Knowledge Management Handbook: Collaboration and Social Networking, Second Edition [Hardcover]

Jay Liebowitz (Editor)

Book Description

Publication Date: February 25, 1999 | ISBN-10: 0849302382 | ISBN-13: 978-0849302381 | Edition: 1

Many organizations are now realizing that their competitive edge lies mostly in the brainpower-the intellectual capital-of their employees and management. To stay ahead of the pack, companies must leverage their knowledge, internally and externally. But it is not enough to develop lessons-learned databases. Experts now believe the current savior of organizations is knowledge management-the conceptualization, review, consolidation, and action phases of creating, securing, combining, coordinating, and retrieving knowledge-in short, the process of creating value from an organization's intangible assets.
Jay Liebowitz, one of the leading knowledge management and expert systems authorities in the world, brings together over thirty articles contributed by the top researchers and practitioners to produce what seems destined to become the key reference for this emerging field. With it you will find:

How to create a knowledge-sharing environment

How senior executives can show tangible benefits using methods that value the intellectual capital-especially the "human capital" within the organization

How knowledge management is not the same as information management

How senior management commitment and involvement are essential to the success of a knowledge management system

Product Details

• Hardcover: 328 pages
• Publisher: CRC Press; 1 edition (February 25, 1999)
• Language: English
• ISBN-10: 0849302382
• ISBN-13: 978-0849302381
• Product Dimensions: 10.2 x 7.2 x 1 inches
• Shipping Weight: 1.8 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #1,626,990 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

27 of 29 people found the following review helpful:

5.0 out of 5 stars Knowledge Management - Here, Now and Here's How, March 27, 2000

By 

David A. Atkins (Seal Beach, California) - See all my reviews

This review is from: Knowledge Management Handbook: Collaboration and Social Networking, Second Edition (Hardcover)

This book is truly a great resource regarding Knowledge Management. It is a compendium of information concerning knowledge and the management thereof. This Handbook is divided into five sections of high level information: Strategy, People and Measures, Elements, Knowledge Technologies, and Applications. Within each section real world experts provide sound foundations of the methodologies, techniques, and practices in this field. Many concepts discussed throughout this handbook are presented in an bulletized manner for easy assimilation. I found the numerous figures and diagrams in this text-like book complex but full of valuable information as to the relationship of Knowledge Management definitions, concepts and issues.

Knowledge Management is about the "brainware' or "human capital" that exists in a corporation. Today a corporation must invest in their human capital through certification programs, training and education courses, forums and knowledge sharing sessions to maintain and keep their competitive edge. Some believe that 70 to 80% of what's learned is through informal means versus formal methods like reading books, brochures and documents. None the less, all knowledge must be captured and managed effectively and efficiently.

23 of 27 people found the following review helpful:

5.0 out of 5 stars Outstanding review of KM and all of its related components., September 19, 1999

By 

[e-mail] (Herndon, VA) - See all my reviews

This review is from: Knowledge Management Handbook: Collaboration and Social Networking, Second Edition (Hardcover)

I am currently using this book as a reference for completion of my dissertation in the area of knowledge management. The book takes a no nonsense and factual look at this new and exciting area. Organizations who do not understand these concepts will soon loose their competitive edge. This book will provide all of the necessary insight to begin a knowledge management program within your organization.

3 of 4 people found the following review helpful:

5.0 out of 5 stars Worthy of a review, let alone a read., August 26, 2004

By 

Jon Doctor "kmwhiz" (chicago, il) - See all my reviews

This review is from: Knowledge Management Handbook: Collaboration and Social Networking, Second Edition (Hardcover)

First of all this a REAL book on knowledge management. This is not a touchy feely book about how employees are afraid of KM because they will lose their jobs although there is a section that contains common org problems. This is however a book for individuals who practice KM or implement KM programs. Basically, without the context of having been through a KM project this book will be useless to most people. This is not the place to start. Try Idiots Guide to KM, which btw is an excellent place to start - I recommend it to my customers all the time, Working Knowledge, or the KM Toolkit all of which will serve as far better primers on the subject. Having led 40 KM projects in the last 3 years I can say this book has been a treasured resource since getting it a few months ago.