26 of 27 people found the following review helpful:
1.0 out of 5 stars
Blech., October 28, 2008
This review is from: Kitchenaid KUDD03DTSS Double Drawer 6 Cycles / 4 Cycle Options Architect Series II
The water noises are disturbingly and annoyingly loud. Sounds like someone taking a shower in the middle of the kitchen. Or like it's raining. If you can, buy the version made in New Zealand by Fisher & Paykel. Which I have in my other house. They look almost exactly the same but the F&P-made one is so much quieter and smoother operating.
UPDATE (Jan 30, 2012): After three weeks I exchanged the KitchenAid for the similar Fisher & Paykel model, which I've had for over three years now with no problems.
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17 of 17 people found the following review helpful:
1.0 out of 5 stars
0 Stars, if that were an option., January 14, 2010
This review is from: Kitchenaid KUDD03DTSS Double Drawer 6 Cycles / 4 Cycle Options Architect Series II
Normally, I do consider not only function, but form. But, heck, what good is a dishwasher that doesn't clean your dishes? This thing is piece of junk. AND I paid top dollar for it! I figured - go with a well-known brand, buy the top of the line unit they have and I won't have issues, right? I mean, how can you manufacture a dishwasher for $1500 and not get the very basic function... cleaning.. correct?
Was there any quality control on this thing at all? There couldn't have been because this thing didn't clean - right out of the box.
Do not buy. No No No.
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10 of 10 people found the following review helpful:
2.0 out of 5 stars
Thank Goodness for Extended Warranty, January 2, 2010
This review is from: Kitchenaid KUDD03DTSS Double Drawer 6 Cycles / 4 Cycle Options Architect Series II
My dishwasher is four years old, and taught me a very important lesson: Never buy new technology.
Fortunately, I spent the money for the extended warranty, and am so glad that I did! It will be expiring this year and I will be getting another (any other) dishwasher. What's frustrating is that it replaced a dishwasher that was nearly 20 years old, and a contractor grade appliance at that.
First, the pros:
1. Very, very cool looking.
2. The ability to wash a small number of dishes in one drawer.
3. It's very quiet. As one reviewer said, this must be the one made by F&P, because it's virtually silent.
Cons - oh where do I begin?
1. Doesn't always clean dishes well.
2. As I sit here waiting for (still yet) another serviceman to figure out why the top drawer keeps opening on its own during midcycle...
3. Doesn't always empty completely.
4. Sometimes the top drawer (when it's working) leaks into the bottom drawer, which means that I have to wait until the top drawer has finished its cycle before I can start the bottom cycle.
5. The rinse agent cups leak, which means that the top drawer leaked into the bottom drawer. We don't know where the bottom drawer leaked to.
6. It's rare to find someone who can fix it. I'm thinking that a lot of my problems are due to servicemen "guessing" how to fix its various quirks and problems.
So as you can see, it's beautiful, but completely unreliable. For the money spent on this, I think it's reasonable to expect it to work *at least* as good as the old but noisy dishwasher it replaced. I've had this for nearly five years, and it's been very frustrating almost the entire time. My tax refund has already been earmarked to purchase a replacement ... cheaper and more reliable. I can't imagine that any other could be more unreliable than this one.
Update 8/5/10
I am now the proud owner of a Bosch 500 (or maybe 550. or something) Dishwasher. I've had it for a few weeks now and have passed everything remotely washable through it and it hasn't even burped. The KitchenAid opened midcycle and flooded the bottom drawer one last time too many. My retailer (the extended warranty rocks!) offered to replace it. After about 8 visits from the repair people this year alone, they decided to cut their losses and replace it.
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