I bought this almost as soon as it came out from Kodak.
I'd been waiting for this brand new (June 2007) color printer for many moons. I had followed articles about how Kodak was going all out to develop it, was so careful with any bugs, etc. Supposedly it uses PIGMENT instead of regular INK as do most color printers. I rarely used the old Epson color inkjet printer enough before the ink would dry out or muck up one of the colors.
So pigment, which is supposed to make a photo which lasts 100 years (they say) sounded really good. Their other (supposed) claim to fame is that the printer heads are separate from the ink cartridges, making replacement cartridges much cheaper than the inkjets. There are only 2 cartridges: one black, and one large one with all the colors. My default printer is a super HP laserjet which does only black and white. HP laserjets are like the Energizer bunny...they keep going and going. ;)
Poor Kodak. This product is unbelievably horrible! You get what you pay for. At $200 or so, as long as the pigment doesn't dry out like the ink, I guess I can use it...that is, whenever it decides that it's going to do anything.
You can print ONE photo, then it goes to sleep. Touch any button or try to adjust anything, and that's all you get: one photo.
You can make ONE scan, and again it goes to sleep. Try to calibrate first (scan the included calibration card), and that's all she wrote...no other scanning. And as far as quality (when it's working), my 12 year old steady-eddy HP scanner does a comparable job. And here I was, thinking I could chuck the HP in favor of a single do it all machine...dumb thought...replace an HP (anything) with a Kodak?...ick!
It's supposed to move photos to and from a camera cartridge...I'll believe it when I see it, 'cause it sure didn't do it for me!
One day, it decided to spit out a few blank pages of both plain 8x11 paper AND photo paper at the same time...they're not supposed to both work at the same time!?
Once, when trying to make multiples of one subject, I got: one too dark, one too light, one with too much yellow, one with not enough yellow! Despite recalibrations and reboots, I still get very erratic behavior. Never ever try to change modalities, as in, go from scanner to printer, or from plain paper to photo paper. The latter is when I got the barrage of plain and photo paper spitting itself onto the floor!
Kodak support? I dunno. Before I bought it they were great...said the only problem was with the printer head. After I bought it, they sent me to the manual which supposedly is on the disc. Naturally no mention of spitting papers. Or variable colors, or sleepytime.
FORGET IT! If you have an inkjet which you use and which works, forget this horror show of a printer. Did I say printer?