Most Helpful Customer Reviews
39 of 39 people found the following review helpful:
2.0 out of 5 stars
GOOD COFFEE, BAD COFFEE MAKER, September 23, 2001
I have had this Krups coffee maker since December 2000. Net: The coffee made is good, but *Grinding motor is way too loud; *Grinding mechanism CAN NEVER BE CLEANED. It is enclosed, and the so called "self-cleaning" is not good, so there are always OLD, CRUSTY grinds inside the grinder housing. You can easily test this out by brewing a pot without any beans and seeing how the carafe water is a light tan everytime; *Old hidden grinds, as they dry and "crustify," do eventally slowly fall out of the grinder housing. If your filter basket and pot are not in place (such as if they are removed for cleaning), the grinds will fall out onto the hotplate and get in the seam around the hotplate making it impossible to thoroughly clean. *Brewing is SLOW. For a full pot, don't be surprised if the brewing takes 20 minutes. I've also heard the Cuisinart model is a pain and unreliable. If I were to do it again I'd try the Melitta Grinder/Brewer. That seems to get pretty good reviews.
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10 of 10 people found the following review helpful:
1.0 out of 5 stars
Please see "1 star because there is no 1/2 star" below, January 23, 2002
By A Customer
That review was right on. This machine actually can make the best pot of coffee ever, but it doesn't work worth a darn 90% of the time. I've had it for six months, lived through countless coffee-grounds-and-water-everywhere disasters, had a broken filter (which Krups C.S. politely said they were out of three months ago but would get back to me when they had more), and tonight while in the middle of brewing a pot, the grinder inexplicably came on and we couldn't turn it off. So here I sit with a six-month-old $100 coffeemaker which is suitable to hold a potted plant. Just save yourself a headache-a-day and steer clear of this one.
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9 of 9 people found the following review helpful:
1.0 out of 5 stars
I'd give it away, no I'd pay to give it away, December 18, 2001
By A Customer
This product is quite possibly the worst I've ever purchased -- for frame of reference, this list also includes parachute pants, chia-pet, and under-roos. I knew something was wrong when the first pot took about 40 minutes to brew. I though I had a bad one -- but the person on the phone at Krups assured me that they knew it took a while but that the coffee was really great. A local veterans group comes around every month or so to pick up donations for the needy. They say small appliances are needed --but I'd feel bad giving this to somebody. It would be like donating old underwear, socks, or that tea-shirt with paint on it -- some things just need to be thrown out.
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