This book covers the entire growing field of knowledge management, with particular emphasis on knowledge-based systems and their use in preserving knowledge in an organization, and integrating it across departments and disciplines. The book is a hands-on guide that shows how businesses and other organizations can re-engineer their processes using an applied knowledge-based approach. Each chapter introduces a different aspect of the field and demonstrates its application in actual case studies. Both the creation of a knowledge base and the development of engines for specific applications is covered. Examples from industry, education, and government show the wide application of this exciting new field of study.
