Customer Reviews

LG : LDS4821BB 24 Full Console Dishwasher with 4 Wash Cycles Black

5 star:		(0)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(3)

 

 

Bought 8-1-10. It never has washed a decent load. Always leaves food or drink residue on the items. Many times it leaves a white chalky residue on the items. Items that look clean going in look dirty or streaked coming out. I have used various brands of powder and gel detergent, and 2 brands of rinse aid (Jet Dry). I keep hoping I will find the perfect combination. I am done trying. I just called LG for service, who basically read me the manual on how to use the dishwasher. Then he said to use less detergent. How will using less get the dishes cleaner?? He didn't know. Then he said he would set up a service call, but comes back and says the service rep in our area is on jury duty so they have no one to help me, and gives me the name of an independent service guy. I call him and he said he won't look at it without a service order number from LG, which they did not give me. So now I have to call LG back.
Design flaws: the posts to hold the plates are too close together, so hardly any water can reach the plate fronts, and also thick stoneware plates are difficult to load. The bottom rack comes off track easily. It takes 2 HOURS, yes, 2 hours to run a regular load. 3 hrs. for power wash.
Pros: lots of space, quiet. That is why it gets 1 star.
This is the 4th dishwasher I have had in 29 years and none of the others ever had these problems.

F- Rating

If I could go lower I would. This is the worst dishwasher I can imagine. After less than 1 month of use the motor has failed and makes a grinding noise typical motor failure you'll read about on other boards. Nor does this product clean dishes well. I want my money back I do not want to deal with this. I will contact the US Consumer Protection agency to file a federal complaint to perhaps stop importing these engineering disasters.

This was the dishwasher that came with our house. It seemed to work alright, it was mediocre at actually cleaning. If any food dried on the plates, it wouldn't really clean it. We almost have to wash them by hand anyway. Worst part was that the motor/pump died on us, it wouldn't wash at all, just fill with water. So I ordered a replacement motor/pump unit and replaced it, it worked againg (at least the pump did, it still wasn't so good at washing dishes). Now, only 3 months later again the pump is going out, it makes an aweful noise now when running, and just sounds like a grinding type noise. Overall there seem to be reliability issues with the motor.

Dish "rinser" is a more accurate description. By far, the worst we've owned. Even with a light load, premium detergent, extra hot water, it doesn't clean at all. LG was worthless in helping resolve the problem. I expected a replacement or refund but they basically said "tough luck". I will never buy another LG product ever. This was a huge expense for us. Most of the time we wash the dishes by hand now......why bother with a "rinsing" machine. Please don't waste your money. If your old machine can be repaired, do that. How I wish we had. Also, we did have a serviceman come & check our water pressur, temp, connections,etc. He found no obvious problem, so I conclude the machine is poorly designed. LG = Lacking Generally