124 of 137 people found the following review helpful
on April 3, 2013
This review is now updated, after having this unit for several months. The reliability story is still yet to be written. Unfortunately, that takes years.
New as of October 7, 2013:
Got another automatic update yesterday. I have not determined what changed. Anyway, since last review I played with the DLNA Receiver fuction. It was there all along, but I didn't understand it. Basically, you can "Play To" any DLNA device from any other. So I played some videos directly to the TV from my PC (MS Windows Media Player DLNA Library), my phone and my tablet. The TV just stops what it is doing and instantly starts rendering the requested material. Just make sure you have a robust connection directly between your media sever and the TV. You can even Play To from Youtube on your phone, or play a playlist. When the media is done, playng, the TV switches back to whatever it was doing beforehand.
News as of August 29, 2013:
- At the current price, $300 less than I paid, this unit has to be the deal of the century. Also see the 55 inch.
- Just TODAY, the firmware was updated (both the TV and the smart remote). AMAZON PRIME IS NOW SUPPORTED!!! Yay, yes it's your birthday. Now, an almost perfect TV is beyond belief. Amazon Prime is playing in HD, output through the optical cable to my a/v receiver and the sound is home theater quality.
Run, do not walk to get Amazon Prime: free shipping and thousands of free videos. Watching Dredd now.
Original review follows.
I don't think there is much point in discussing the well known obvious stuff. This is a top of the line 3D LED Smart TV. So you know what that means. And it is awesome. I can't compare with other brands, but I couldn't imagine better performance. This is the latest technology, stylishly packaged and with a dazzling array of features.
I originally ordered the 2012 version (47LM8600) by accident due to the lack of a clear description that it was not the latest model. That being said, even the 2012 item was stunning in every respect. I was awestruck for the two days that I owned it. But when I missed a couple of expected features, that was when I discovered that did not have the 2013 model.
In the interest of efficiency, I will defer to existing reviews of the 2012 version of this product (47LM8600), and briefly discuss the major differences found in the 2013 model (47LA7400).
Styling: The 2012 model was better IMHO. This model has a clever swivel mechanism (Edited: thanks to R. Neal), but I do not like the ribbed chrome border around the screen. However, it is stronger and easier to handle due to the more rigid frame.
Audio: There is a "subwoofer" of sorts. The 2012 speakers were not bad, but there was very little bass. In this 2013 model, you are reminded of the lower registers, due to a large, slim, rear firing speaker. I hope that in 2014, a subwoofer output is added, and the sound will be vastly improved. Of course, the full range of sound is provided when you are listening through and external a/v system. Update: The subwoofer sounds even better today, now that the speakers have been broken in a bit (adjusted to temperature and humidity of my home.) Perhaps it is really that I have adjusted to the sound without the extra bottom of an external subwoofer. The result is still more balanced and deeper than typical TV built-in speakers.
Remote: Redesigned for more comfort. Improved speech recognition, which is still listed as Beta. Gesture recognition - cool. You can draw "603" on the screen, and the TV will switch the cable box to that channel. Or you can speak "Turn to MSNBC". Amazing.
Skype Camera: Same as 2012. Just confirming that it also works with 2013 model. Awesome picture and audio quality.
HDD Access: Can be plugged into any of the 3 USB slots. Works a treat. I can play recorded HD content, pictures and music perfectly. Seamless access of files whether from external HDD, DLNA or network shares (SMB). The codecs and players on this TV rival the best I have on my fastest PC server, in their ability to render supported content. I can still support more formats on a PC of course (e.g. DVD ISOs, WMA). Update: I have noticed that more formats are supported from a USB HDD than DLNA. For example, over DLNA, a ".tp" file is not recognized (unless renamed .ts), but from a HDD, the .tp file is recognized and plays just fine.
USB: No longer specific designated ports. Any supported device can be plugged anywhere. User manual says even some hubs may work. (Updated: Wi-Fi is built in. No dongle needed on this model, even though the user guide shows a dongle - perhaps this varies by model, but I have confirmed that the 47LA7400 indeed has Wi-Fi built in.)
Video: What can I say. Stunning. There is multi-level set of adjustments for all aspects of the video. Use the defaults or manipulate to your heart's content. I'm not sure whether this is the same or different from 2012.
External Control: Definitely new for 2013 is the ability to control the TV using RS-232 (over USB). Complete specifications are available from the support site, as an appendix to an upgraded User Guide. IP control is not mentioned, but I would expect that it could be provided with a firmware update (as Sony did for the CX7000ES). Update: there is a tablet app for LG remote, so that implies IP controls are available.
Amazon apps: Not (yet) available. I was told that these are more likely to be added to 2013 models than 2012. Amazon Instant Video is needed, and a Kindle app would be gravy. My Amazon mp3's play just fine with DLNA.
That's it for now. Wish me luck. I am thinking about purchasing the extended warranty. I've seen the reviews with all the pros and cons of doing that. My one experience with customer support, via chat, was awesome. The Rep was helpful and well versed on all the details of the product.
169 of 204 people found the following review helpful
on September 10, 2013
I was in the market for 2 TV's with 3D and apps. One for the living room the other the bedroom. I'm a tech geek and I know what to look for. I also do a lot of homework by reading forums, reviews, etc on any type of electronic before I make a purchase. In a word, I'm picky. You need to be picky, after all, it's your money and these things are not cheap. After reading many reviews and forums, and going on prior experience with my older LG, I made the choice to buy the 55LA7400. Not only would I save a little money, but I would also get a nice TV with all the bells and whistles, or so I thought. I also made the choice to buy the 47" inch version of this TV for the bedroom as well. Both arrived quickly from Amazon. Packaging Great. Set up, fairly easy. TV -beautiful. Here is where the joy quickly faded.
Plugged the LG 55" TV in, powered on. Immediately noticed 2 red stuck pixels on the screen and some clouding in upper right and lower left sides of the TV. There was also a little clouding mid-screen. Very distracting to say the least. Once past setup, I noticed some banding on picture. Unacceptable! It became very obvious rather quickly that LG's quality control department failed with this TV. I had read about the lighting issues and uniformity issues on the forums, but it was pretty much hit or miss with some people. Not every TV is perfect because some flaws are considered "acceptable" from the manufacture. But this, this was ridiculously bad. I immediately scheduled a return with Amazon. Next, came the 47" inch set up. As soon as it powered on, the lower left corner of the TV had an estimated 100+ of black and white pixels going jagged and horizontal across the screen. Another failure of LG's quality control. The packaging was perfect, no damage. It certainly was not Amazon nor the shipper's fault. Again, another return.
Frustrated and thinking I just had bad luck, I went to BestBuy. Looked at the floor model. It appeared to have some clouding though minimal. I went ahead and made a purchase anyway of an unopened box 55LA7400. Got it home, set it up, powered on. Again, 4 red stuck pixels on the screen, and some pinkish hue to only the right side of the screen. Commence to banging my head on the wall in frustration. TV returned. Before returning, I did play around with the TV. Calibration is somewhat ok out of box. True Calibration not the easiest. Their calibration tool will make it easier but still feels a little off in colors. Picture was smooth, although I noticed some pixelation around the mouths of actors on TV. No matter what I did, I couldn't get rid of this. Colors tend to push to much yellow almost to the point of making some things appear greenish. Watched MasterChef and the eggs on the show, the yolks appeared nearly green not yellow. I tried many calibrations from CNET and AVS, none worked to correct issue. Apps are not as snappy to load as other TV's though the interface is nice and responsive. Remote is point and click which is a nice feature but will require a little patience for those not used to this sort of thing. The magic remote is small, and comfortable in hand. LG's app store is lacking in my opinion. Many of their apps will cost you $. This is not the case with Samsung which nearly all are free and there is no shortage in apps (see the last part of this review). The LG does have the Amazon App now. Lag is noticeable especially with gaming. Gaming is horrible on this model and not recommended with you play any FPS games. My husband couldn't stand it. Vizio did great in the gaming category and the Samsung surpassed both with gaming. Sound quality of the LG was great. This is the one thing I can give compliments to LG for. Impressive sound.
The LG processor lacks the power it needs especially when watching movies from VUDU in 3D. You will have constant buffering. LG also lacks enough memory in my opinion leading to even more issues with buffering. I contacted VUDU and they are saying it's a compatibility issue with the HDX 3D and this LG model. Normal 720p HD 3D through Vudu will play just fine with no buffering or minimal buffering. I have a 50mbps connection, so this was not the issue. If you get this TV, test a free demo of a 3D movie such as TRON or Tangled through VUDU in HDX and you see what I am talking about. Vizio could play these with no issues and the Samsung even better with ZERO buffering.
Bought a Vizio 60 M601D TV to save money and based on reviews, seemed to be a good TV although lacking in Apps. TV, nice, slim but not nearly as thin as most. Heavier for sure. Apps are widget based, not pleasing to the eye and Amazon Instant is a huge failure on the Vizio. 3D was great. Overall picture on par with LG, with a tad bit more graininess although not to noticeable. No power buttons on back. TV froze and locked up when accessing YouTube or Yahoo. Only solution was to unplug from wall because when it froze remote became unresponsive. TV returned. Vizio admitted they were aware of issue.
In the end I spent more, and got a Samsung 60" UN60F8000. My first Samsung ever, btw and I have been in total awe ever since. Perfect packaging, it felt like Christmas. Perfect screen, flawless stunning picture. So real it's unbelivable. No pixelation issues. Beautiful design, even prettier than LG and thinner! Extremely light weight too, yet solid. The stand is solid metal! The TV looks as if it is floating in mid air. One reviewer from CNET stated they felt Samsung was giving away the ultra 4K in this model. I have to agree. I have never seen anything so perfect in a TV. Apps are great, setup easy. Tons of content for families. Educational apps for kids. Fitness apps, you name it. Nearly all Apps are free. Pandora, Amazon, Hulu, Netflix, VUDU, YouTube, Crackle, Web Browser, tons of 3D content -the most I have seen on any TV. Interface simple, clean, beautiful. Fast and Snappy. No issues here. 3D awesome! Gaming, nearly no lag unlike the LG which was horrible! Upscaling and 2D-3D conversion is much better than LG. Out of box configuration excellent. Minor if any calibration needed. Picture just stunning. I am a very happy Lady now. My husband is happy that I'm happy...finally! I was so happy I got the 46" Samsung UN46F7100 and again, a PERFECT TV. Props to Samsung and their quality control. You can read more of my review on my purchase of the Samsung UN60F8000 here at Amazon dated Sept. 10, 2013.
Bottom line, if you are looking for a great 3D tv with the perfect balance of quality, picture, and apps. Go with the Samsung. Yes you will pay more, but you can actually see where your investment is. If you want to save a little money, the LG is a good choice if you can get past some of the issues and if you get lucky enough to get a good tv. As stated, my previous TV was an LG and I was quite happy with it for several years. I just personally feel quality control is severely lacking now with LG. Buying a TV shouldn't feel like you are playing the lottery to get a winner. It's your money, you deserve a good TV with out issues or having to go through 4+ TV's just get a good one!
19 of 22 people found the following review helpful
I've been using this TV for a week now and I have to say, it's stunning! I also own the 2012 version of this TV (LG Cinema Screen 47LM7600 47-Inch Cinema 3D 1080p 240Hz LED-LCD HDTV with Smart TV and Six Pairs of 3D Glasses) and was expecting minor improvements at best over that model. Not to mention I LOVE that TV so it was hard for me to imagine how much better it could get. So I was pleasantly surprised at the enhancements in this model - namely the quality of the picture, the sound, and the improvements to the smart aspects of the TV. While it's too soon to tell on lifespan, my 2012 LG TV has continued to perform well over time so I'm confident this TV will do the same.
Before you read the rest of the review it's important to note that while I did do a fair amount of research before buying my first LG TV I'm by no means a TV expert so this review comes from the perspective of someone who appreciates a high quality TV viewing experience, but doesn't understand every technical in and out. Consider me your slightly savvy average consumer. Warning, this review is a tad long since there are so many aspects of owning a TV. Accordingly, I organized my points into buckets so that hopefully it is easier to skip to the parts that interest you if necessary.
My TV came with white glove delivery standard so it made set up a breeze. Mine came through Ceva Logistics and they carried the TV up to my condo (a huge plus since I live in a 3rd floor walk up), removed it from the box, and set up the stand for me. They also turn the TV on while they are there allowing you to check for any damage before they leave. If you've ever been worried you're more at risk for receiving a damaged TV by ordering online this offers huge piece of mind. (Though I now have 3 LG TVs all from Amazon and have yet to receive one that was damaged or defective.)
As for the TV itself, there are just a few set up screens and then you are in business, though some individual apps also have their own short set up to validate your accounts (i.e. Facebook). You will also though likely want to calibrate the picture and sound before watching. I personally liked the results far better when I did this vs. when I used the TV with the preset settings. Even if you are a relative neophyte like I am, there are a lot of great resources online that can help you do this. Also, there is thankfully nothing you can do that can't be undone so if you create a setting you don't like it is easy enough to change it. I also found connecting it to wifi to be very easy. It found my network right away and accepted my password.
Once the TV was properly calibrated I was quite satisfied with the viewing quality I have with this TV. I thought the detail, vibrancy of the colors, and depth of the black with this TV were great when watching cable television, movies (DVD and Bluray), and playing video games on the PS3. I also paid close attention (closer than normal) when watching for flashlighting and bleeding. I noticed some flashlighting when the TV was first booting up, but nothing was detectable during actual viewing.
I also think the TruMotion 240Hz does a great job of managing motion blur and judder. It's on par with my 2012, though I had no complaints with that TV to begin with. At least from my experience it seems like you're always going to get a little bit of both with LED-LCD TVs but this TV seemed to handle both well, even when I was watching for both with a more scrutinizing eye than normal for the purpose of writing this review. It also handles both better than the LG Electronics 42LA6200 42-Inch Cinema 3D 1080p 120Hz LED-LCD HDTV with Smart TV and Four Pairs of 3D Glasses, though the differences were more subtle than I might have expected.
I also thought that the TV did a good job when viewing it from side angles. I did find that the contrast was a little less pronounced then, but still the viewing quality was pretty good. The option of energy saving features is also nice though I personally like a brighter TV experience so I generally opt not to use them. Also, from everything I've read and my own viewing experience this TV doesn't seem to have a matte screen. However, I've found that while I do see slight reflections from the can lights in my ceiling when the TV is off or on the start up screen, I don't notice any reflection when I'm actually watching it.
Typically I watch TV with a home theater system so I'm not reliant on the sound quality of the TV. However the built in 2.1 speakers work noticeably better than both the LG Cinema Screen 47LM7600 47-Inch Cinema 3D 1080p 240Hz LED-LCD HDTV with Smart TV and Six Pairs of 3D Glasses and LG Electronics 42LA6200 42-Inch Cinema 3D 1080p 120Hz LED-LCD HDTV with Smart TV and Four Pairs of 3D Glasses and I like that there are different settings for the sound. It definitely has a much fuller sound than these other 2 LG models. I found it sufficient for TV and web video viewing and most movie viewing. Though because I already own a home speaker system my preference will still be to use that, especially when watching movies with a lot of sound effects.
The only thing I haven't found is a solution for shows with laugh tracks in the background. Thankfully these are few and far between but when I watch them, the laugh track sometimes sounds a little louder than what I'm used to. I've been playing around with the various sound settings and I haven't found a solution so if anyone has it please leave it for me in the comments section of the review. I would very much appreciate that.
One of my favorite things about the TV, beyond the picture quality is how easy it is to access a range of content. I love being able easily use YouTube, Hulu Plus, Netflix, Pandora, Picasa, and Facebook. I think it is possible that I could drop my cable subscription and still be quite pleased with how much I'm able to use this TV. At least at the time of writing this review, Spotify and Amazon Instant Video are absent. However, Amazon Instant Video was recently added to my 2012 TV so it seems realistic it will be added here soon as well.
I also have been pleased with the experience of using these services within the TV. `On Now,' which is new in 2013 has become a huge favorite of mine. Basically it learns from your viewing habits and offers recommendations from live TV and video on-demand services that you can click to right off the Smart TV screen. So far it's recommended some programs I wouldn't have otherwise known were on and is a much more visual and engaging way to browse my cable channels than the cable guide interface.
Among the bunch the only interface I've found that I haven't liked is Facebook. (It's a very dumbed down version of the Facebook experience and I dislike that when I look at my wall it omits links and pictures from people's posts, which makes for an unsatisfying experience.) Everything else has been easy to use. I especially like that YouTube works with my phone (as long as you are using both on the same wifi network) so I can use my phone to control what plays on my TV, including finding videos. I've been especially pleased with the speed and quality. When I'm watching YouTube videos, for example, they load quickly and I don't have any problems with buffering. I do find with all these programs I spend much more time on my butt in front of the TV than I did pre-Smart TV. Thanks to the addition of a dual core processor, I also find that web browsing is faster than it is with my 2012 TV, though it is still slower than with my MacBook.
The Magic Remote comes standard with this TV. I was already sold on the Magic Remote technology based on the 2012 version. If you've ever used a Wii, it is incredibly intuitive to use and makes navigating complex menus and screens a breeze. I love that with this 2013 TV they've added the ability to use it to control my cable box and voice control. I didn't think I'd use the latter but it's actually been a great way to find cable channels quickly when I'm not sure what number they are. Saying `Find HGTV' is turning out to be pretty handy and I actually find the voice recognition to be more accurate than Siri on my iPhone, at least so far. (Though in fairness, all my commands/requests with this TV are pretty simple and often just a couple words.)
I love that like my 47LM7600, this TV offers LG's Cinema Screen design, which makes the TV virtually frameless. This was one of the things I LOVED about my 47LM7600 because it makes the TV fit in nicely in a well-decorated living room. It also gives this TV an edge over the LG Electronics 42LA6200 42-Inch Cinema 3D 1080p 120Hz LED-LCD HDTV with Smart TV and Four Pairs of 3D Glasses , which instead has a beveled edge so it is a little less sleek and modern looking, but nonetheless still looks pretty nice. The Cinema Screen does come with a higher price tag so I think you have to decide for yourself it if is worth the extra expense.
I will also say I was initially skeptical of the chrome bar on the bottom of the TV because I thought it might draw attention away from the TV picture itself, but it's much less bright and reflective than it looks in the pictures here. I find that it isn't distracting and actually looks thinner and less obtrusive than the similar bar on the bottom of my 47LM7600.
Overall, I love, love, love this TV. It reminds me a lot of how I felt when I went from an iPhone 4 to an iPhone 5. The 2012 version of this TV was already pretty great and I was quite satisfied and the new additions and enhancements take my viewing experience over the top. The only downside I can see is I spend noticeably more time in front of the TV!
8 of 8 people found the following review helpful
on December 23, 2013
The 60LA7400 is a super great TV. Easy to set-up. It connected to my WI-FI network in a flash. On the SmartTV functions on the 'inputs' selector, it shows all my PC's and I can easily play movies, display pictures, etc. on the TV. The resolution is excellent. I played an Amazon Instant movie in my cloud and the resolution was also excellent in great Hi-Def and it never skipped a beat streaming the movie and never buffered once. Very happy with this. The movie also was excellent doing the 2D to 3D conversion and added to the enjoyment of the movie. The 3NET real 3D shows and movies from DirecTV are awesome. Looks like some of the content actually floats out into the room. I HIGHLY rate and recommend this TV, even to video-files such as myself. The one thing to consider however, if you do not have a 3D audio/video receiver, you will not get real 3D to pass through if all connected through the receiver, BUT, if you connect your HDMI cable from your cable box or sat box directly to the TV, then run the optical or digital coax from the back of the cable or sat box to your optical or digital coax inputs on the back of your receiver, then you will get full real 3D from your TV and super great surround sound. Just something to consider. You do NOT hve to replace your older HDMI (non 3D) receiver if you connect the TV in this way. ENJOY !!!
20 of 24 people found the following review helpful
This is a fantastic TV.
It has three HDMI and one component input and we have it attached to:
Comcast HD box, which the tv identifies so that its own remote can control the cable box. This was by far the easiest pairing of a remote with any device I have ever experienced. The remote is more like a wireless mouse and less like a typical remote that has lots of buttons.
Wii on the component input.
Ethernet to our wired / wireless router since it is in very close proximity to the LG and you are not supposed to use the TV's wifi if your router is very close. One good thing about attaching the TV to the internet is that you can get firmware updates whenever needed.
NFC - tag on - works with Android OS.
It also has Intel WiDi or wireless display - I have a laptop at is supposed to have that feature, but I have not been able to get it to work.
Audio: it has an extra Bass speaker and it really adds an extra dimension to the experience.
Impression: If you can recall getting a HDTV for the first time and hooking it to a DVD player and being amazed, and then being even more amazed by the quality of detail when you played a blu-ray disc on a bluray player over an HDMI connection? Be prepared to be amazed again when you get this 2D / 3D HDTV set! It is a whole order of magnitude more impressive when watching any type of program, especially a blu-ray
The 2D to 3D conversion is pretty impressive, especially with the Xbox 360, according to my teenaged son. It comes with four pairs of non-powered 3D glasses.
Since it connects to the internet, you can get content directly instead of having to use a separate device (like a blu-ray or Xbox) for services like Netflix. You can also browse the web, but it is probably better to use it for videos or video-based content, including some games (that you have to pay for). If you have one of these TVs and a blu-ray (and the current Xbox 360) I don't see how getting one of the new Xbox models is really going to be essential.
This TV also can be set to know where you are and can help you choose content you like, based on what you have watched before.
Our other HDTV is a 47 inch Vizio with 4 HDMI, one Component and one RGB / computer input.
The set was delivered by Ceva and the box was not as big and did not seem as heavy as I expected. The packing material is Styrofoam, but they ship these things all over the world, and I don't think the packaging was excessive. I did not have them set it up, so my son and I did it and it was quite straightforward.
This TV is also very nice looking, even when not turned on. Because of the way our living room is set up, having a wide viewing angle is pretty important and this TV does not disappoint! Clear and sharp from every angle. We have noticed details in some HD movies that we could not even see on our older HDTV!
7 of 7 people found the following review helpful
on December 28, 2013
I have been using this TV now for 3 or 4 months now and decided to write a review
The picture quality of this TV is stunning and beautiful, although it took me some time to calibrate the TV to my liking( which I highly suggest) the TV started out super bright but once calibrated It outputs great blacks and the color reproduction is amazing. Better than most Samsungs that I compared it too.
There is no noticeable light bleed on the set that I received not unless I am about to turn off my PS3 and the entire scene is black with a yes or no in the middle of the screen.
I mainly use the TV to play games and movies on. I highly recommend the game mode on this TV to play games on it reduces the lag from 120 ms to just 30 ms I don't think I would have kept this TV if not for game mode. All the updates to the TV help a lot although most are simple software bug issues and interface improvements
The 3D on this TV is far better than I had imagined it would be I played The Hobbit, Life of Pi, and Prometheus, so far and aside from some fast motion blurring in 3D where as in 2D mode there is none.
Overall it is a huge improvement from my older 2009 Samsung 40 inch.
10 of 11 people found the following review helpful
on November 23, 2013
Great TV so far. Great picture, bad sound of course, and nice 3d. The only problem with this tv are the advertisements on the HOME page. If connected to the internet you can log onto your router and block these ports to rid yourself of the problem. If the advertisements weren't there this would be a 5.
26 of 33 people found the following review helpful
on September 28, 2013
FOR YOUR CONSIDERATION:
I had a customer picture uploaded as a proof of the black shadow malfunctioning.
This picture existed for a while. Now someone has pulled the strings to
permanently remove the photo. This seems like a big manipulation.
You can imagine who has an interest to do this.
Customers should be informed truthfully about product quality issues (by customers and
for customers). A product review makes no sense if a manipulation is possible by the manufacturer.
Final Update, 21. December 2013
All (3) repair attempts have failed. The repair man from the authorized service was also disappointed as he could not fix the TV after all the visits. He exchanged the front panel once, and twice the motherboard covering about a 2 month time frame. When he visited the last time, he had a long call with LG. They finally came to the conclusion that the malfunction is not due to the motherboard but the panel, which had been replaced initially. After a lot of calls and e-mails to LG (demanding to talk to a supervisor finally), LG eventually decided
to send me a new TV in exchange. This would have meant a few more weeks to wait.
Asking for some kind of reimbursement for all the lost time that I could not use my new TV properly,
not to mention days of wasted efforts on my side too, this request was immediately declined.
This is a 'service' that lets any customer run away from buying any LG device in the future. LG: Take Amazon as an example what customer service really means.
So I accepted to just get a new TV and send back mine, but after a couple of days I got a call back from LG that
they cannot exchange the TV. Their reason was the fact that I bought the TV online from Amazon, whatever this means for them.
The only way to proceed was to refund the original price after I sent back the TV. Well, I fully agreed with this offer as I have no trust anyway
in LG products anymore. To be fair, the ladies at the call center
were all polite (they have to), but this did not solve any technical issue.
Now I received my money back and have my old Samsung TV dusted off and connected to a Roku player.
I have to say this was the best decision since using a Roku player opens up much more smarter options than any so-called smart LG TV.
The LG TV was not smart at all, slow to connect to servers, limited with apps and options, and the 'magic' control is a big pain too. I had to constantly wake up this thing by shaking around. The Roku remote is great to use and so much better than the LG magic remote control. The magic control is a technology not well developed yet. When it worked, it did not fully replace the remotes of other decives, only some features of my set top box and TV worked. Also, it often lost the remote assignment (needs re-programming via the TV wizard again) or was completely unresponsive. I had to use the original remote controls then anyway including the DVD and amplifier it did not cover at all.
I learned my lesson from the bad LG experience.
1) No LG product anymore
2) Do a detailed research, do not rely on advertisement, and also carefully study the serious reviews with lower ratings.
Then either invest in other products or just safe your money since your 'older stuff' might do the job just fine. New technologies
do often not satisfy the expectations and are manufactured with lousy quality not comparable to older days. This is an experience not
only based on this LG TV, but a large set of items.
Update 3B, 14. November 2013
We had another visit from the authorized repair service today bringing in the long-awaited (brand new) circuit/mother board to eventually fix the TV.
To no avail! THE REPAIR FAILED AGAIN! I also had a chat with someone from the upper LG management today about how to go on. There is no resolution yet and I am once again on the waiting line for a few business days (!!!), though now the TV has been decided to be replaced after 3 failed repair attempts.
So far I have lost multiple hours e-mailing, chatting and having to provide proof myself (!!!!!!) how often I have had a service call and what
the service history was. I had to be at home for all service repairs loosing valuable time and money on this, which I estimate to
be in range of the costs of the TV at the first place. What in the world is going on with LG. We are in the 3rd month with a dysfunctional TV and waiting...
LG clearly said they will not reimburse me by any means for not having a fully functioning TV for this long and there is nothing they can do! Well, thanks to LG or should I abbreviate LB.
The lesson learned: Do not buy anything from LG.
To LG: Learn from Amazon, what it takes to satisfy customers, if a failure occurs. Errors may happen, are human or just based on technological flaws, it is however necessary to approach customers such they feel confident as to how the issue is remedied towards a full satisfaction instead of leaving customers fully upset. The latter is true with me. It is not ok to let the customers do the work for LG, e.g. to provide a full history of calls as a prerequisite to go on with the repair service (what does it matter anyway how often I called, it does make things only worse!) instead of providing simply the service to fix the device once and for all !$%^!
Update 3, 14. November 2013
Still waiting for repair, counting weeks...
Meanwhile complained 3x to LG service and was told upper management will take care.
Well, this did not happen at all. Is this supposed to be LG's customer service? Are they waiting until my warranty runs out?
Absolutely unacceptable customer 'service'.
Update 2, 8. November 2013
We have been on the waiting list for about 3 weeks to receive a new circuit board
to fix the 3D malfunctioning. We cannot believe that the new board that has been installed today does not work properly either. This time the remote control does not work.
The repair man re-installed the old board as a better alternative and left.
We are back on the waiting list for the next repair attempt. I have now complained several times to the LG customer service. This is very annoying.
The service I get is now that LG is asking me to sent in copies that proof how many service calls I had. Well, thanks for making me work...
Who in the world does think this review is not helpful? LG employees I guess.
Update 1 (September)
A local repair man came by. He said the failure is due to a defective panel (screen).
5 days later he came back to install a new panel. I thought the TV would work fine.
However today, I wanted to watch a 3D movie and noticed that 3D TV does not work anymore!!!
I had to call LG again and now I am up for the next replacement.
Wow! Live is not so good with LG, is it?
Our 47LA7400 is just 4.5 months old. Today a black shadow appeared close to the center of the TV.
It is about 7" wide and runs from the top to the bottom, appears darker at the bottom.
For a supposedly high-quality TV this is not satisfying.
One should expect a longer lifetime. Therefore I cannot give more than 1 star,
no matter what good features the TV may have. This must not happen. The TV is not running often.
It stands at a safe place, was never shocked in any way.
6 of 6 people found the following review helpful
on January 3, 2014
Chose this TV over the Panasonic VIERA TC-P60ZT60 60-Inch 600 Hz 1080p 3D Smart Plasma TV which is ranked more highly than this TV by Amazon customers unlike the Panasonic which requires the specialized battery powered glasses and can add significantly to the cost of the TV once everyone in the family is outfitted. This TV has cinema 3D which uses the same glasses you get at the movie theatre for a 3D movie. You can pick up a family pack on Amazon for $20 for 6 pairs compared to $30-$50 for the battery powered ones used by Panasonic and others.
Given some negative reviews, the first tests I ran were pixel tests to determine whether the screen had any imperfections. I discovered none.
The set up was easy in terms of mounting the TV on its stand. Once the antena was connected to the back of the TV it quickly discovered the channels available. It was easy to hook up the DVD and other peripherals. Noticed some imperfections in the default settings on the TV. Searching the internet I discovered I needed to use the Picture Wizard that helps calibrate the viewing settings for your particular watching environment.
Overall it was a great buying experience. Amazon, the delivery company, the set up. Would recommend strongly.
25 of 32 people found the following review helpful
on April 2, 2013
I'm absolutely in love with this tv set.
It has an extremely thin bezel which give more that at the cinema feeling.
Comes along with the magic remote which seems to work much more fluently than last years model. In addition to the remote, you can control the tv with the sound of your voice. Comes in handy when you cant find the remote that fell in between the cushion of your sofa.
Great picture. Love how natural the colors look( after personal calibration). Seems to work flawlessly with my Xbox and PS3. I am yet to see any motion blur while playing Modern Warfare 3 or NBA 2k13.
I'd highly recommend this tv to anyone who is looking to buy a quality set that provides a good at home cinematic feeling. If you can afford it id recommend buying this sets big brother LA8600. Which comes equipped with a built camera, that allows you to use skype and/or control the tv through finger gestures.