Customer Reviews

L'Equip FilterPro Food Dehydrator

5 star:		(5)
4 star:		(1)
3 star:		(1)
2 star:		(0)
1 star:		(2)

 

 

Nice unit, smartly designed and easy to use. I'm primarily making beef jerky, and trying different recipes is a lot of fun. I got unit for Christmas and have made 5 batches of jerky. Loved doing it and the jerky was I have to admit is very good.

That last batch of jerky was where my problem started, about an hour before the jerky was finished the dehydrator started completely losing power. Fan would shut off, the LEDs went off, but a rap on the side would get it to run for a while. I had to do this a couple of times got that batch of jerky finished.

I called Kitchen Resources (the number on the enclosed warranty information) and told them what was happening. They told me they would send me a new base (it was all I needed the rest is trays, lid, etc., no moving parts). Well a few days later a whole new units shows up, I swapped out the base units, (I really fought the urge to take additional trays). Retaped the box, used the supplied prepaid UPS shipping label and sent it back.

Kitchen Resources could not have made this any easier. With a 12 year warranty that is truely honored. Kitchen Resources should be proud of themselves and their products!

This is a nice looking piece of equipment. The timer and temperature control are very convenient. I have not had a problem with clean up as I have not used anything that drips to the bottom.

The major complaint I have is that the very bottom tray is to close to a big central area at the bottom of the unit that only a small portion of the bottom tray has air flow - so the drying is very uneven on that tray AND every tray you add on top is cooler by a couple degrees.

I put an external thermometer (remote sensor) into each tray, and down down down went the temperature with each tray stacked up. I only used at most 4 trays, and even with 4, the bottom two will dry much much faster than the top 2. Requires therefore some careful watching.

If you dried something that dripped, it might gunk up the mechanism for dispersing the hot air at the bottom, but it is pretty well covered and might not be a problem.

On the whole, it does the job OK but not superbly.

Because of the good controls, and the fact that the temperatures are the same from run to run with the same settings, and the timer controls, I am happy. It does have the above drawbacks.

I received the L Equip FilterPro Food Dehydrator on July 3. The weekend of the 4th I started drying some apples. Everything ok. A few days later started drying $25.00 worth of apricots. About 11 hours after starting, the unit turned off and would not restart. Called the 800 warranty number and had to leave a message. No return call. Since I am about 20 miles from the importer in North Salt Lake, Utah (the unit is made in Korea)I called their 801 regular number. Was greeted by a "Good Morning, service department" individual. I explained the problem and asked if I could just bring the defective unit in and have it repaired. "we don't repair defective units" was the response. He was willing to send me a new unit! Only problem was he would not have any in for THREE TO FOUR WEEKS!

I replied that maybe I should return the defective unit to Amazon and order a competitive brand. He replied "That's probably a good idea"!

Buyer beware if you are concerned about timely warranty repairs.

Great product, bought it for a Christmas present for my wife and she loves it. She has only dried apples so far but plans to dry much more. Apples turned out great she has dried a bushel of apples and they were so good that we hardly have any left.

I LOVE this dehydrator! I have been wanting one for a long time and decided to spend more and get more. I made the right decision with this dehydrator. I have used it for jerky, fruits and drying some salt dough crafts so far. It has met my expectations and it was worth every penny!
I love the timer and auto turn off feature and I love that the air is filtered. I really like the shape of the trays too, there is more room to put more stuff in it.

We've been dehydrating foods and making beef jerky for years and decided it was time to upgrade. We've now used the LEquip FilterPro several times and are very happy with the use and results.

I bought this item for my dad last year for his birthday and he absolutely loves it! He enjoys experimenting with drying different foods like bananas and apples, but deer meat is his favorite and he tries adding a variety of spices to each tier. He's been bragging about it at the American Legion where he hangs out, and brings bags full of jerky to share with his friends. I love jerky and this item makes delicious jerky. This item is easy to clean, and not too large for storage.

Well, I haven't used it yet because it just got here and does not have all the trays promised by Amazon. Their description says it comes with 20 trays. The extra trays is what swayed me toward this model and manufacturer over the Nesco American Harvest. They also claim to have a 10 year warranty on this unit but the box I received says it has a 6 year warranty. Will Amazon honor the other 4 years? THIS IS JUST SO DISAPPOINTING. Amazon doesn't even have an avenue for complaining about such things. I feel that I cannot trust the seller (Amazon) any more since I based my decisions on what they told me about the products they are selling.

I was torn between getting the L'equip and the Excaliber. Since I'm a novice in the dehydrating realm, I wasn't sure which one suited me better. In the end, I went with the Excaliber because if the LED timer/temp setting, the long warranty, the good reviews, and the ability to purchase many more trays if I need them. I found a slight glitch in mine upon arrival and the company immediately sent me a replacement within a couple of days by UPS. Their customer service is top-notch. They even sent me some yogurt recipes by email when I wrote that I needed a good one. It works well. If you only use 4 trays you don't need to rotate. 6 or more and you do - but that doesn't bother me (as I like to check periodically on them anyway). I've made great jerky, fruit leathers, and apple chips that my family enjoys. When the fruit is drying my house smells like an orchard. I recommend this one.