Top critical review
170 of 206 people found this helpful
BEAUTIFUL DESIGN... A LOT OF FLAWS. DISAPPOINTED. I bought a few TV's & have included those comparisons in this review.
on September 10, 2013
I was in the market for 2 TV's with 3D and apps. One for the living room the other the bedroom. I'm a tech geek and I know what to look for. I also do a lot of homework by reading forums, reviews, etc on any type of electronic before I make a purchase. In a word, I'm picky. You need to be picky, after all, it's your money and these things are not cheap. After reading many reviews and forums, and going on prior experience with my older LG, I made the choice to buy the 55LA7400. Not only would I save a little money, but I would also get a nice TV with all the bells and whistles, or so I thought. I also made the choice to buy the 47" inch version of this TV for the bedroom as well. Both arrived quickly from Amazon. Packaging Great. Set up, fairly easy. TV -beautiful. Here is where the joy quickly faded.
Plugged the LG 55" TV in, powered on. Immediately noticed 2 red stuck pixels on the screen and some clouding in upper right and lower left sides of the TV. There was also a little clouding mid-screen. Very distracting to say the least. Once past setup, I noticed some banding on picture. Unacceptable! It became very obvious rather quickly that LG's quality control department failed with this TV. I had read about the lighting issues and uniformity issues on the forums, but it was pretty much hit or miss with some people. Not every TV is perfect because some flaws are considered "acceptable" from the manufacture. But this, this was ridiculously bad. I immediately scheduled a return with Amazon. Next, came the 47" inch set up. As soon as it powered on, the lower left corner of the TV had an estimated 100+ of black and white pixels going jagged and horizontal across the screen. Another failure of LG's quality control. The packaging was perfect, no damage. It certainly was not Amazon nor the shipper's fault. Again, another return.
Frustrated and thinking I just had bad luck, I went to BestBuy. Looked at the floor model. It appeared to have some clouding though minimal. I went ahead and made a purchase anyway of an unopened box 55LA7400. Got it home, set it up, powered on. Again, 4 red stuck pixels on the screen, and some pinkish hue to only the right side of the screen. Commence to banging my head on the wall in frustration. TV returned. Before returning, I did play around with the TV. Calibration is somewhat ok out of box. True Calibration not the easiest. Their calibration tool will make it easier but still feels a little off in colors. Picture was smooth, although I noticed some pixelation around the mouths of actors on TV. No matter what I did, I couldn't get rid of this. Colors tend to push to much yellow almost to the point of making some things appear greenish. Watched MasterChef and the eggs on the show, the yolks appeared nearly green not yellow. I tried many calibrations from CNET and AVS, none worked to correct issue. Apps are not as snappy to load as other TV's though the interface is nice and responsive. Remote is point and click which is a nice feature but will require a little patience for those not used to this sort of thing. The magic remote is small, and comfortable in hand. LG's app store is lacking in my opinion. Many of their apps will cost you $. This is not the case with Samsung which nearly all are free and there is no shortage in apps (see the last part of this review). The LG does have the Amazon App now. Lag is noticeable especially with gaming. Gaming is horrible on this model and not recommended with you play any FPS games. My husband couldn't stand it. Vizio did great in the gaming category and the Samsung surpassed both with gaming. Sound quality of the LG was great. This is the one thing I can give compliments to LG for. Impressive sound.
The LG processor lacks the power it needs especially when watching movies from VUDU in 3D. You will have constant buffering. LG also lacks enough memory in my opinion leading to even more issues with buffering. I contacted VUDU and they are saying it's a compatibility issue with the HDX 3D and this LG model. Normal 720p HD 3D through Vudu will play just fine with no buffering or minimal buffering. I have a 50mbps connection, so this was not the issue. If you get this TV, test a free demo of a 3D movie such as TRON or Tangled through VUDU in HDX and you see what I am talking about. Vizio could play these with no issues and the Samsung even better with ZERO buffering.
Bought a Vizio 60 M601D TV to save money and based on reviews, seemed to be a good TV although lacking in Apps. TV, nice, slim but not nearly as thin as most. Heavier for sure. Apps are widget based, not pleasing to the eye and Amazon Instant is a huge failure on the Vizio. 3D was great. Overall picture on par with LG, with a tad bit more graininess although not to noticeable. No power buttons on back. TV froze and locked up when accessing YouTube or Yahoo. Only solution was to unplug from wall because when it froze remote became unresponsive. TV returned. Vizio admitted they were aware of issue.
In the end I spent more, and got a Samsung 60" UN60F8000. My first Samsung ever, btw and I have been in total awe ever since. Perfect packaging, it felt like Christmas. Perfect screen, flawless stunning picture. So real it's unbelivable. No pixelation issues. Beautiful design, even prettier than LG and thinner! Extremely light weight too, yet solid. The stand is solid metal! The TV looks as if it is floating in mid air. One reviewer from CNET stated they felt Samsung was giving away the ultra 4K in this model. I have to agree. I have never seen anything so perfect in a TV. Apps are great, setup easy. Tons of content for families. Educational apps for kids. Fitness apps, you name it. Nearly all Apps are free. Pandora, Amazon, Hulu, Netflix, VUDU, YouTube, Crackle, Web Browser, tons of 3D content -the most I have seen on any TV. Interface simple, clean, beautiful. Fast and Snappy. No issues here. 3D awesome! Gaming, nearly no lag unlike the LG which was horrible! Upscaling and 2D-3D conversion is much better than LG. Out of box configuration excellent. Minor if any calibration needed. Picture just stunning. I am a very happy Lady now. My husband is happy that I'm happy...finally! I was so happy I got the 46" Samsung UN46F7100 and again, a PERFECT TV. Props to Samsung and their quality control. You can read more of my review on my purchase of the Samsung UN60F8000 here at Amazon dated Sept. 10, 2013.
Bottom line, if you are looking for a great 3D tv with the perfect balance of quality, picture, and apps. Go with the Samsung. Yes you will pay more, but you can actually see where your investment is. If you want to save a little money, the LG is a good choice if you can get past some of the issues and if you get lucky enough to get a good tv. As stated, my previous TV was an LG and I was quite happy with it for several years. I just personally feel quality control is severely lacking now with LG. Buying a TV shouldn't feel like you are playing the lottery to get a winner. It's your money, you deserve a good TV with out issues or having to go through 4+ TV's just get a good one!