Knowledge Management Systems for Business [Hardcover]

Robert J. Thierauf (Author)

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Book Description

Publication Date: July 30, 1999

Until now, business systems have focused on selected data within a certain context to produce information. A better approach, says Thierauf, is to take information accompanied by experience over time to generate knowledge. He demonstrates that knowledge management systems can be used as a source of power to outmaneuver business competitors. Knowledge discovery tools enable decision makers to extract the patterns, trends, and correlations that underlie the inner (and inter-) workings of a company. His book is the first comprehensive text to define this important new direction in computer technology and will be essential reading for MIS practitioners, systems analysts, and academics researching and teaching the theory and applications of knowledge management systems. Thierauf centers on leveraging a company's knowledge capital. Indeed, knowledge is power--the power to improve customer satisfaction, marketing and production methods, financial operations, and other functions. Thierauf shows how knowledge, when developed and renewed, can be applied to a company's functional areas and provide an important competitive advantage. By utilizing some form of internal and external computer networks and providing some type of knowledge discovery software that encapsulates usable knowledge, Thierauf shows how to create an infrastructure to capture knowledge, store it, improve it, clarify it, and disseminate it throughout the organization, then how to use it regularly. His book demonstrates clearly how knowledge management systems focus on making knowledge available to company employees in the right format, at the right time, and in the right place. The result is inevitably a higher order of intelligence in decision making, more so now than could ever have been possible in even the most recent past.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } Until now, business systems have focused on selected data within a certain context to produce information. A better approach, says Thierauf, is to take information accompanied by experience over time to generate knowledge. He demonstrates that knowledge management systems can be used as a source of power to outmaneuver business competitors. Knowledge discovery tools enable decision makers to extract the patterns, trends, and correlations that underlie the inner (and inter-) workings of a company. His book is the first comprehensive text to define this important new direction in computer technology and will be essential reading for MIS practitioners, systems analysts, and academics researching and teaching the theory and applications of knowledge management systems. Thierauf centers on leveraging a company's knowledge capital. Indeed, knowledge is power--the power to improve customer satisfaction, marketing and production methods, financial operations, and other functions. Thierauf shows how knowledge, when developed and renewed, can be applied to a company's functional areas and provide an important competitive advantage. By utilizing some form of internal and external computer networks and providing some type of knowledge discovery software that encapsulates usable knowledge, Thierauf shows how to create an infrastructure to capture knowledge, store it, improve it, clarify it, and disseminate it throughout the organization, then how to use it regularly. His book demonstrates clearly how knowledge management systems focus on making knowledge available to company employees in the right format, at the right time, and in the right place. The result is inevitably a higher order of intelligence in decision making, more so now than could ever have been possible in even the most recent past.

Editorial Reviews

Review

“This book is a useful introduction for managers, information systems professionals, end users, and academics....The book succeeds in illustrating the theme that "knowledge is power." I highly recommend it.”–Computing Reviews

About the Author

ROBERT J. THIERAUF is Professor of Information Systems, Xavier University, Cincinnati, Ohio.

Product Details

Hardcover: 376 pages
Publisher: Quorum Books (July 30, 1999)
Language: English
ISBN-10: 1567202187
ISBN-13: 978-1567202182
Product Dimensions: 9.5 x 6.4 x 1.2 inches
Shipping Weight: 1.8 pounds
Amazon Best Sellers Rank: #5,103,560 in Books (See Top 100 in Books)
- #95 in Books > Business & Investing > Management & Leadership > Systems Analysis

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Inside This Book (learn more)

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
overheating exceptions, knowledge system developers, strategic planning knowledge, knowledge extraction tools, successful knowledge management system, venture analysis model, using knowledge management systems, creative computer software, appropriate knowledge tools, corporate planning staff, knowledge discovery software, areas that lend themselves, effective data warehouse, total business operations, scorecard software, strategic planning principles, analytical processing systems, cost accounting approaches, intranet search engines, knowledge management software, human resource knowledge, storage useful, knowledge work processes, salary analysis, knowledge discovery tools

Key Phrases - Capitalized Phrases (CAPs): (learn more)
World Wide Web, Application of Manufacturing Knowledge, Application of Strategic Planning Knowledge, Implementation of Successful Systems, Application of Financial Knowledge, Data Storage Useful, Lotus Notes, Quorum Books, Angoss Software International Limited, Application of Marketing Knowledge, United States, New York, Pilot Software, Arthur Andersen, Business Objects, Federal Express, Harvard Business Review, Intelligent Miner, Oracle Corporation, Cash Cow, Englewood Cliffs, General Electric, Information Week, Microsoft Exchange, Pilot Discovery Server

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Citations (learn more)

This book cites 39 books:

On-line Analytical Processing Systems for Business by Robert J. Thierauf on 4 pages
Virtual Reality Systems for Business by Robert J. Thierauf on page 31, page 246, and Back Matter
The Fifth Discipline: The Art & Practice of the Learning Organization by Peter M. Senge on page 10, and page 30
Decision Making by Mescon Group on page 31, and page 218
A Problem-Finding Approach to Effective Corporate Planning by Robert J. Thierauf on page 67, and page 218

See all 39 books this book cites

3 books cite this book:

Effective Business Intelligence Systems by Robert J. Thierauf on 4 pages
Smart Business Systems for the Optimized Organization by Robert J. Thierauf on page 29, page 59, and page 119
Advanced Information Systems Engineering: 16th International Conference, CAiSE 2004, Riga, Latvia, June 7-11, 2004, Proceedings (Lecture Notes in Computer Science) on page 289

Books on Related Topics (learn more)

Effective Business Intelligence Systems by Robert J. Thierauf

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AS/400 Data Warehousing by Brian W. Kelly

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Executive Information Systems by Robert J. Thierauf

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On-line Analytical Processing Systems for Business by Robert J. Thierauf

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