Knowledge Management in Theory and Practice [Hardcover]

Kimiz Dalkir (Author)

Book Description

ISBN-10: 075067864X | ISBN-13: 978-0750678643 | Publication Date: June 16, 2005 | Edition: 1

As knowledge management becomes embedded within organizations it becomes more important for students to understand its principles and applications. In this textbook, Dr. Kimiz Dalkir provides a comprehensive overview of the field on knowledge management with an emphasis on translating theory into practice. Working from a multidisciplinary perspective, Dr. Dalkir weaves key concepts, tools, and techniques from sociology, cognitive science, content management, knowledge engineering, cybernetics, organizational behaviour, change management, and information science into a three-level approach to understand Knowledge Management from the individual, community, and organization levels. Using everyday language and clear illustrations, Dr. Dalkir integrates theory and practice in a highly accessible manner to provide students with a comprehensive and practical knowledge management skill set.

Case Studies from:
IBM, Xerox, Siemans, Ericsson Canada, ICL, Thomas and Betts, Chevron/Texaco, British Petroleum, CIDA, Hughes Space and Communications, SUN, British Telecommunications, J.P. Morgan Chase, Buckman Labs
, Nokia, GE, Viant, Xerox, Sigma, Hill and Knowlton
, Teamware, U.A. Army, British Petroleum, Price Waterhous Coopers, Lybrand, KPMG, Mercedes-Benz
, Monsanto, Northrup Grumman, Ford Motor Company, Accenture, Dell, Siemans Medical Systems

*Highly practical treatment that links knowledge management, content management and information management seamlessly throughout the book
*Author has over ten years' experience in knowledge management/content management/information management in the corporate world
*First textbook by a knowledge management professor

Editorial Reviews

Review

"From my perspective, this is a book all managers and professionals should be given the opportunity to read. It provides much of the fundamental background for understanding KM and the food for thought to feed the discussions that need to occure in order for knowledge management initiatives to succeed and flourish."
Karen Takle Quinn, FaultLine

"Kimiz Dalkir's Knowledge Management presents a nice overview of knowledge management. Both practitioners and educators should benefit from this informative source."
-- Jay Liebowitz, Professor, Johns Hopkins University

"An excellent addition to the body of KM literature. Comprehensive in scope. Integrates nicely theory, practice, history, issues, terminology, and a future perspective. A should read for those interested in leveraging knowledge assets to improve organizational productivity and innovation."
-- Michael Stankosky, Lead Professor, Knowledge Management, The George Washington University

"At Kent State University our graduate interdisciplinary program, Information & Knowledge Management (IAKM), is one of the best locations for teaching a course that will rely on this new and thought provoking journey through the field of KM. Dr. Dalkir has provided a rich foundation in the theory behind KM and draws in an engaging learner dialogue that demonstrates how theory can be practically engaged in the dynamic environments of KM-based institutions, businesses, and governments.

Kim is an exemplary author who draws together numerous practical and theoretical frameworks. This book is the foundation for many highly motivated learners who wish to comprehend and apply the elements and theories that are required to construct and launch successful KM initiatives and organizations.

This seminal monograph has augmented the goal of my research into the development of a Knowledge Management Educational Framework (KMEF) because it contains rich material with which I can effectively teach KM as well as fertile substance for my academic research agenda. I highly recommend this book because it will prove useful to academics as well as practitioners."
-- Michael JD Sutton, Assistant Professor, Information Architecture and Knowledge Management
Kent State University

"Knowledge Management: Converting Theory to Practice is an important and highly valuable book that gives both theoretical and practical insights from broad multidisciplinary perspectives. Kimiz Dalkir displays a deep and eclectic understanding of knowledge and the business reasons and approaches to its management. The book's many references present opportunities for further exploration. Multiple illustrations from practices in wellknown organizations provide readers with great understanding. The book should be on every practitioner's bookshelf - and in their heads as well."
-- Karl M. Wiig, Chairman, Knowledge Research Institute, Inc.

"...a book all managers and professionals should be given the opportunity to read. It provides much of the fundamental background for understanding KM and the food for thought to feed the discussions that need to occur in order for knowledge management initiatives to succeed and flourish."
- ACM Interactions

"It's not often we will recommend a textbook to our busy business executive readers, but this new work on the theory and practice of knowledge management (KM) is one where we will make an exception."
- Harvard Business School Working Knowledge

Book Description

Comprehensive approach linking Knowledge Management, Content Management and Information Management for real-world application

See all Editorial Reviews

Product Details

• Hardcover: 368 pages
• Publisher: Butterworth-Heinemann; 1 edition (June 16, 2005)
• Language: English
• ISBN-10: 075067864X
• ISBN-13: 978-0750678643
• Product Dimensions: 10.6 x 7.5 x 1.1 inches
• Shipping Weight: 2.4 pounds (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #669,875 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

7 of 8 people found the following review helpful:

5.0 out of 5 stars A great new way of thinking!, May 28, 2008

By 

D. Chell (Southern California) - See all my reviews
(REAL NAME)   

This review is from: Knowledge Management in Theory and Practice (Hardcover)

This book will give you a functional view of what knowledge management is and how to implement its processes in your company or organization. It's written very well and not a boring read. It has a lot of interesting new ways to think about how to change corporate or organizational culture in order to effectively compete in a global business climate. This book can be useful for people that work in a business with four employees or a business with thousands.

2 of 2 people found the following review helpful:

5.0 out of 5 stars Comprehensive and approachable, September 14, 2010

By 

Lawrence Hiner "Journey Navigator" (Elk Grove, California USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Knowledge Management in Theory and Practice (Kindle Edition)

Kimiz Dalkir has penned a densely rich tome, with every page and chapter brimming with charts, models, definitions, and applications relating to knowledge management. In most respects, this is a text book - mostly at home as a companion to an introductory (or even survey course) on KM; yet the references are useful enough to be practical in developing executive presentations and planning for KM implementations. Equally useful as a reference, it belongs on the shelf of every Learning Organization.

2 of 2 people found the following review helpful:

5.0 out of 5 stars An informative read, April 18, 2009

By 

MountainCoco "MountainCoco" (The Mountains of West Virginia) - See all my reviews

This review is from: Knowledge Management in Theory and Practice (Hardcover)

I was asked to buy this book for a class, and have found it really interesting and compelling. It's not often one says this for a textbook, but it is true. Because of this book, and this class, I have decided to do my entire dissertation on an aspect of knowledge management theory. Pretty cool...