John P. Kotter on What Leaders Really Do and over one million other books are available for Amazon Kindle. Learn more

Sorry, this item is not available in
Image not available for
Image not available

To view this video download Flash Player


Sign in to turn on 1-Click ordering
More Buying Choices
Have one to sell? Sell yours here
Start reading John P. Kotter on What Leaders Really Do on your Kindle in under a minute.

Don't have a Kindle? Get your Kindle here, or download a FREE Kindle Reading App.

John P. Kotter on What Leaders Really Do (Harvard Business Review Book) [Hardcover]

by John P. Kotter
4.1 out of 5 stars  See all reviews (20 customer reviews)

List Price: $32.00
Price: $21.10 & FREE Shipping on orders over $35. Details
You Save: $10.90 (34%)
o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o o
In Stock.
Ships from and sold by Gift-wrap available.
Want it Monday, April 28? Choose Two-Day Shipping at checkout. Details
Free Two-Day Shipping for College Students with Amazon Student


Amazon Price New from Used from
Kindle Edition $17.60  
Hardcover $21.10  
Sell Us Your Books
Get up to 80% back when you sell us your books, even if you didn't buy them at Amazon. Learn more

Book Description

March 18, 1999 0875848974 978-0875848976 1
A Harvard Business Review Book. Widely acknowledged as the world's foremost authority on leadership, John Kotter has devoted his remarkable career to studying organizations and those who run them, and his bestselling books and essays have guided and inspired leaders at all levels. Here, in this collection of his acclaimed Harvard Business Review articles, is an astute assessment of the real work of leaders, as only John Kotter can offer. To complement the HBR articles, Kotter also contributes a new piece, a thoughtful reflection on the themes that have developed throughout his work. Convinced that most organizations today lack the leadership they need, Kotter's mission is to help us better understand what leaders--real leaders--do. True leadership, he reminds us, is an elusive quality, and too often we confuse management duties and personal style with leadership, or even mistake unworthy leaders for the real thing. Yet without leadership, organizations move too slowly, stagnate, and lose their way. With John Kotter on What Leaders Really Do, readers will learn how to become more effective leaders as they explore pressing issues such as power, influence, dependence, and strategies for change.

Frequently Bought Together

John P. Kotter on What Leaders Really Do (Harvard Business Review Book) + Leading Change, With a New Preface by the Author + A Sense of Urgency
Price for all three: $55.40

Buy the selected items together

Editorial Reviews Review

"After conducting fourteen formal studies and more than a thousand interviews, directly observing dozens of executives in action, and compiling innumerable surveys, I am completely convinced that most organizations today lack the leadership they need," contends John P. Kotter, the Konosuke Matsushita Professor of Leadership at Harvard Business School. "And the shortfall is often large. I'm not talking about a deficit of 10%, but of 200%, 400%, or more in positions up and down the hierarchy," he writes in the opening essay to John P. Kotter on What Leaders Really Do, a collection of his most notable articles on the topic for the Harvard Business Review. Kotter isn't known to pull punches, and these pieces--falling into two categories, those concerned with "Leadership and Change" and those focusing on "Dependency and Networks"--are no exception. The articles in the book sensibly point out the difference between management and leadership; they advocate setting a direction rather than planning and budgeting, and motivating people rather than controlling them. They are tied together effectively by the aforementioned new essay, in which Kotter presents his "Ten Observations About Management Behavior" to summarize the concepts he has developed over a 30-year career. --Howard Rothman


"Offers a convenient one-volume resource to this noted expert's views on leadership." -- Choice, October 1999

"This book is thankfully short on theory and is instead filled with practical, often common-sensical, advice. For anyone who wants to be a leader when they grow up, Kotter's book is required reading." -- CIO, June 15, 1999

Product Details

  • Series: Harvard Business Review Book
  • Hardcover: 192 pages
  • Publisher: Harvard Business Review Press; 1 edition (March 18, 1999)
  • Language: English
  • ISBN-10: 0875848974
  • ISBN-13: 978-0875848976
  • Product Dimensions: 8.6 x 5.9 x 0.9 inches
  • Shipping Weight: 13.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (20 customer reviews)
  • Amazon Best Sellers Rank: #38,069 in Books (See Top 100 in Books)

More About the Author

Regarded by many as the authority on leadership and change, John P. Kotter is a New York Times best-selling author, award winning business and management thought leader, business entrepreneur, inspirational speaker and Harvard Professor. His ideas, books, speeches, and company, Kotter International, have helped mobilize people around the world to better lead organizations, and their own lives, in an era of increasingly rapid change.

Professor Kotter's MIT and Harvard education laid the foundation for his life long passion for educating, motivating and helping people. He became a member of the Harvard Business School faculty in 1972. By 1980, at the age of 33, Kotter was given tenure and a full Professorship - the youngest person ever to have received that award at the Business School. Over the past thirty years, his articles in The Harvard Business Review have sold more reprints than any of the hundreds of distinguished authors who have written for that publication during that time period. Most recently, his HBR article "Accelerate!", won the 2012 McKinsey Award for the world's most practical and groundbreaking thinking in the business/management arena. Today, he continues to deliver seminars in Harvard Business School's Executive Education Programs, which are sometimes regarded as life changing by his students.

Kotter has authored 18 books to date - twelve of them bestsellers. His books have reached millions, and have been printed in over 150 foreign language editions. Arguably his most popular book, Our Iceberg is Melting, was released in 2006. This New York Times bestseller helped launch to a large audience the 8-step philosophy behind Kotter International. Written as an allegory, it is a simple, yet unforgettable story about a group of penguins on a melting iceberg and the changes they undertake to survive and thrive amidst an unclear future. This story connects with a broad range of people needed to effect major organizational transformations in an easily understood, clear way. Kotter International aims to do the same. Dr. Kotter is the founder, and Head of Research at Kotter International. Other widely read books include "A Sense of Urgency", "The Heart of Change" and "Leading Change", which Time magazine selected in 2011 as one of the 25 most influential business management books ever written. Professor Kotter is currently working on writing his 19th book.

To supplement his books and expand on his ideas, Kotter has released several videos on his teachings, most of which are accessible to anyone interested in his work via YouTube. His "Succeeding in a Changing World" video was awarded Best Video Training Product of the Year by Training Media Review and also won a Telly Award. His YouTube videos have been watched by hundreds of thousands and continue to be a helpful tool for anyone from students to high-level executives in the business world.

Kotter's research and pursuits in education, business and writing over the past 35 years have earned the respect of his peers, helped transform organizations around the world, touched countless lives, and still inspires others to adopt his methods and spread the word. He continues to work tirelessly to achieve the goal of "millions leading, billions benefiting".

Professor Kotter is a proud father of two and resides in Cambridge, MA with his wife, Nancy Dearman.

Customer Reviews

Most Helpful Customer Reviews
49 of 50 people found the following review helpful
3.0 out of 5 stars A useful collection of Kotter's articles December 6, 1999
Six of Kotter's articles published between 1979 and 1997 are prefaced by a substantial introduction under the title of Leadership at the Turn of the Century. The six articles are arranged in two groups of three, the first three grouped under Leadership and Change and the second under the heading Dependency and Networks. The first part contains the famous articles "What Leaders Really Do" and "Leading Change: Why Transformation Efforts Fail", which was the article behind the author's subsequent book "Leading Change".
I seem to be in a minority in thinking that Kotter's views of leadership are over-rated. Although his commentary recognises complexity, his prescriptions seem to me to be instrumental, linear and unduly inwardly focused. He takes a very analytical view of an intensely human art. One of the central features of successful leadership is passion, and another is a strong and well articulated sense of values. The author recognises both, but does not appear to be engaged by them. They appear to be treated as merely two more ingredients in the mix. Above all, it does not ask the questions that are becoming so dominant - questions about societal values, about balancing the need for profit with issues of sustainability and even about the role of the corporation in a globalised world.
Having said that, there is a lot of good material available. His '8 steps' are sufficiently well known not to need repetition, and the article "What Leaders Really Do" is a good summary of the distinction between leadership and management concerns.
The introduction is written largely around ten 'observations', which add up to saying that leadership and management are different, that high complexity and high rates of change make leadership increasingly important, with a large part of the leadership role being concerned with building vision, providing inspiration and building networks of relationship.
Comment | 
Was this review helpful to you?
59 of 62 people found the following review helpful
4.0 out of 5 stars The analytical person's guide to leadership June 8, 2000
By A Customer
Format:Hardcover|Verified Purchase
I look at the other reviewers comments and realize that there's another perspective. One that I think I may share with others who are not the other reviewers.
There's a niche of people out there who are "intuitive / analytical" people. The works of other leadership / management "gurus" seem, well, mystical or overwhelmingly positive.
I personally understand and practice the passion of leadership but personally had a hard time understanding the framework of human relationships and motivations that lead to most management hierarchies. In traditional management hierarchies, passionate people are also labelled as "over the edge". immature, unrealistic.
From an analytical engineering / scientist approach, what occurs in executive management just doesn't seem to make sense. Frankly, I'm blown away by the rampant "peter principle" in executive management. I've not understood why I who have significant leadership skills haven't made it into "the higher echelons".
John Kotter is the first author I've encountered who has been able to layout for me the framework of human interactions. He's the first author who feels to me like he is looking over my shoulder giving me useful guidance, not just pumping me up.
The article on "Leading Change, Why Transformation Efforts Fail" included in the book landed in my lap at a time when I'm attempting to lead cultural changes.
The chapter on "Managing and Power" helped me understand how my independent / contra-dependent leanings might actually be hindering me in a management hierarchy of over dependent managers.
I've gotten more condensed information from Kotter than from any other source to date.
Read more ›
Comment | 
Was this review helpful to you?
29 of 39 people found the following review helpful
5.0 out of 5 stars Excellent as usual August 4, 1999
By A Customer
Prof. Kotter has done another superb job in vividly demonstrating the role of leaders. This book is authoritive and chock full of facts. I also suggest, as a supplement to this book, that you buy a skills-oriented book that I purchased at Amazon--------it will show new and experienced leaders "how" to be better leaders, easily and in a straightforward manner-----------This book is entitled "The Leader's Guide: 15 Essential Skills."
Comment | 
Was this review helpful to you?
14 of 18 people found the following review helpful
5.0 out of 5 stars A MUST Read for Anyone in Management January 21, 2002
By A Customer
I bought this book on second thought because I was also buying "Leading Change" by Kotter. However, I picked up this book and could not put it down. As a long-time leader, this book validates much of what I already know and do. However, it also brings a lot of insight into the differences between leadership and management. The author really analyzes the complexity and interdependency and interrelationships that are faced by, and must be overcome or managed by leaders and managers. I liked what and how Kotter says it in this book that I bought one for each of my managers (I'm a CEO). I am hoping that this easy-to-read, and understandable book brings a lot of insight to them. I highly recommend this book to all current leaders and managers, and anyone hoping to go into leadership or management or both.
Comment | 
Was this review helpful to you?
4 of 4 people found the following review helpful
5.0 out of 5 stars The Differencing Between Leading and Managing February 14, 2007
In a long working career I have observed numerous instances of the high management manage companies with very few examples of them leading the company somewhere. I worked for Univac for instance, saw them merge with Burroughs, and watched as they turned two five billion dollar companies into one six billion dollar (with a loss in 2006 of almost $300 million). I watched Digital Equipment completely misunderstand the impact of the PC and go from a major player to be part of Compaq, then part of HP.

While this was happening, Microsoft and Intel were truly exercising the leadership that took the computer world through what Andy Grove (of Intel) called an inflection point.

This book is a collection of six essays. The first three discuss leadership. The second three discuss the management aspect. It's a quick easy read, and while there is little practical 'do it this way' advice, the overall impact is just what a true leader needs.
Comment | 
Was this review helpful to you?
Most Recent Customer Reviews
4.0 out of 5 stars Great content, but too many annoying scanning errors
While dated, the content is very good and it's a great reminder of what matters in leadership from one of the great minds on the subject. Read more
Published 3 months ago by Ryan Hagglund
3.0 out of 5 stars Moderately Enlightening
This 15 year old book by John Kotter is a moderately interesting expose on the differences between leadership and management, and the challenges of both. Read more
Published 7 months ago by Edward J. Barton
5.0 out of 5 stars Great Book, Excellent Seller
Another great book from JP Kotter!
This book helps you understand the difference between leaders / visionaries and managers that tow the line.
Published 9 months ago by Howard B. Kaplan
5.0 out of 5 stars Classic leadership book
Covers setting direction, assessing forces (and people) opposed to change, creating alignment, and a process for change. The chapter on Leading Change deserves careful reflection.
Published 13 months ago by Donald R. Kerns II
4.0 out of 5 stars Most CEOs Have a Problem, and Dont Know it. The Problem is That There...
I think this is one of those books that will open the eyes of CEOs, Human Resource, and consultants alike. Read more
Published 15 months ago by Robert Hargrove
5.0 out of 5 stars Excellent Addition
This was an extra book I purchased for my class. it was a great addition to my class books.
Published on May 25, 2011 by Angela Evans
5.0 out of 5 stars Fantastic
Professor Kotter is a Master among Masters in the field of leadersip and change management.
This is a simple, concise and usefull book about the subject. Read more
Published on December 12, 2007 by Pedro B. Agua
5.0 out of 5 stars Leaders versus Managers - Kotter gets it.
I have read a lot of articles by J.P. Kotter on Harvard Business Review. I've been very impressed with his distinction of leadership versus management and this book perhaps covers... Read more
Published on November 15, 2007 by Armin Ebrahimi
4.0 out of 5 stars A good book on leadership
Kotter, a professor of leadership at Harvard Business School, distinguishes between a leader and a manager. Read more
Published on June 30, 2006 by Hoodlum
4.0 out of 5 stars A 6-pack of Kotter articles
In the reviews below, only Godfrey notices that this book is simply a collection of 6 previously published Harvard Business Review articles (1979-1997). Read more
Published on December 29, 2005 by Victoria Littlefield
Search Customer Reviews
Only search this product's reviews

Books on Related Topics (learn more)


There are no discussions about this product yet.
Be the first to discuss this product with the community.
Start a new discussion
First post:
Prompts for sign-in

Look for Similar Items by Category