Customer Reviews

Krups FEC211-70 Toast Supreme Compact Toaster, White

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(4)
1 star:		(4)

 

 

I bought this toaster because of it's funky retro-look and its compact size. I was happy to find that it toasts bread evenly and consistently, is easy to clean out, and overall performs very well. I would recommend this toaster to anyone looking for a small-sized toaster (it holds no more than 2 regular sized pieces of bread--if you have big bread you need to squeeze it in).

I bought this toaster on the strength of Krups' reputation, but it was a big mistake. Straight out of the box, I toasted three slices of bread (two together, then one alone); they were burnt on the bottom and nearly white at the top -- and that was on a low setting. I promptly exchanged it for a Cuisinart CPT-160. The extra money seems to have been worth it -- so far, it makes beautiful toast.

I am a little disappointed with the Krups Toast Supreme Compact Toaster. It has some really nice features like a pull out crumb tray and several settings like defrost and bagels. The sleek design looks great on the counter and it is easy to clean. That said, not once since I unpacked it has anything been evenly toasted and the elements inside do not glow uniformly, bread slices are really dark on the bottom and not toasted at the upper centers. This toaster feels and sounds cheaply made, and I am dreading sending it for service. I wish instead, I could exchange it for something that works better and isn't such a lightweight. I expected better from Krups and can't recommend this toaster.

I bought this toaster based on reviews of other Krups toasters. One of the things that sold me was the different settings -- bagel and defrost. A company that understands that different uses require different settings ought to understand how to toast a piece of bread, right? Not necessarily.
As other reviews have mentioned, it browns toast unevenly -- more on one side than the other, but a bigger problem is that the browning is also uneven on each side. It's as though the heating elements are only in the middle of the slot, so the bottom center of the bread gets very dark while it's much less cooked around the crust.
And, as others have observed, the slots are plenty wide for a bagel (in fact, there's a bagel setting) but they're not long enough for wider loaf bread.
The lever is sloped to follow the curve of the side, which makes it look cool, but it means that it's quite difficult to push down unless you either hold the toaster with the other hand or hook your fingernail over the edge of the lever.
It doesn't seem like it ought to be so difficult to design a functional toaster.

I agree entirely with the gentleman who criticized this model for toasting unevenly. I have not been able to find a setting which does not get the bottom of the slice too brown and the top of the slice too white.

Very disappointed, especially considering the good reputation of the brand.

I would have thought "compact" would have meant that it would take up less space on my tiny counter, but that's not the case. I could have bought a less expensive model and had a smaller, sturdier device. Worse, I've yet to have an English muffin or piece of toast that turned out evenly toasted. One side of the item gets very dark, the other side is light. And if you are toasting items that are smaller (like an English muffin), they are so low down in the unit that you will need something other than your fingers to pull them out with (or risk burning yourself like I've done.) Disappointing.

broke in less than a year with moderate use.

I should have paid more attention to the other negative reviews before buying this piece of junk. After six days, it quit functioning. But by then, I was happy to return it -- the toasting was inconsistent and uneven, much worse than the $12.00 Proctor-Silex I was replacing. How hard can it be to make a toaster that works reliably? Krups apparently has a problem.

This is the best toaster I've had in a long time. Easy to clean, user friendly, and toasts bread, english muffins, and bagels.

The Krups FEC212 died a smelly death after one year of service - the electronic control board had one part go up in smoke. The smell of burning epoxy is truly horrible. And of course there is no hope of repair. Pay a few dollars more when you buy, from some other mfr.