Customer Reviews

LG : WM2455HG 27 Front-Load XL Washer - Pearl Gray

5 star:		(0)
4 star:		(2)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

My wife and I bought this washer 3 months ago, along with its companion dryer the DLG5966g, for use in a new "kitchen laundry cubby" installation on a new ceramic tile floor. We had concerns about having a washer/dryer in our living area because of noise, but they have been totally unfounded. One room away from the living room and TV, we rarely even notice it working as it goes through its cycles. Our other concern was whether we would have problems with vibration and the washer wanting to "walk" during the extremely high speed spin cycle of these new front loaders. The first few loads put our minds to rest. Even at the highest spin speed the vibration is hardly noticeable. LG has done a great job engineering this unit. Note, however, that this washer needs to be on a solid floor (concrete or ceramic tile) to work properly. I wouldn't recommend installing it on a wood or laminate floor. We purchased the optional pedestals, which puts these at a great height for convenience and comfort. Built-in drawers, too. Very large capacity, and there are plenty of cycle choices and options, but not terribly complicated to operate. My wife says it does a much better job of cleaning the clothes than our old top loader, using much less water and HE detergent.

The only drawback so far is that a typical wash cycle takes about 90 minutes. If you're used to much less than that, and if it's a critical factor for you, consider another washer. We're not in that big of a hurry. It does have a "speed wash" cycle which can run a load through considerable faster if you find yourself in a hurry. My wife also uses the "extra rinse" option, which adds a few more minutes. Probably not necessary, but it's there if you want it.

The only reason that I didn't give this washer 5 stars is because we haven't owned it long enough to know if it will hold up well over the years. It's direct drive, which was one of the criteria that made me choose it over other models. I'm hoping that this will also add to the reliability. If it's continuing to work well in a few years then it definitely deserves a 5 star rating.

Have had this washer for a year. Generally the washer is easy to use for cleaning and the high efficiency features are nice, however, the design of the rubber gasket and the glass door are horrible. There are many folds of rubber that accumulate slime and grime. The recommendation to keep the washer dry and to let it dry by keeping the door open is simply ridiculous. Cleaning it sufficiently requires regular hands-on maintenance with towels or cloth and bleach. I cannot believe the standard operating procedure requires so much work. Avoid this machine.

This machine should be recalledl. It is so disgusting. I have had it for less than a year and it stinks! If you are willing to clean the machine after each load and leave the door open( if you don't have young kids, which I do) then this machine might work for you. As of yesterday I am now getting black slimy mold on my clothes. I have called the store I bought it from and LG they both have told me to clean it and run the tub clean cycle every couple weeks. I never thought this machine would be so much maintenance I am in the process of calling LG every day and writing letters until I get somewhere. I cant wait to get rid of it and buy a top loader again. Hope this helps somebody else.

I've had this washer and the LG DLE 5955G dryer for about 6 months now. I absolutely love both of them. This is my first front loading w/d set and I could not be happier.