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Knowledge Management: Concepts and Best Practices [Hardcover]

Kai Mertins (Editor), Peter Heisig (Editor), Jens Vorbeck (Editor)

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Book Description

Publication Date: August 5, 2003

The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.

Product Details

Hardcover: 413 pages
Publisher: Springer; 2nd edition (August 5, 2003)
Language: English
ISBN-10: 3540004904
ISBN-13: 978-3540004905
Product Dimensions: 9.4 x 6.3 x 1.1 inches
Shipping Weight: 1.6 pounds (View shipping rates and policies)

Average Customer Review: 4.0 out of 5 stars See all reviews (1 customer review)

Amazon Best Sellers Rank: #2,745,686 in Books (See Top 100 in Books)

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1 of 1 people found the following review helpful:

4.0 out of 5 stars Knowledge Management, January 2, 2004

Ensari Cicerali (Munich) - See all my reviews

This review is from: Knowledge Management: Concepts and Best Practices (Hardcover)

The authors have reworked the first edition of the book and imroved the content of the second edition with the latest developments and researchs in knowledge management. The Fraunhofer Framework for Knowledge Management suggests a very helpful basis for developing KM solutions.

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Inside This Book (learn more)

First Sentence:
"Knowledge is nothing natural" as philosophers claim15, while from the historian's perspective16 the accumulation of knowledge is the basis of the human evolution since its very beginning thousands of years ago. Read the first page

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
knowledge management audit, business process oriented knowledge management, generic activity model, generic role models, knowledge management workers, immaterial incentives, change management measures, sustainable motivation, process rally, knowledge management activities, knowledge management roles, knowledge management methods, knowledge management tasks, knowledge management approach, intellectual capital management, knowledge audit, implementing knowledge management, immaterial assets, benchmarking partners, theoretical research issue, internal controlling, knowledge carriers, strategic disposition, knowledge management tools, knowledge management projects

Key Phrases - Capitalized Phrases (CAPs): (learn more)
British Aerospace, Arthur Andersen, Siemens Medical, Centralized Diagnostics, Deutsche Telekom, Knowledge Steward, Virtual University, Global Services, Company Product Web, Operational Roles, Peter Heisig, European Commission, Balanced Scorecard, Framework Programme, Lotus Notes, Roche Diagnostics, Company Overview, Chief Knowledge Officer, Strategic Roles, Automotive Services, Delphi Group, Knowledge Board, Consulting Group, Knowledge Oriented Contributors, Knowledge Project Managers

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Books on Related Topics | Concordance | Text Stats

Citations (learn more)

This book cites 36 books:

Knowledge Management by American Productivity & Quality Center on 25 pages
Intellectual Capital: The New Wealth of Organizations by Thomas A. Stewart on 5 pages
Intellectual Capital: Navigating in the New Business Landscape by Johan Roos on 5 pages
Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Brainpower by Leif Edvinsson on 4 pages
Industrial Organization by Joe Staten Bain on page 151, and Back Matter

See all 36 books this book cites

11 books cite this book:

Collecting the Dots: Problem Formulation and Solution Elements by Martin C. Libicki in Back Matter
Integriertes Prozessmanagement. Erfolgreiche Einf�hrung und Optimierung in Back Matter
Complexity Theory And The Management Of Networks: Proceedings Of The Workshop On Organisational Networks as Distributed Systems of Knowledge University of Lecce, Italy, 2001 by Pierpaolo Andriani on page 135
Management of Knowledge in Project Environments by Peter Love on page 18
Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions by Madanmohan Rao on page 72

See all 11 books citing this book

Books on Related Topics (learn more)

The Complete Idiot's Guide to Knowledge Management by Melissie Clemmons Rumizen

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If Only We Knew What We Know by Carla S. O'Dell

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Performance Through Learning by Carol Gorelick

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Stages of Implementation by Carla O'Dell

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