Customer Reviews

LG CU575 Phone (AT&T)

5 star:		(7)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I just purchased this phone with a new contract and I'm glad I did. The features available on the Trax are great. Not to mention call quality is really good. I live where towers can be few and far between and haven't run into any problems yet. Everything is really easy to use as well. With a lot of other phones a software pack and usb adapter are needed just to use the MP3 function. With the trax all you do is drag and drop your MP3's the phone itself with the mini sd inserted in the phone. A pc operating on Windows will pick up your phone right away without any hassle of installing it. And with the unlimited media package from the provider you have tons of news, sports, and music videos right in your hands. And without some of the features being locked out, like some providers like to do, you can personalize your phone with ringtones from your music selection(with a little editing to shorten the length anything under a minute should do fine), and assign pictures or gifs for wallpaper. You can even make your own gifs with the phone by using the pictures you put on it.

The phone itself is almost the perfect size, and with just enough weight. With smaller phones the keys can be a pain to use, and one of my only complaints about this phone is that the keys are kind of hard to tell apart when not looking directly at them. A little practice may be needed to dial without looking down. My only other complaint is not being able to choose the folder you want to play from while using the MP3 player while the phone is closed.

I just bought this phone yesterday for use on AT&T service and it is terrific. I really like the design. The aluminum finish gives it a nice profesional looking design. It also has a very nice screen. I really like how you can start the music player wtihout opening phone and how you can take self-portrait photos using the screen. The phone is also nice and thin.
The phone looks very nice when you open it up. There is a large screen inside that is great for the numerous video features. However, one design complaint is definitely the keypad. I am a frequent texter, and the keys are really cramped together and totally flat so it is really hard to text quickly.
This phone has great features! It even supports the new cellular video service where you can watch streaming news and sports clips wherever you are. I have to admit that I was a little skeptical being that I do not live in a 3G area. However, clips only took about 10 seconds to load which is incredibly fast for edge. This phone is also great for music. There is a pretty funky scroll pad on the front, which acts as music controls when the phone is closed. This is better than that of the samsung sync, another at&t music phone, because you can feel it when you touch the pad because it is tactile, while with the sync the buttons are the same material as the phone itself.
Besides the keypad, I have a few minor complaints. I wish that lg would use a standard 3.5 mm or even 2.5 mm headset jack instead of their own special one. If you really want to listen to music on this as I do, you have to go out and spend money on additional headphones while normally you have a regular pair lying around anyway. Also, lg should have used a mini-usb jack to connect to your computer so that you could just use a cord that probably came with your digital camera or something like that.
All in all, the lg trax is a great phone. Nothing feature or performance wise is bad with this phone. There are simply a few design issues to clear up, most of which do not affect the performance of the phone. (except the keyboard) If you are looking for a new at&t phone with all the features and you do not want a razr like everyone else has, I would go with the lg trax.

I purchased this phone, from AT&T because it was sleek and professional looking. After bringing it home and playing with its features, I am quite pleased with my purchase. This LG has a far more logical interface than the Motorola Razr, and has a superior response time, as well. The music player on it is easy to operate, but no replacement by any means for a standalone MP3 player. The voice quality is exceptional, compared to the Razr. It's new to me but so far I am getting really good battery life. The brushed aluminum front gives it a unique and attractive exterior, the screen size is average, which I prefer as it prevents battery drain. The keypad size is nice, I can text without hitting surrounding buttons on accident. I recommend this phone, to anyone who needs a professional looking device, with fun extras, like internet, but doesn't need the functions of a PDA

I got this phone in Nov. of 2007. I upgraded through AT&T. Overall, I love the phone. I only have a few complaints.

I love how large and colorful the screen is. I love the mirror/screen on the front; it is a great way to check for gunk in your teeth if you just finished eating in a public place or it is nice when you have a cold and you wanna make sure your nose is all clear. I have never had a reception problem and I always have 4-5 bars. I also like that you can read your text w/o opening the phone. I has a lot of neat features, you just have to play with it to see what they all are. I also like that if you have a memory card and sync cable you can put your snapshots from your computer on the phone, then save them as wallpaper, ringer ids or just have the convience of having your pics on your phone to share with people.

One big prob I have with it is the volume when you are talking. If you have it up as loud as it can go you can still hardly hear the person and I often get complaints that my voice is low for them also. My solution to this is speakerphone. I can hear them and they can hear me.

I use the mp3 player... if you're gonna use it, get the sync cable and memory card on ebay or amazon. It's is a lot cheaper. I got the cable for 99 cents and AT&T wanted $39.99 and the card for $35 as opposed to $79.99. I got the 4 gig memory card (holds 1000 songs) I tried to sync 700 songs and for no logical reason only 435 went on the phone. It said error with no explanation.

One thing I don't like is that the songs that are on the phone are all mixed in with my ringtones in one folder so when I am looking for a ringtone I have to scroll through 400 songs. Also, the music library takes a long time to load up and it also takes a while to sync the music. I guess it is just not made to have many songs on it; it really slows the phone down with the 400 I have. It is still nice to have the option to put a few.
It is a good phone, but as for the music, well I just bought an ipod.

Unfortunately, I pretty much have to reiterate everything that the 2 previous bad reviews have said. I have had this phone for almost a year now (give or take a few weeks), and I am very disappointed with it. Initially, I didn't have too many complaints with it, but as time has gone on I have had more and more issues with it.

All of the small gripes that the others have mentioned hold true for me too, but the big and most important aspect is the laughable reception this phone gets. The antenna is a band across the bottom of the phone, where your mouth is when you hold the phone to talk, and I suspect that this is the reason for the poor reception. I never have reception beyond a few bars, and many times, my phone will lose reception entirely, causing Numerous calls to go straight to voice mail. Nothing is more frustrating than seeing you have new voice mails and no registered missed call.

I have also been having many calls dropped lately, no matter where I am. I can have fair reception when I make the call (because as I say, I never get full reception), but still get dropped. My theory for the poor reception is that the phone tries to switch to the 3G network, but then loses the poor signal that it has received, and falls into a state of limbo. If that were the case, the fault would be on ATT for their network coverage, but theres more. The phone has no way to specify which network to use (like the iPhone), you can't turn off the 3G which I find entirely unacceptable.

One more thing that other users didnt seem to note - the vibrating feature of this phone is also lackluster. You can't put it to just vibrate mode because you will consistently miss calls (assuming you got them in the first place!)

I can't in good conscious recommend this phone to anyone.

This is an outstanding phone. I got my first one from AT&T about a year ago and was extremely impressed with the intuitive interface, call quality, reception and features. I don't use my phone as my primary MP3 device, but the music player is easy to use and the drag-and-drop ability to transfer music (and photos) from a Windows PC is very nice compared to some of the cumbersome software that is required by some other phones.

I am pretty hard on my phones and the Trax held up great carrying it in my pocket with no case. In over a year I haven't had one single issue or problem with the phone. It pairs flawlessly with bluetooth devices, the 3G network is extremely fast, the screen is bright and crisp and the menus are easy to navigate.

The only very minor complaint is that I haven't found a way to sync my address book with my computer. Any of the aftermarket software I've found does not work with the CU575. It can be done manually using Outlook and .vsp files with the memory card, but that is pretty cumbersome. This isn't a huge deal, but it seems like this business oriented phone would have that capability.

So, I went to the AT&T store last week because I was eligible for an upgrade. I looked at the new RAZR V3xxx, the Sony Ericsson Walkman w580i, the latest similar offering from Samsung (I forget the model) and I was left unimpressed. The new RAZR looks like a nice solid phone, but it was very expensive even with the upgrade pricing. The Samsung looked like typical good Samsung quality but didn't jump out at me either way. I actually bought the Sony w580i and took it home. It felt like a toy and I was convinced that it wouldn't last very long in my pocket! It felt like a cheap toy. I returned it and started looking again. As it turned out, the LG Trax STILL looks like the best bang for the buck in the store.

After all that looking, I finally "upgraded" to the exact same phone I've been using for the last year! With the rebates, I got the CU575, car charger, case and a Samsung WEP410 bluetooth headset for a shade over a hundred bucks. That is the best deal on a great phone ANYWHERE. So, my old Trax was handed down to my son and I am using the new one.

If you want a very functional phone with admirable multimedia capabilities that will last forever, this is as far as you need to look.

I had this phone for 3-4 years and loved it...for "an older phone" it replaced the Moto Razr, I prefer the flip phones and could care less about the IPHONE or blackberries or whatever... I have been very pleased. This lg has survived several accidental drops and throws(slipping out of my hand onto the street while walking) for 3 years until it fell off my lap onto the street when getting out of my SUV, it broke in half, guess it was a further drop than used to...I was VERY upset and since I couldnt find it in the ATT stores or out of stock I decided to become a little more up to date and purchased a Samsung Impression which is OK and only having it about 6 months have had minor issues with. I miss this LG even more so now, the picture quality is better on the Samsung but...I liked the video, ease of use and simplified keys and being able to use as a mirror;) with the LG... considering I am not into all the extra stuff and dont really use my cell phone as much as most people do(maybe once a day, it that) I would definatly get this phone again. I did look on ebay but they are "as is" or it was very beat up so to sum it up, MY personal experience with this phone is a definate yes.

I have this phone for about two years now and the phone is one of the best, however the only complaint is that when the battery is low the phone start to make an awful noise that almost desperate you, well at least to me, however no phone is perfect and i have about 4 phone with this one and this is by far the best.

I got this phone around Christmas last year as part of my ATT upgrade. It had many of the features I was looking for- music capabilities, and a decent camera. It was difficult to get used to at first because it is rather long which seems to affect the volume because I often receive complaints that people cannot hear me speaking. It is also difficult to hear people talking, even with the volume all the way up I usually use the speakerphone feature if possible.

I can deal with the awkwardness of the phone and volume troubles. However, the reception is horrible! In my house and other places I frequently go my signal is significantly lower. With my previous two phones I had a full five bars of signal from any where in my house. Now I'm lucky if I get two. It often cuts off conversations. And lately I've had a horrible problem of the phone sending nearly every call straight to voicemail, even with 3 or 4 bars of service.

In short, I don't recommend this phone to anyone unless you don't mind getting cut off or being unable to place calls because of a lack of reception.

I purchased 2 new phones for my teenage son's and really enjoyed the new multimedia functionality but didn't want the hip hop gadgetry. I selected the LG CU575 and added the 4 gig memory stick. I can do everything there's can and look professional while conducting meetings and with my formal attire. No coverage problems or disconnects.

I live in the Houston Texas area.