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Most Helpful Customer Reviews
66 of 68 people found the following review helpful:
5.0 out of 5 stars
Great little coffeemaker,
By MLE956 (Texas) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Krups KM1000 10-Cup Stainless-Steel Coffeemaker (Kitchen)
Some have commented in their reviews that the coffeepot drips, that the pot itself is difficult to remove and replace into its alcove, or that the coffeemaker spontaneously turns on. I value the consumer reviews posted here and usually heed them, but I loved the look of this coffeemaker so much and could find no other brands to match the styling and features of the KM1000 that I decided to risk it and order. So far, I have experienced none of these problems, and have been very happy with my purchase. The Krups KM1000 is a great little coffeemaker that not only makes a great-tasting, piping hot cup of coffee but looks good while doing it. Programming is easy and the price is right. My only fault with Krups is that not even a sample pack of cone filters was included with the coffeemaker as a courtesy, so be prepared with size 4 cone filters if you want to start brewing out of the box.
56 of 58 people found the following review helpful:
4.0 out of 5 stars
Good News & "Challenges",
By But...after about 3 months, what looked like a calcium deposit began to form on the surface of the heating plate. No biggie. However, when it got bigger and bigger, closer examination revealed that the dark brown coating was coming off exposing the base metal underneath. The tech folks at Krups had never had any calls about it nor had the folks at California Electric which is one of the Krups factory authorized service centers. Fortunately, Macy's has a 180-day return policy so this afternoon it was returned. Bottom line: Because the KM-1000 makes superb coffee, is a joy to use, and looks good just sitting on the counter top (the water reservoir looks like a translucent, semi-circular fish tank), I only hope that the coating problem was an isolated incident. Although you never see the coating failure unless you remove the carafe, if you're a perfectionist like me... UPDATE: The replacement unit is vastly superior! Krups has totally redesigned the carafe. The pouring spout is much larger and now wedge-shaped making the dripping problem when pouring (I didn't mention that earlier) a thing of the past. Also, either the carafe lid and/or the filter holder has been redesigned such that I no longer have to tilt the carafe to return it to the heading pad. A call to Krups confirmed the redesign. With all new products, employees also test the unit and their comments are noted. However, it's only when customers call in with the same complaints/observations, that manufacturing changes are made. It looks like Krups actually listens to its customers. I would now give the unit a 5-Star rating.
38 of 43 people found the following review helpful:
1.0 out of 5 stars
It broke after five months,
By ictiologa "ictiologa" (Charleston, SC) - See all my reviews
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