Most Helpful Customer Reviews
33 of 35 people found the following review helpful:
4.0 out of 5 stars
Excellent, hot coffee, December 29, 2001
This review is from: Krups 199-4G Aroma Control 10-Cup Programmable Thermal Coffee Maker, Black (Kitchen)
I read all the reviews about the temperature of the coffee brewed by this machine, and since "too cold" or "just right" are subjective, I stuck a thermometer in the carafe of freshly-brewed coffee. The temperature was 178 degrees F. Too hot for me to drink straight out of the pot, but perhaps some folks have throats of steel. After pouring a cup with a splash of milk, the temp was 162 in the cup. So if those temps are ok for you, you should do fine with this pot. As far as temperature retention, I've gone up to four hours with little appreciable loss, but it probably does not hold the temp as long as a "regular" thermos. I would recommend also removing the carafe from the base so that the pop-up lid pops back into place and, theoretically, seals the temperature better. As far as flavor, that's also a subjective evaluation, but I'll vouch that this brews a better cup of coffee than any hot-plate drip maker I've tried. Not a french press quality in my opinion as some have found, however; there simply isn't the length of steeping time with the grounds with any drip pot as you get in a press. My criteria for buying this machine is I wanted a cone-filter machine, believing that to have better extraction capabilities, along with a carafe. So far, I haven't been disappointed. The only thing that knocks this down a star for me from 5 to 4 is the size. It's rather large, and too tall to slide under my upper cabinets on the countertop. Otherwise, it's a great looking machine.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
24 of 25 people found the following review helpful:
1.0 out of 5 stars
A Krups' product manager should be looking for a new job..., December 31, 2001
By A Customer
This review is from: Krups 199-4G Aroma Control 10-Cup Programmable Thermal Coffee Maker, Black (Kitchen)
This has got to be the worst kitchen appliance I've ever had. I have a Braun that works fine, but received this as a Christmas present. I was thrilled to get it, because I've always wanted a coffeemaker with the carafe. Here are the problems: 1) Coffee doesn't come out of the filter basket until the filter overflows filling the carafe w/ grinds -- I have yet to make a full pot, so I know I'm not overfilling the basket with coffee. 2) Coffee that does make it through is lukewarm. 3) About 2 cups of coffee stay in the basket and never make it through to the pot -- hmmm, love that messy clean-up. 4) When you pull the coffee pot out to pour a cup while it's brewing, the auto-stop mechanism only works about half the time, so coffee pours all over the machine and the counter. I have completely disassembled the filter basket, washed all the pieces, and started over again. The first pot was great. The second pot was a complete failure. Shame on Krups' product managers for letting this one out on the market. This should be a career-ending offense. I would have given the product a "bomb" rating if it was available.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
38 of 43 people found the following review helpful:
2.0 out of 5 stars
Decent Coffee - For 2 Months., November 18, 2002
This review is from: Krups 199-4G Aroma Control 10-Cup Programmable Thermal Coffee Maker, Black (Kitchen)
I have used a Krups coffee maker for many years. When the glass pot accidently broke, I went looking for a new one. Going to the Krups site as well as the local hardware stores, I discovered that it would cost me $20 to replace the pot. After trying cheaper, generic brand pots and not ever getting a proper fit, I decided that instead of spending the $20 for the proper pot, I should replace the entire unit; it really has had a tremendous amount of use. At the store I am inundated with many many different types. After so many years of good service from my old Krups, I really wanted to buy another. This one attracted me. I really did want a thermal pot to keep the coffee warm, as I like to drink my pot over several hours. In the past I always poured the freshly brewed coffee directly into a Dunkin Donuts thermos for this purpose. I figgured that since I was buying a new machine anyway I might as well get the thermal pot one. When I saw the price, however, I balked. I left the store. I came back to the store the next week... still couldn't bring myself to spend the money. But after 3 weeks, litterally thinking about how much I wanted that stupid coffee machine, it suddenly did not seem like so much money anymore. So I broke down and bought it. At the very beginning I was nervous about it. It made a lot of funny hissing and spitting noises at the end of the cycle. I solved that by staying out of the kitchen mostly while it was brewing and ignored the sounds. And I really love the auto shut-off. I will never buy another coffee maker without one. The coffee flavor itself was fine. Nothing remarkable in either direction. The thermal pot kept the coffee at a good temperature for a few hours. (probably like 3-4. Not as long or as hot as my old Dunkin Donuts thermous however, but I did not have to transfer the coffee) After a few days I tried the timer. I don't usually use one, but since it had one I figgured I'd give it a shot. It worked perfectly. The very first time. Then never again. I could never figgure out why. But since I never really used that feature, I did not let it bother me. However, for some reason, about 6-8 weeks after buying it, suddenly it has a problem. After pouring my second cup of coffee one time after brewing, I was a little surprised at how little coffee seemed to be left in the pot (I use very large, thermal mugs BTW - and yes, I like my coffee REALLY hot - I even heat my milk before adding it). I really did not think I drank so much coffee already; I was pretty sure it was only my 2nd mug. When I went to remove the filter and old grounds, I discovered the problem. The entire reservoir was still filled with hot water. I carefully removed it and emptied it over the sink, and only managed to burn myself a little. I assumed I had done something wrong, but I had not, since it happened the very next time I used it. That time I burned myself a lot, unfortunately. I tried it twice more with the same results. I cleaned every part extremly well, since I was told that stuck grounds could cause it to clog. There are no stuck grounds. It just wont work any more. I have it all packed up right now and will take it back to the store this week. I sure hope the will give me my money back. I don't really want a replacement, at least not the same unit. I plan to look for a different coffeemaker, with a thermal pot and auto shut off. Consumers Reports (this issue came out right AFTER I bought the unit - I really tried to check it out ahead of time) says that the Mr. Coffee Thermal pot works well, has an auto shot off, a removable reservior, and is less than half the price. I think I'll check that one out.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
|