Customer Reviews

Kogi L7CH 17" Flat-Panel LCD Monitor (Silver)

5 star:		(7)
4 star:		(3)
3 star:		(2)
2 star:		(1)
1 star:		(5)

 

 

I also bought this monitor. It worked great for a few months, then color changed, got grainey and went out of center. Tried to reset it ?? like they said and it did not work. Called for warranty and yes...3 months full warranty and the rest of the year we have to pay for repair, freight, etc. So i guess i dump it and buy another one !! BEWARE...I would not purchase another one of Kogi's. BUYER BEWARE PLEASE...

After I bought this item, it worked fine until a couple months later it wouldn't display a single thing! I tried calling the company but they said that the repair would be out of my pocket! This item is a disgrace to the computer monitor industry! DON'T BUY IT! BUY A SONY OR SAMSUNG INSTEAD!

I bought this LCD because the price is right and the specs are good. I read the reviews and decided to give it a try. Honestly, this looks better than the Samsung and the Viewsonic my sister has. Not a single dead pixel, and absolutely no distortions. Setup was easy, image is sharp, what else can you ask for? Awesome! I am so glad I got it, and saved $70 for other goodies. The speakers are as weak as I expected, but I use headphones so I don't care. Overall, I am pleasantly surprised.

I bought it in March and thought it was a good deal. It worked fine until last Thursday. When I turned on my computer, the whole monitor screen turned into green/yellow. And it became so blurry that I could not even correctly find the START icon to turn off my computer.
I called the Gvision company. First, they don't have a toll free customer service number. Then the guy from technical support told me to go to their website to follow the instructions listed in FAQs--lucky I did not get rid of my old monitor. Nothing worked. I called them again. And I was told that I had to go to their website again to fill out a RMA (RETURN/REPAIR MERCHANDISE AUTHORIZATION) REQUEST FORM, otherwise a $45 fee will be charged.
Second, after I completed the form and clicked "sumbit", a page error occured and the information could not be sent. I tried several times and could not send out the request form. So I called Gvision for the third time. This time I was told that it might because the information I typed in was too long--their web page just says "Please be brief/concise" but does not specify a length limit or tells you the form might not be sent out if the information is too long.
Anyway, I received the email reply yesterday giving me a RMA # so I can send my monitor back to Gvision. BTW: althought the product claims to have one-year warranty, the full warranty is 3-month. It means after 3 months from your purchase date, they will only REPAIR or replace it with a REFURBISHED item.
Third, even after you get the RMA # you have to ship the monitor back by yourself. And Gvision will not cover or reimburse the shipping cost. I paid about $24 for 7-day ground parcel service at post office. Two years ago when I had problem with my Dell laptop, I contacted Dell and they just sent someone from Fedex to pick it up the next day. I did not have to pay a cent for shipping (I did not even have to pack my laptop because the Fedex guy came in with a special case for laptop and he wrapped it carefully.)
Now I'm still waiting for my LCD monitor to come back. Hopefully there will be no more hassles for me.

This is a very nice 17" LCD monitor. I have had mine about 5 months and thats about how long you will have to wait for the rebate to come back. ... Again the monitor is very nice, the speakers are a joke but I did not buy a monitor for the speakers. I wish it had a DVI input instead of just an analog input. ...

still wating after almost 6 months... called twice and was answered by someone i bet is from india (with all the call centers job moving to india, i wasn't surprised)... told me that the rebate is "vaild" but don't know why the rebate check hasn't send out yet... told me to "wait few more weeks" each time i called... will file a complaint to Federal Trade Commission if i don't get it soon... as to the quality of the product, you get for what you paid for it... which isn't bad if i EVER get my rebate check ([$$$] when i did this)...

Dollar-for-dollar - this is the one. Compared to the blurry, washed out LCD displays at the "wholesale" discount stores, this thing rocks!

The other reviewers are correct about the misprinted "digital" capabilities. It has only analog HD15 input.

Well, in my opinion, that's just alright - considering the price.

I thought this monitor would be a good deal, but it was a huge headache. Very poor customer service. The picture looked washed out. I had to send in the monitor in for repairs three times in four months costing me $50. The first time, the screen shifted off center and would not return to its original position. After the first repair, the colors became tinted orange and would not reset. The second time I sent in the monitor, they sent me a new one (after keeping the one I sent in for three weeks before looking at it). The new monitor had a blue line that ran down the side of the screen only a few days after I hooked it up. The original discription from amazon.com was misleading because it said that the monitor had a DVI connection, which it does not. I am very sorry that I bought this monitor.

I received this monitor, and for the first 25 days it worked well, but suddenly the color went haywire, and the screen refused to be adjusted. Checking the product materials, I discovered there was no warranty info.
I am now in the process of trying to contact Gvision/KOGI for warranty service - it's like going through hell!!

For this low price, the KoGi L7CH is a very decent 17" LCD monitor. It won some kind of PC magazine award for its text and picture clarity, although I wish the contrast ratio were higher. Response time is also a bit on the high side, but again, this is a value monitor and a good choice if your budget is tight (and whose isn't these days?). The warranty is skimpy, so be sure to buy from a reputable store like Amazon just in case something goes wrong shortly after you purchase it. I bought two of these for clients and neither one had dead pixels.