76 of 81 people found the following review helpful:
5.0 out of 5 stars
Great espresso maker for those on a budget, April 18, 2004
This review is from: Krups FNC2 Novo 3000 Espresso/Cappuccino/Latte Maker (Kitchen)
If, like me, you love coffee, especially lattes and cappucinos, but have more taste than dollars, this is the espresso maker for you.
It's an inexpensive pump machine which really does deliver the goods: fast espresso and frothy milk.
After testing it out today, I feel fully caffinated for the first time since I moved to the Great Plains from the Northwest.
I used the bottom of the line Krups espresso maker back in the day, and then used an inexpensive Capresso for the last six years, until it finally died.
Shopping at my local housewares store, I was drawn to this one because of its attractive form factor, and the fact that it wouldn't overpower my small kitchen. I'm an artist and aesthetics are important to me and this machine has a nice clean design.
I was skeptical that an inexpensive pump machine could really deliver, but this one does. I love not having to wait to pull a second espresso.
And let's face it: Krups has the milk frothing thing down. Nobody makes a frothier frother than Krups.
I confess I thought that espresso pods were overpriced and entirely unnecessary. I'm glad that Krups included a sample of the Illy pods, because after using them, I'm hooked. Just 20 seconds, and you have a lovely espresso with a nice crema.
There's a lot to be said, especially in the morning, for no measuring or cleanup and there are sources for more affordable pods at amazon.com from Espressione and Terrafazione. I've ordered the Terrafazione ones, as I'm homesick for the Northwest, and I intend to try them both.
Some hints:
Do warm up the machine, as instructed. Then you'll have nice, HOT espresso.
The see through water window is almost impossible to see in my kitchen. Others have suggested putting a ping pong ball (!) or other plastic ball inside as a gauge. I think I'll just get in the habit of topping off the water level before I make coffee.
If you have a large milk steaming pitcher, as I do, I find it much easier to use the frother if I put the entire coffee maker on a wooden cutting board. This raises the frother another 3/4 of an inch or so, making it easier to get the pitcher underneath.
Be warned that there isn't a lot of clearance between the filter holder and the bottom of the machine, so you won't be able to use tall cups. I have some oversize but wide cups I like to use for lattes, and they just fit.
With this espresso maker, and a low tech French press, all my coffee desires are satisfied.
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42 of 44 people found the following review helpful:
1.0 out of 5 stars
no parts, no service, September 2, 2004
This review is from: Krups FNC2 Novo 3000 Espresso/Cappuccino/Latte Maker (Kitchen)
I love my Krups machine but more two months ago the steam valve failed. The authorized service people have been doing their best to get a new valve but they can't get Krups to say when and and if a replacement valve can be obtained. Ther service manager complains that all the Krups people he knows have left, that there is no modern order tracking system, and Krups US organization seems to be in disarray.
I love my machine but I've now waited for ten weeks with no solution in sight. Companies win and loose long-term customers through customer service. Krups has lost me.
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28 of 30 people found the following review helpful:
5.0 out of 5 stars
small wonder, January 4, 2004
By A Customer
This review is from: Krups FNC2 Novo 3000 Espresso/Cappuccino/Latte Maker (Kitchen)
I purchased the Novo 3000 due to its compact size and my experience with another Krups espresso maker that I loved.
When I first used the 3000 I was very unhappy with the temperature of the espresso, and the froth I was getting.
My wife suggested I use it a little longer and see - if with experience using the machine I might obtain the results I was looking for.
She was right.
One of the things I love about the Krups is how fast it heats up.
I followed the instructions and ran plain water through for one cup before I made the espresso. This took care of the temperature. Even with doing this I am enjoying espresso in about 5 minutes, and the quality of the espresso is as good as any I have ever had anywhere.
After a couple of uses I got used to making froth. The frother is easy to use and produces a foth as good as any commercial machine I have seen.
This is one of the best buys on the market for its performance, size, and price.
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