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Knowledge and Business Process Management [Hardcover]

Vlatka Hlupic (Editor)


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Book Description

August 9, 2002
In today’s competitive and global business environments’ knowledge is recognized as one of the most important strategic assets for modern organizations. In the light of this, knowledge management (KM) continues to receive much attention both from the academic and business communities. With improvements in IT-based systems for handling knowledge, KM is becoming an essential theme of research into business success as well as a subject of new business initiatives. Knowledge and Business Process Management provides a unique and timely compilation of multi-disciplinary views related to knowledge and business process management.

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About the Author

Vlatka Hlupic received a Dipl.Econ. and an M.Sc. in Information Systems from the University of Zagreb, and a Ph.D. in Information Systems at the London School of Economics, UK as well as a CEng from the UK Engineering Council and Eur Ing from the European Federation of National Engineering Associations. She is a senior lecturer at Brunel University, at the Department of Information Systems and Computing, and a director of the REBUS (REengineering BUSiness Processes) research centre. Dr. Hlupic has published over 100 papers in journals, books and conference proceedings, mainly in the area of knowledge management, business process change and simulation modelling. As an European Engineer and Chartered Engineer, she acts as a consultant for a variety of service and manufacturing companies, as well as having managed various research projects.

Product Details

  • Hardcover: 292 pages
  • Publisher: Idea Group Pub (August 9, 2002)
  • Language: English
  • ISBN-10: 1591400368
  • ISBN-13: 978-1591400363
  • Product Dimensions: 10.2 x 7.2 x 0.9 inches
  • Shipping Weight: 1.5 pounds
  • Amazon Best Sellers Rank: #4,872,474 in Books (See Top 100 in Books)

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Inside This Book (learn more)
First Sentence:
In a world of dynamic and discontinuous change, organisations are constantly seeking ways to adapt themselves to new conditions so that they are prepared to survive and flourish in an increasingly competitive environment. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
designing organisational memory, linking knowledge management, learning enactment, good rest rooms, customer knowledge management, ofknowledge management, knowledge enactment, ofthe organisation, knowledge management activities, ladder framework, ofthis research, knowledge management research, knowledge management tools, functional route, organisational capital, corporate knowledge base, reengineering teams, change management approaches, knowledge management efforts, electronic collaboration, business process change, knowledge shop, purchasing organisation, relative spending, mapping diagram
Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Harvard Business School Press, Idea Group Publishing, John Wiley, People Care, Harvard Business Review, Oxford University Press, Prentice Hall, Englewood Cliffs, European Commission, Financial Times, Sage Publications, The Free Press, United Kingdom, World Wide Web, Fast Company, Hawaii International Conference, Lotus Notes, Organization Science, Sloan Management Review, Using Technology, Annual Conference, Business Process Reengineering, Butterworth Heinemann, Computer Society Press
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