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Kitchenaid KUDE48FXSS Superba Series EQ Dishwasher

by KitchenAid See the Amazon Page for this brand
1.8 out of 5 stars  See all reviews (10 customer reviews)


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Product Information

Technical Details
Brand NameKitchenAid
Model InfoKUDE48FXSS
Item Weight95 pounds
Product Dimensions27.5 x 23.9 x 34.5 inches
Item model numberKUDE48FXSS
Part Number KUDE48FXSS
Colorstainless-steel
  
Additional Information
ASINB0058CS4T4
Best Sellers Rank #6,822 in Appliances (See top 100)
Shipping Weight95 pounds
Date First AvailableJune 16, 2011
  
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Product Description

Scrub Option uses 36 powerful spray jets to deliver concentrated cleaning for stubborn messes Pro - Wash Cycle determines the appropriate cycle and makes real-time adjustments for best cleaning performance Premium adjusters make it easy to raise or l...

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
10 of 11 people found the following review helpful
1.0 out of 5 stars Nice dishwasher - but has a fundmantal design flaw September 13, 2013
We have had our KUDE48FXSS for about 6 months now and it has failed twice - the control panel flakes out from getting wet. So we are going on to our third control panel. This really should be recalled because it is such a fundamental design flaw.
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6 of 6 people found the following review helpful
1.0 out of 5 stars An Expensive Lesson November 19, 2013
We bought this Kitchenaid dishwasher 11 months ago and it suddenly started to leak from the bottom. Quite a bit of water got into the sub-flooring before we realized what was happening. Some damage was done to the downstairs ceiling (water stains, soft spots, etc.) Water also got into one of the light sockets and the bulb started sparking so we shut off the power to the area due to fire concerns. Later, we noticed some water had seeped onto a shelving unit doing some damage to the items stored there.

After we shut off the water and power to the damaged areas, I removed the kick plate from the bottom of the Kitchenaid and had a look with a flashlight. There was no leakage coming from the install points (water supply and drainage hoses) which told me this was not an installation problem. However, I noticed squeeze type pressure clamps on two of the dishwasher's connection hoses. These are not the types of clamps (in my opinion) that should be used where water is involved. I would use quality clamps where the pressure could be set with a screwdriver. I also noticed a part of the dishwasher (motor or pump I thought) sitting on the floor apparently detached. It looks like this dishwasher may have some design flaws but clearly there have been some cheap parts used in its construction. I was quite shocked.

Whirlpool was very supportive and apologetic on the phone but said we would still have to wait 2 weeks for service. Because of our concerns about the poor build quality of this unit, we've decided to take the next 2 weeks while waiting for service (and doing dishes the old fashioned way) to look for a better machine.

Our biggest question right now is once the dishwasher is "fixed", will we be able to trust it? What if it leaks again and we aren't home?
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4 of 4 people found the following review helpful
5.0 out of 5 stars awesome! June 25, 2013
Verified Purchase
So quiet even standing next to it you can't hear it. Does an amazing job & much larger than expected on the inside. Perfect for all those X-Large plastic glasses during summer. Would recommend to anyone.
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7 of 10 people found the following review helpful
1.0 out of 5 stars Absolutely horrible dishwasher August 29, 2013
Absolutely horrible dishwasher. We replaced it with a new LG unit after 1 1/2 years of usage. After spending $1400 for the KitchenAid dishwasher, I was surprised as to how low quality it (and probably all other KitchenAid dishwashers) was built. The first part that went bad, around a year into using the dishwasher was the upper rack posts that support the rolling wheels started breaking 1 by 1. I looked at it and the post itself was made from cheap plastic, whereas all other dishwashers I looked at when got the replacement dishwasher had a metal post there, hence no breakage. Once it breaks, Sears and all other suppliers I found on the net charge at lease $30 for the part. Having 4 roller posts on the upper rack, be prepared to spend $120 to replace the parts (this is if you are a handyman and actually know how to replace the part). I'm pretty handy but I could not figure out how to remove the broken post contraction from the rack, so I just used my own screws and washers to build a new support contraption for the upper rack. It did not roll, but at lease we can wash dishes once again. Then right after this happened, the computer circuit board went bad and the wash cycles did not drain at all. We ended up having to do 2 cycles per load, the first load washes with soap, then manually called the drain cycle, and run a second wash cycle with no soap to rinse the dishes. Maybe this is a lemon unit per for circuit board, but the construction of the rack posts and the price they charge for replacement gives me every indication there is no quality built into in these dishwashers at all. They probably count on these parts breaking so people will have to pay an arm and a leg for replacements for profitability. Before you buy these and any other KitchenAid units, make sure to take a close look at how they are built and compare to other dishwashers.
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1.0 out of 5 stars Where Was This Built, and Who Designed it??? May 30, 2014
Our first Kitchen Aid dishwasher lasted 25 years, so another Kitchen Aid was the obvious choice for a replacement. We purchased the KUDE 48 FXSS6 model.

It is much quieter than our old Superba from the 80's, and has a spacious interior. There is a good selection of wash cycle settings, but unfortunately, the poorly placed touchpad activates too easily. Generally every time the door is opened/closed. Annoying.

This unit requires an opening that is more than 36" high. The installer did not tell us that he had to remove the rear adjustable feet to fit the 36" high space. Now, unfortunately, the unit is canted forward, and the top rack has a tendency to roll out unexpectedly...usually just as I lean over to add detergent. Ouch!

The Stainless Steel trim package requires extra maintenance (vs enamel, etc) to keep it looking sanitary.

Finally...the EXPOSED HEATING ELEMENT in the well of the dishwasher is a major flaw, in terms of design (location and no shroud or cover), convenience (difficult to clean under), and SAFETY (more than one piece of plastic has found its way down there to be melted). Please see photos of a recent incident.

Somehow, the cover for the flatware basket came free, and lodged underneath that dangerous heating element. The pictures tell the story. Most of the shortcomings for this model can be tolerated, and the workmanship is certainly above reproach.

I'm only giving one star for this model because I feel that the potential for fire outweighs most of the better features. Too bad. R&D might want to rethink this design. Although I may recommend a Kitchen Aid dishwasher to someone, it would be with reservations, and I certainly would try to discourage anyone from purchasing this particular model.
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