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24 of 26 people found the following review helpful:
1.0 out of 5 stars
Serious design fault - otherwise great juicer, May 22, 2004
This review is from: L'Equip 306400 Visor Natural Processor/Juicer (Kitchen)
Unfortunately the L'Equip Visor has a serious design fault The juicer comes with an array of attachments, and it can use carrots, greens even apples and pineapples fine (despite some reviews stating otherwise - the reviewer obviously hadnt used the correct attachment!). However, I feel I must add that I HAVE had some significant problems with the juicer. And this results in much more than not juicing properly. There is a serious design fault of the plastic feeding chamber, that results in it cracking (at the point where the fruit feeds into the auger screw and along) if too much pressure is put on it. This pressure need not be more than a slice of carrot or two, or one or two nuts. I have had one replacement already, with only using the juicer for 2 months (the supplier admitted there is a design fault, as many others have also had this problem, and promtply sent out a replacement part). Is a great shame for an otherwise fantastic juicer with so much potential; however, for this reason alone, I recommend anyone who is considering a juicer, to look at alternative models.
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13 of 13 people found the following review helpful:
2.0 out of 5 stars
Pros and cons, July 2, 2004
By A Customer
This review is from: L'Equip 306400 Visor Natural Processor/Juicer (Kitchen)
My experience with the L'Equip Visor 509 which I have been using for approximately 6 months is mixed. It has an attractive appearance, with an attached cover, a compact footprint, and a 6 year guarantee. I have not used any other juicing processors so I can not compare quality of product however there are some design issues that need to be addressed. The unit comes with two catch bowls that mate nicely together underneath the juicer body, but the pulp frequently falls in the juice catch bowl, especially if it is soft. This could have been easily avoided if the juice nozzle had been slightly longer. I tried making the banana ice cream and it was quite good, however I found the noodle attachments useless. It is impossibly slow with only three openings, and the "noodles" entwine and stick together as they come out. I used flour, perhaps semolina would work better if you want those kinds of noodles, but don't buy this unit for the noodle or spaghetti nozzles or the nut butter nozzle which produces a rough, granular material, is very slow and the ground nuts do not get smoother when mixed with oil. The removable parts of the unit are easy to clean, however I've had a big problem with back leakage where the juicer body fits into the motor body. The juice dribbles onto and into the unit, gets behind the clamping ring attachment and associated parts and screws and is virtually impossible to clean, creating a very unhygienic situation with the residue drying inside and behind motor body parts. When I mentioned this to someone at the company they told me it could be dismantled and be cleaned. Gathering tools, fiddling with tiny Philips screws, pulling apart the mechanism, cleaning each piece and the unit case and then figuring the right way to put it all back together again, is just not practical each time you use the unit.
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11 of 11 people found the following review helpful:
2.0 out of 5 stars
great at first..., August 8, 2005
This review is from: L'Equip 306400 Visor Natural Processor/Juicer (Kitchen)
Have had the unit for 2 years.. things keep cracking.. had the screw cap crack and it took over 3 months to get L'Equip to rectify.. first they sent out another piece that didn't work and proceeded to argue with me and tell me that it was my fault the piece wasn't screwing in.. I spent over $20.00 shipping screw caps back and forth and had to deal with attitude from them as well. Finally got the screw cap that works with my juicer with no admittance of a mistake on their part... I JUST started juicing again and now the blank strainer cracked. I am NOT looking forward to dealing with customer service once again. Try another brand with a more reliable customer service.
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