Customer Reviews

KitchenAid : KUDK03ITWH Architect K Series II Full Console Dishwasher - White

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1 star:		(2)

 

 

My "Whisper Quiet" dishwasher was so very quiet for the first 6 months it was heavenly. Unfortunately it got noisier after that and when I called KitchenAid they sent repairers who said the dishwasher was fine and that was the end, they would not replace it or fix it. The noise level isn't terrible, but not what I was after. What made the dishwasher tolerable was the 4 hour delay button, which means it can run while I'm asleep. But next time I'll just pay for the 4 hour delay button.

I purchased this dishwasher three years ago and have had nothing but trouble with it. The pump is so weak that the waterspray cannot even up-end a plastic cup on the bottom rack. The spray from the upper spray arm is so weak that it does not even reach the top of the tub. I have to periodically scrub the upper sidewalls of the tub where gunk builds up as a result of the dishwasher's inability to even clean itself, to say nothing of cleaning dishes, which typically come out dirtier than they went in. After the last effort to get it repaired, I finally gave up on using it as it is a waste of good water and electricity. We're having our kitchen re-done next month at which time this celebrated Kitchenaide is going to the city dump. If Kitchenaide is your only choice, take my advice and by a good washcloth and a bottle of Joy dist detergent.

We've had this dishwasher about three years now, as best I recall.

It replaced a Whirlpool dishwasher (also not very good but better than this one) that one day burned itself out shooting flames out the front. This KitchenAid has done nothing so dramatic but, well, it doesn't clean the dishes either. Since that's the primary reason we bought this, not just to fill the space between cabinets, we've been very disappointed with it. As other reviewers have mentioned, it isn't all that quiet and the dishes often come out dirtier than they went in. I'm not a believer in rinsing every particle of food from my dishes before putting them in to wash--if that's not the dishwasher's job, then why exactly do I need one? Just to add a little lather to the mix?--but that is what I would have to do to get a consistently clean load, and I'm actually not convinced that would even do it. It's like little grains of gunk appear out of nowhere and harden themselves onto the side of a cup or the inside of a bowl.

I did a lot of research before buying this dishwasher, so how I managed to end up with such a dismal one baffles me. Possibly it was a newer model and no one knew yet that it wasn't going to age well. There's no way I can see it lasting more than a couple more years, if only because I will eventually get fed up and rip it out to replace it with something better and almost certainly cheaper, as this was around $600--ripoff.

I will not buy another major appliance with the KitchenAid brand. Now that they are owned by Whirlpool, it's the same low quality but with a higher price tag.

EDIT: I can't believe I forgot to mention one of the most annoying things about this dishwasher: the flatware basket is falling apart. We have rather heavy flatware and many pieces of plastic at the bottom of the basket have snapped out, meaning we have to be careful how we place our eating utensils or they will fall right through the bottom. We have had this flatware for a long time and this didn't happen in our other dishwashers.

EDIT: I also forgot to mention that this dishwasher gets so hot on the 'heat dry' option that I finally had to stop using it because I didn't want to melt another plastic dish. I know you have to be careful with plastic in dishwashers but this thing gets so hot it actually seems dangerous. I can't count how many things have warped or melted in it.