Customer Reviews

LAPLINK GOLD HOST/REMOTE ( FG-LGD000-RT-US )

5 star:		(4)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I had used PCanywhere for a number of years, but find that product to be inferior in its connections. LapLink is very easy to install and use. Had absolutely no problems in transferring files or using remote control.

and have been using it for years with zero problems.

Remote control works fine, even over lousy 20K connections, and the "speedsync" feature makes it practical to transfer files in bulk over standard phone lines.

I routinely use it to make "service calls" without leaving my desk, and to perform periodic incremental backups of remote computers. The software's actually overkill for simple "same room" file transfers on Win 9x+ systems, but for a complete remote access package, this is hard to beat.

I have a Compaq Armada Pentium 1590DMT (150 mHz) laptop with 80 MB RAM, and my desktop is an AMD-K6-2 (350 mHz)with 64 MB RAM. Both machines have the Windows ME operating system. They link together with no problem at all using LapLink. I use the parallel ports for the link. I've never had a problem, and the application works exactly as advertised.

That's all you can ask of a product.

Joseph H. Pierre

When I bought this, I was told that this was the best and easiest to use. I am fairly computer knowledgeable and I had lots of trouble getting this product installed. After installation, I could not get it to connect my two computers through a simple serial cable connection. Documentation did not cover any of the trouble I experienced. The small "quick start" document was lacking the detail I needed to know to solve all the issues. I am not happy I bought this product.

Laplink was the first to offer travellers dos software to transfer files from laptop to desktop and make backup up disks that were clones of the main hard drive. In addition, the dos version had a batch file function which could be used to backup only selected files. It ran flawlessly. Laplink 2000 and now, Laplink Gold,unfortunately are not worthy successors to the dos version. My experience is with Win98 and Laplink 2000 and Gold seem to have problems with it. The clone folder function causes fatal errors. Attempts to get help from Laplink support have come to naught. They haven't even bothered to answer my last email.

The key value of this product is the ability to sync large or many files across machines. I travel a lot, so being able to synchronize my laptop files with my office and home workstation is the whole point of Laplink Gold. You can imagine, then, my horror at finding that this product does not work with my laptop: Dell Latitude CS 400XT. Plug in the USB cable, and the system hard resets! Very nasty.

Back in November 2000, the online support admitted that "other problems with laptops have been reported", and they would contact me with details of a patch as soon as one is available. I have heard nothing to date. Furthermore, their website makes no mention of laptops that do or don't work with this product. No mind for the customer. They just take your money, and fob you off.

When added to the USB cable price, the entire package costs around $200, but provides no value at all. To all prospective purchasers: BE CAREFUL (or be ready to demand your money back).

Not only did I get remote control on an XP box BEHIND A FIREWALL, I can access files remotely from Laplink's Surfup service. Service is the key word here, I don't know any other place offering network services when you buy their off-the-shelf product. Laplink runs an ILS server so I can connect to my Laplink PC from anywhere on the Internet, and they run a firewall service so I can get to my home PC - behind a firewall. It's as easy as checking a box and creating a login-entry.

AND they have a Surfup web service so i can access files VIA A WEB BROWSER from anywhere ! Beat THAT !

It's simple, it works, I love it.