Customer Reviews

LG Xenon GR500 Phone, Black (AT&T)

5 star:		(12)
4 star:		(2)
3 star:		(2)
2 star:		(4)
1 star:		(7)

 

 

I bought the Xenon to replace a Samsung Propel. I wanted a phone that would be easier to text with. The propel had a qwerty keyboard, but the keys were a bit small. The Xenon came along and grabbed my attention. Here are my thoughts on the LG Xenon.

Pros:
- The Xenon keyboard is easy to use, even for a guy like me with bigger fingers.
- The battery life is better than I expected (I don't text all day though so your mileage may vary).
- The touchscreen works fairly easy and seems to respond decent enough for me.
- The screen is large enough to use the Internet for quick information without scrolling constantly.
- The phone is designed well and sleek.
- The phone really is superior to most others for Text Messaging.

Cons:

- The phone has some minor quirks that I'd like to see fixed. Ex: Having to enter your password to clear the entire call log is annoying.
- Since it is a touchscreen, you will want to buy a screen protector. I suggest a rubber protective case with the screen protector.
- If you do not use a data plan you may find yourself accidentally getting online. The work around for this is creating invalid profiles...


Even with the cons listed, I couldn't drop the rating to 4 stars because the phone really is a good deal.
As always, I'd suggest visiting a retail store to try it out before purchasing to make sure it's comfortable for you.

I went into a store a few weeks ago just to look around and I saw a table with a few cell phones on it and decided to look into the pricing listed (this phone was listed as an upgrade for just $49.99). I wasn't really sure I qualified but it looked good enough for $50 that it would be a nice upgrade to my old LG Shine.

What an understatement. Ok, this phone is not as capable as an IPhone. So what? You can get it for less money, it has fairly easy controls to operate it, and texting is very easy with it. I could not be happier with it and highly recommend this phone to anyone who wants an easy to use phone/texting combo.

Easily store many numbers and names for snap dialing to necessary people. When you need to talk this thing makes it easy for you to do so. I could not be happier with it. Didn't I say that already.

Great phone. I cannot believe the list price. I find it to be perfect for my needs. I use it mainly as a business phone.

Look into this before you buy something a lot more expensive. If you can get a great phone AND save money, you then have nothing to lose but the price.

everything is soo nice i had a shine and my updrage was till next year but i couldn't wait that long for an upgrade
so i bought it here it was the cheapest place where i could find it with out been unlocked i wanted all the features to work
for info of this phone just google lg xenon video reviews and you can learn alot of things about it
i bought it on 9-11-09 and got it 9-15-09
its all black with a chromebase where it slides up its lighter then the LGshine and better then the LG VU
the only bad thing is that the battery dies fast its soo slim i think the lgshine battery is better then xenon
by night time i would have one bar of battery left so it last a day

All in all, it's a pretty good phone. Touch screen is above average, but not as good as some of the others on the market (the samsung version of this and the iPhone are the only two I've used that are better, everything else is equal or less), keyboard is great for texting, reception and sound quality are great. Battery life is outstanding until you make a phone call, anything more than 20 minutes will drain the battery pretty quickly. If you don't make any phone calls you shouldn't have to charge it for a week, with calls maybe once every 2 to 3 days. The worse thing is that on occassion if you slam the phone shut the screen will turn off and you have to turn it off and back on again. This doesn't happen often, but it does happen and is frustrating. Just don't slam it!

I was a little apprehensive to purchase this phone after reading some of the reviews, but I'm glad I purchased it! I never have issues with the screen not responding or with a low battery life like some other reviews say. It's very user friendly and the keyboard is great! I was worried about the spacing of the keys but it's not a problem. Definitely a good choice!

I was upgrading phone and got this, but returned really fast. If you need great touchscreen phone just get a Iphone-no question about it.
LG Xenon:
-looks ok but feels cheap (light plastic like a toy, I don't think it would survive few drops),
-a lot of static noise while on speaker,
-touchscreen works bad, I needed to hit some option 2-3 times before it worked (in Alarm and Ringtone section was really bad),
-keyboard is bad, easy to hit email and got connected to internet while texting,
-menu is boring,
-really bad quality pictures.
Maybe there is even more problems but I returned it and don't recommend it. I went with black/red LG CF360 (slider), which has similar menu, but is more sturdy yet slick looking. Overall I found out that LG phones are not the greatest, they really have to improve their menu and some options (f.e. when phone is off the alarm won't go in the morning like with my old Nokia, which is ridiculous, but there's no slick looking no touchscreen phones at AT&T right now).

After 5 weeks my LG will only intermittently auto rotate, meaning most of the time the keyboard is useless.

Since I chose this phone for texting ease, I find it fairly useless, and am getting a new one under warranty. Hopefully the next one works better.

I purchased this phone for my daughter as an upgrade for her old flip phone last sumemr. She only needed a basic phone with texting capability but liked the idea of the full QWERTY keyboard for texting, especially for college.

The 1st phone failed in less than 10 days, would lock up and screen wouldn't rotate when keyboard was opened. Amazon.com exchanged that one, so no problems with Amazon.com. Now after 6 months, phone number 2 has the same problem. LG wants me to send the phone to them for service. We all know that even though the phone has a 1 year warranty, they'll find some excuse for me to pay to fix it. Plus, it will take them a week or more just to get to that point.

I talked to an AT&T agent who said the Xenon has a recall notice. Nobody else seems to know anything about that, including LG customer service.

Also, the call reception is less than stellar. Don't know if this is a problem with the phone itself or the service.

My wife picked the Xenon for her upgrade a few months later. She does far less texting than the college girl, so far so good on that front. Her call reception on both ends is also less than optimum.

Right now I'm trying to figure out the least expensive way to get my daughter a replacement phone that will woork when she needs it.

I bought the LG view in January of 2009. I am not sure if I was cursed this entire year, but I managed to get 7 defective (I mean totally defective-could not have been caused by me. I put a case and a screen protector on the day I get any new phone. In addition, I make sure (because I do not carry a purse) that I get a holder that attached to my belt so its is kept in top conditon. The charging ports went out 4 times, using only the LG charger, and then the battery went out 5 or 6 times as well!

At&t offered my the blue version of the LG XEON, which I was very hesitant to get becuase I loved my LG VU. However, this has proved to be the best phone I have every had, I like it more than my Blackberry and my brother's I-phone, due to the fact I pay 1/3 for unlimited internet ($10) and unlimited text. I thought it didn't have Mobile TV, but there is! For only $10 bucks amonth too!

There are so many apps, a pull out keyboard, a GPS that you can speak to, and so much more!

5 STARS!

Yipeeeee! I'm so glad I waited until the black model was available. It looks beautiful.

And the phone works great. Lots of features, easy to use, it's fun and easy to text, speaker phone works well, not big and bulky. I love it!

I've had the phone for about 2 months and I haven't come across anything I don't like about it. It's been very dependable for me. I love the touch screen. I like this touch screen better than the iPhone screen because I don't have to use my finger pads on this phone. I can use my finger nails if I want and it's very fast and a light touch is all that's needed. The iPhone is awesome and in a class of it's own (in my opinion) but I have longer nails and it's hard for me to navigate on the iPhone. I have no problems on the Xenon.

Also, I love that I can get a data plan or not. Nothing is forced on me. That was another reason I steered away from the iPhone. I'm so cheap and to spend an extra $30 a month just for data and have no choice in the matter was something I couldn't justify.

So, I got the Xenon and I'm very happy!! I still drool when my sister is around and she's got her iPhone with her, but I really don't feel that bad. I love my Xenon!