Listen to Pinky 1..and me; don't order Kronos hair product (or any Glow product for that matter) from them online! I too fell for their "$4.95 free trail" baloney. Call me crazy but when they were offering a trial size sample of their product, the $4.95 being for shipping, I thought I was getting just that..a trial size. What you do get, however, are four FULL SIZE bottles of various hair products. And that's just the beginning; you are told that if you don't want the products and do not want into their little "club", you have thirty days in which to return them or you'll be billed $98.50! They do offer a $30.00 gift card, but the point is that when you order the "sample" you are really enrolling in their ongoing shipment program. And, oh yeah, they have your credit card number! Of course, I opted to return all their junk, but as another customer stated, figuring their return policy mumbo jumbo is another headache. Gee...do ya think they do that on purpose!! I'm pretty computer savy, but I had to have my (even more) computer savy son help with the return. So I'd say "nix" on Kronos. Oh and by the way, the shampoo & conditioner are nothing special!