Knowledge Management Strategy and Technology [Hardcover]

Richard F. Bellaver (Author), John M. Lusa (Author)

Book Description

ISBN-10: 1580531059 | ISBN-13: 978-1580531054 | Publication Date: December 1, 2001 | Edition: 1st

This resource provides a thorough, up-to-date understanding of knowledge management (KM) and details the techniques needed to identify, manage, control the flow, store, and share access to information. Utilizing real-world case studies and in-depth discussions, the book is designed to help the reader develop a strategy for implementing programs to take advantage of the power of knowledge, create systems to make knowledge readily available throughout an organization, and prepare directory systems that provide a source for locating and interacting with knowledge workers and automating the sharing of knowledge. From leveraging intangible knowledge assets, enterprise data warehousing, and data quality, to the three-level model for managing knowledge, the network economy, and groupware tools, the authors cover critical KM topics and show how knowledge management is a key strategic tool. Moreover, the book shows how to formulate an effective knowledge management policy that addresses technological, organizational and process elements.

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About the Author

Richard F. Bellaver is an associate director at the Center for Information and Communication Science, Ball State University. He holds a B.S. in industrial economics from Purdue University and an M.B.A. from Michigan State University. John M. Lusa is a visiting associate professor at the Center for Information and Communication Science, Ball State University and managing director and principal at International Communications. He holds a B.S.J. from Ohio University and an M.B.A. from the University of Dayton.

Product Details

• Hardcover: 268 pages
• Publisher: Artech House Print on Demand; 1st edition (December 1, 2001)
• Language: English
• ISBN-10: 1580531059
• ISBN-13: 978-1580531054
• Product Dimensions: 9.2 x 6.2 x 0.9 inches
• Shipping Weight: 1.2 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #2,640,592 in Books (See Top 100 in Books)
  • #44 in Books > Business & Investing > Management & Leadership > Systems Analysis