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Knowledge Management: Best Practices in Europe [Hardcover]

Kai Mertins (Editor), Peter Heisig (Editor), Jens Vorbeck (Editor)
4.0 out of 5 stars  See all reviews (1 customer review)


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Hardcover, October 15, 2000 --  
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Knowledge Management: Concepts and Best Practices Knowledge Management: Concepts and Best Practices 4.0 out of 5 stars (1)
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Book Description

October 15, 2000 3540674845 978-3540674849 1st
One out of two companies have increased their productivity or saved costs with knowledge management. This is a result from a comprehensive cross-industry survey in Europe about knowledge management. Best practices in knowledge management from leading companies are described for practitioners in different industries. This text shows how to integrate knowledge management activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required for knowledge management. It concludes with an overview of the leading knowledge management projects in several European countries.

Product Details

  • Hardcover: 263 pages
  • Publisher: Springer Verlag; 1st edition (October 15, 2000)
  • Language: English
  • ISBN-10: 3540674845
  • ISBN-13: 978-3540674849
  • Product Dimensions: 9.3 x 6.1 x 0.9 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #8,752,804 in Books (See Top 100 in Books)

 

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1 of 1 people found the following review helpful:
4.0 out of 5 stars Knowledge Management, January 2, 2004
The authors have reworked the first edition of the book and imroved the content of the second edition with the latest developments and researchs in knowledge management. The Fraunhofer Framework for Knowledge Management suggests a very helpful basis for developing KM solutions.
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Inside This Book (learn more)
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First Sentence:
"Knowledge is nothing natural" as philosophers claim15, while from the historian's perspective16 the accumulation of knowledge is the basis of the human evolution since its very beginning thousands of years ago. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
knowledge management audit, business process oriented knowledge management, generic activity model, generic role models, knowledge management workers, immaterial incentives, change management measures, sustainable motivation, process rally, knowledge management activities, knowledge management roles, knowledge management methods, knowledge management tasks, knowledge management approach, intellectual capital management, knowledge audit, implementing knowledge management, immaterial assets, benchmarking partners, theoretical research issue, internal controlling, knowledge carriers, strategic disposition, knowledge management tools, knowledge management projects
Key Phrases - Capitalized Phrases (CAPs): (learn more)
British Aerospace, Arthur Andersen, Siemens Medical, Centralized Diagnostics, Deutsche Telekom, Knowledge Steward, Virtual University, Global Services, Company Product Web, Operational Roles, Peter Heisig, European Commission, Balanced Scorecard, Framework Programme, Lotus Notes, Roche Diagnostics, Company Overview, Chief Knowledge Officer, Strategic Roles, Automotive Services, Delphi Group, Knowledge Board, Consulting Group, Knowledge Oriented Contributors, Knowledge Project Managers
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