Customer Reviews

Krups 589-71 Replacement Carafe, White

5 star:		(9)
4 star:		(8)
3 star:		(3)
2 star:		(8)
1 star:		(3)

 

 

I like the look of the Krups carafe but it slipped right out of the coffee maker and broke- now I can not find a replacement at any local stores.
I'm also having a hard time finding the water filter.
Aside from that I liked the coffemaker- when it was whole.

I'm about to buy my third carafe in a year. This is a great coffeemaker, works well and looks nice on the counter but the carafes are so fragile it seems like it breaks if I give it a hard look! At least they are cheaper here than most other places.

Sorry to say that I have to agree with everyone else. It's a great looking machine, coffee was good, but........The carafe broke just 3 months after I bought it. I spent another 3 months trying to track down a replacement carafe. The carafes are [high priced], paper thin and just about impossible to find!
Very disappointing and frustrating.

THIS COFFEEMAKER HAS BEEN A TOTAL DISAPOINTMENT
THE CARAFE IS PAPER THIN AND WILL BREAK
WITH THE SLIGHTEST PRESSURE, AND TO ADD INSULT
TO INJURY NOBODY CARRYS THE REPLACEMENT ANYWERE.
BAD CHOICE ON MY PART IN PURCHASING.

I am very disappointed with this carafe. It is very difficult to clean this component and put the lid back on. In doing so, I recently broke the thin glass carafe. Ordering a replacement has been a nightmare. This piece is on back order. I wonder why. Makes me wonder if Krups designed the piece this way. It seems interesting that the replacement part is so expensive ([money]) AND on back order! I may not be the only customer having the same problem.

I paid 50 bucks for the Krups coffer maker, which you can now get for 30 bucks. However the Carafe still cost 25 bucks to replace - when it breaks. And yes, your cute little round pot will break with the slightest pressure. Speaking of, I'm under pressure to replace the Carafe since the pot (aka: Brittle Carafe) looks so darn cool. Hum. Looks or quality? I'm going back to quality. I learned my lesson. Hope you know better

I'm also looking for a replacement carafe. I admit the machine looks nice and works great. The carafe, though, is very fragile and broke while I was washing it. Trying to order a replacement is a lesson in futility. Assuming I do get a replacement and if it does break again, I'll probably just get a new machine. Not worth the trouble and wait for the replacement.

My carafe just broke too -- but it took me 3 years to do it. I banged it against my porcelain sink all the time without incident, but this time was just too much apparently. I do not find it that hard to clean this carafe nor to replace the lid. What I DO have a problem with is the fact that the replacement isn't being stocked at the store where I bought the maker because --- they are onto different models now of course! However I can find the filters locally, which is good. Hopefully Krups got a hint from some of the older reviews -- looks like most of the bad ones were early on in this model's life.

I have had the Krups Crystal Arome #398 for almost 8 years now and the original carafe just broke. This replacement fits the coffee maker just fine, but the "white" color is a little off from the original one. They did make some improvements to the lid design, which is more sturdy than the original. Overall, I am very pleased with this item.

... I have been using this coffee maker for the last four years. My carafe has managed to deal with all the rough handling that comes with being a kitchen appliance. I am only considering replacing it because the lid has become so stained.