There are a number of fine books that have defined the concepts related to knowledge management and how it is relevant to organizations. However, many of these books may have left you with questions such as: "So what? What can our organization or our executives do with the concepts, theories and case studies? Where do new information technologies, such as Internet and WWW fit within deployment of knowledge management in our organizations? How can we understand and deploy knowledge management for not generating hype but for solid real value business propositions for our organization?" Here is a very timely book borne out of the need for addressing these critical issues. This book assumes the reader's awareness about the existing concepts that have been articulated in many leading works, including the works of the likes of Professor Ikujiro Nonaka, Tom Davenport and Larry Prusak, and, Tom Stewart. Based upon existing conceptual frameworks, this book embodies the di! stilled experience and knowledge of leading worldwide experts from top-notch research programs and companies including American Management Systems, Bristol Myers Squibb, @Brint.com, Ernst & Young, and, IBM - from USA, UK, Switzerland, Austria, Australia, The Netherlands, Canada, Italy, Finland, and Portugal. This book synthesizes the latest knowledge and practices of these individuals and organizations to push the envelope for business relevance of knowledge management by addressing the following issues.
a) How can your company make a strategic case of knowledge management by rethinking given assumptions about people, processes and technologies? b) How can your company apply knowledge management for business model innovation, redefining your business ecosystem, development of virtual teams and virtual communities? c) How do you leverage new information technologies, including Internet and WWW in powering the knowledge-enabled transformation of your organization? d) How your organization can benefit from and deploy knowledge management processes, such as knowledge creation, knowledge sharing, knowledge acquisition, knowledge exchange, and knowledge transfer?
