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Product Description
This over-the-range microwave features electronic controls with 32 pads for thoroughly heating food at the touch of a button Softenmelt feature ensures foods like butter and chocolate are gently melted
Customer Reviews
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Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
1.0 out of 5 stars
2nd vote for Don't Buy This Piece of Crap!,
By Kim (San Ramon, CA) - See all my reviews Boy am I sorry I didn't read his review before I bought my own piece of crap. Beautiful on the outside but blew up in my face. Our previous microwave, a run-of-the mill GE, was still working after 19 years. But nooooo, I had to have a pretty one. Kitchenaid's Warranty is a huge scam. This lovely piece of do-do has been sitting on my family room floor for the last month. The repair tech showed up, and could not take it off the wall to test it, look inside it, etc. My husband had to help him pull it off the wall and there it sits. The tech, from Domenco, had no parts with him and lots of excuses why it was necessary to perform service calls without repair parts. No amount of phone calls to Kitchenaid or the repair company has motivated them to take any action. Kitchenaid warranty department says they have no proof that a tech ever looked at it. The fact that they SCHEDULED THE APPOINTMENT IN THE FIRST PLACE WITH THEIR PREFERRED SERVICE VENDOR "is not proof." "Ma'am," they say, "We have no proof that a technician ever verified that your microwave is not working." Not only does their microwave not work, neither does the Kitchenaid warranty process. Perhaps that's on purpose. MY word and MY payment on MY credit card means zip, zero. I must be a moron. Why in the world would anyone lie about this? You have to wait a week to get the repair appointment, then the guy shows up 6 hours late, can't fix it and then falls off the face of the earth. You can't make up stories like this. So now I have a new $550 piece-of-crap coffe table...and an 18 year old functioning microwave in a landfill somewhere.
2 of 2 people found the following review helpful:
1.0 out of 5 stars
Don't BUY this piece of crap.,
Installed 7-24-2010. Magnetron failed in six months. Are you kidding me? $500 mocrowave that can't have a magnetron last more than six months? Junk. Pain in the butt. Dont' buy it. Look for something else. Yeah it looks nice. But only if you don't care about heating any food with it.
1.0 out of 5 stars
loud, lousy, and lousier,
This review is from: Kitchenaid KHMS2040WSS Microwave Hood Combination Oven
We live in a 100 year old house which over the years has probably had 8-10 kitchens. When we first moved in 35 years ago, we did a little kitchen upgrade but a couple of years ago we went all the way and ripped out and replaced everything. We had professionals do the job which was a good one as far as aesthetics go. Looks good. We wanted to go with nothing but the best and opted for Kitchen Aide cook top, microwave/hood and built in oven. The mirco wave kind is of okay. But the hood is GARBAGE, JUNK, TRASH. The hood lights are an iffie, maybe on sometimes. A good tap sometimes brings them to power. The convection/conventional oven is also trash. Racks are a job to slide in and out. Controls are not lit. Do not buy either of these products. They are not user friendly, poorly lighted, loud, and fragile. Only today the part of the vent which by the way vents into the inside of the kitchen (a call to Kitchen Aide just after the unit it was installed says it is supposed to!) fell off and knocked a frying pan onto the floor. Junk! The oven's controls are complicated and hard to set and change. Do not buy these products. The Cook Top is okay. BTW Typos and poor sentence structure are complimentary and free of charge. Peace.
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