranty & Support

Product Warranty: For warranty information about this product, please click here
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Product Description

KITCHENAID FRENCH DOOR FRIDGEKFIS29BBMS BRAND SOUR

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

21 of 22 people found the following review helpful By ASP on November 20, 2012
I just replaced my 20 year old Kitchenaid refrigerator with the Kitchenaid model number KFIS29BBMS. This is one of the nicest looking models with all the features I wanted. It was delivered and the ice and water dispenser did not work and the freezer compartment drawer sounds like it is off the track. The deliverymen said to call the store and the repairmen would come to fix the problems.
After getting a repair date the repairman came and said I needed I new filter for the water dispenser and a new track for the freezer. This refrigerator was over $2,430 without tax and was delivered out of the box with two major defects. The refrigerator is made of plastic parts and the quality control was clearly lacking. So far I have had to stay home two days to try and get this fixed.
I will report back when this finally fixed but in the meantime I suggest if you are looking for a French door refrigerator stay away from Kitchenaid. Kitchenaid is no longer the best brand on the market...

Update, Oct. 2013. Well now the freezer and ice maker has stopped working. Called Kitchenaid and they are sending someone tomorrow. I just lost over $500 worth of food and Kitchenaid says that they are not responsible for the loss even when the refrigerator stops working while under warranty. I know after taking time off from work they will not be able to fix tomorrow and will need to order parts. This is the worst service and product I have ever purchased. I can't broadcast enough, DO NOT PURCHASE KITCHENAID !!
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11 of 12 people found the following review helpful By Michael A. Robertson on July 4, 2013
I bought a KitchenAid refrigerator in November of 2012 from Best Buy. Within 6 months it has developed a leak and now is broken to the point where it cannot be fixed. There have been 2 separate appliance repair companies that have come out a total of SEVEN times to "repair" the refrigerator. One appliance company was dispatched by Best Buy and the other by Whirlpool customer service. It has been deemed by BOTH repair companies that it is not repairable. Not to mention whenever new parts have been advised to replace, they all have to be ordered factory direct from Whirlpool and takes at least a week to come in. Whirlpool "tech-line" has refused to admit the problem is non-fixable.

Dealing with Whirlpool customer service has been a nightmare. All I have gotten from them is nothing but a run around. Customer service explained that I have to call the repair company so the repair company can then call tech-line and tell them the appliance is not repairable. However, the appliance repair company can't call tech-line and submit a report saying it's not-repairable because tech-line says it still can be fixed by replacing parts. The only authority that can deem the appliance non-repairable is Whirlpool. The last time a technician came out, Whirlpool told him to replace ALL the parts and re-solder all the steel to brass fittings, which had already been done. Even though 2 separate companies have said the appliance is broken and cannot be fixed, Whirlpool refuses to admit fault.

My fiancé and I have been living out of coolers for over a month now, having to buy bags of ice every day and not to mention the hundreds of dollars of spoiled food that has gone to waste. I am hoping consumers will read this and beware of Whirlpool products and their "manufacturer's warranty."
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6 of 6 people found the following review helpful By AngrywithKitchenaid on October 8, 2013
DO NOT BUY KITCHENAID PRODUCTS!!! Buyer beware, they may sell you a lemon and refuse to replace it! I've been reading other reviews and am shocked to find out we had a similar experience. We have been struggling with our refrigerator since it was 7 months old. They have already replaced the compressor and tried to fix the ice machine and it is still making noise and leaking water everywhere. The repairman said he's not used to replacing compressors in Kitchenaid refrigerators (maybe done 5 in 10 years), but now has done 5 in the last 4 weeks! Our fridge is so loud, we can hear it in our bedroom on the second floor of our house. They told us the water/ice problem has been "identified" as a problem and they are currently developing a "fix" for it, but it's not available yet. They insist on having another repairman come out and fix it again, but then they don't call them to schedule it and don't return phone calls. We have already taken multiple days off of work to stay home for the repairman (who won't come on evenings or weekends) and thrown away over $500 in food due to our non-functioning fridge. Spend your money on a better appliance. Kitchenaid states our situation is "unfortunate," but then isn't willing to do the right thing and replace the fridge. DON'T DO IT!
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6 of 6 people found the following review helpful By J. Sherrill on August 22, 2013
We have had for a year now and it is a hunk of junk. It has been completely noisy for the past year, but wait it gets worse! I just went to grab some ice cream from the freezer to realize that everything in the freezer was completely melted and unthawed. At first we thought that it was ajar, but the bottom drawer cannot be ajar without it sticking way out because of the mechanism. Then we checked the refrigerator and the ice is melting and leaking though the Ice dispenser. We are two wks past the manufacturers warranty. I will call them tomorrow morning, but I am sure they will say I am sol! Don't buy kitchen aid!!! Garbage!
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