| Brand Name: | LG Electronics |
| Color Name: | Gloss Black |
| Item Display Height: | 3.1 inches |
| Brand Name: | LG Electronics |
| Color Name: | Gloss Black |
| Item Display Height: | 3.1 inches |
Product Details
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Most Helpful Customer Reviews
12 of 13 people found the following review helpful:
1.0 out of 5 stars
This reciever is pathetic,
By Skip (SC, USA) - See all my reviews
This review is from: LG RC797T 1080i Upconverting DVD Recorder VCR Combo with Tuner (Electronics)
In response to the other reviewer I wasn't lucky at all! I BOUGHT this receiver except with the tuner with hard earned cash on July 23, 2007 by the middle of October it had stopped playing DVD's completely although it would still record TV. I called LG at the end of October due to a busy schedule and asked if there was something they could do.First things first...DON'T EVER CALL LG! Their product service sucks to put it lightly. I was told, "let me take your number and we'll call you back." That was at 9:00pm at night. Uhh...what time do they think I want to be up chatting with them anyway??? They finally sent me a shipping label and told me to pay them $69 and they would fix it. Gee thanks...So kind of you LG! I searched on the net and there is a problem with this reciever reading bought DVD's. It's the number one complaint with this receiver. I urge anyone to look around before buying this receiver. This receiver should be on recall!!!! If it stops on you after 90 days they're going to charge you $69 to fix it! That's unreasonable to say the least for something that cost this much. Worst part is that mine stopped on me before the 90 days was up and they STILL charged me! From the email: "I apologize about the service charges on this matter. The request was plainly stated to our factory service division to waive the labor charge." After one year it's $69 + parts + freight! I'm not even sure I want to pay them the lousy $69 dollars to fix it considering it only worked right for about three months to begin with.
14 of 16 people found the following review helpful:
5.0 out of 5 stars
I Lucked Out!,
This review is from: LG RC797T 1080i Upconverting DVD Recorder VCR Combo with Tuner (Electronics)
I really don't know how to rate this item. I bid on it at a bowling league fundraiser. I bid $70 and was the high bidder. My grandson hooked it up to my AV equipment and showed me how to record from an old tape to a DVD. I immediately forgot how and had to read the instructions over several times. I am somewhat of an expert in that phase as of this moment. There are so many more functions to learn that I'll be busy for a long time.The finished discs are awsome, if you will pardon the oft quoted phrase. This unit will play everything on the market as far as I can see. My grandson is a true whiz with AV equipment. Lucky me. I have had this unit one week today and I am having the time of my life. The formal name of this unit is LG RC797T DVD Recorder/VHS Recorder. By the way, while recording from VHS to DVD, one can watch another program on TV at the same time. Neat. Everthing becomes enhanced with the finished discs. I am blessed.
8 of 9 people found the following review helpful:
1.0 out of 5 stars
AVOID AT ALL COSTS!,
By
This review is from: LG RC797T 1080i Upconverting DVD Recorder VCR Combo with Tuner (Electronics)
Another 'typo' on amazon's part... This model does have a tuner, for all the good it will do you! Bought mine when they were newer on the market, and paid $300.00 for it.It lasted about 6 months before I started experiencing problems with it reading DVD's! Also, some part on the faceplate trim began just separating from the assembly. I viewed about a couple VHS tapes through it, never even got the chance to learn the complicated instructions on doing any DVD recording... it's basically a piece of cheap, but 'expensive' junk! Wish I could have given it '0' stars... What's even worse, is that LG's warranty sucks as well! Labor 90 days, parts, 1 year. After contacting LG, they sent a shipping label to return it back to them for repair, but at an additional cost of $69.00 for the repair, since the labor warranty had expired. Considering I only got about 6 months use out of it, and it seemed to be falling apart just sitting in my stereo rack, I demanded either a new replacement unit, or after paying the $69.00 repair charge, a 'fresh' new warranty, as if was new after the $69.00 repair. They refused and returned it back to me unrepaired. LG only warranties their repairs for 30 days, and I wasn't about to put out $69.00 on top of the $300.00 that I already spent, on an obvious 'lemon', that wasn't right from the beginning! No doubt sometime after that 30 day repair warranty expired, and my one year parts warranty expired, I can only see this unit giving me problems again! And at that point, having $369.00 invested in it, and needing even more repairs! I got 5 years use out of my previous DVD unit! That was a Denon, and gave me great service. Compare that to about 6 months, out of an LG product, and I'll never trust them again! Most would not believe all the time it takes to install and wire this unit into a system, eliminating, a VHS player, with the main television tuner in it, and the previous DVD player. Then after the problems began, pull this out to send for repair, needing to rewire in a VHS player just to have a television tuner, and a cheap $40.00 'Wal-Mart special' DVD player to get everything working again, and just so one can watch basic television or a movie. These 'combo' units are 'junk'! A television tuner, a VHS player/recorder, and a DVD player/recorder all in one, and if one part goes bad, you might as well say it's all bad, as you loose 'everything' by pulling it out! After my experience with this LG product, I can honestly say that I will never buy another LG product again! Between a poorly manufactured product, and extremely 'rude' customer service, I have already walked away from an LG LCD computer monitor that was on sale, and went with another brand not on sale! If I were to ever consider a similar product, I would go with the Panasonic. At least they offer a 1 year, 'parts and labor' warranty. Do look at warranties offered! Got '3' years on that LCD computer monitor I purchased! So it wasn't on sale, but in the end well worth the extra money spent, over something with only a 1 year warranty, not to mention really bad customer service! If LG doesn't resolve this, check back for a video review, where this LG will be run over by a semi dump truck!
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