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Most Helpful Customer Reviews
69 of 71 people found the following review helpful:
2.0 out of 5 stars
Trill Key Spring too short/ Flat Key lost screw & washer,
By
This review is from: LJ Hutchen Silver C Flute with Hardshell Case (Electronics)
Daughter has had the flute for 3 weeks and complains everyday about the sound. The spring for the trill keys are the problem, according to our local horn shop;but they will not even touch it. Now we will have to deal with the headache of trying to get it fixed on the warranty or returning it.
REVISION: Just got off the phone with Hyson Musical Instruments - They are apologetic about this flute and are sending a new one to switch with. They are surprised it happened but stand behind their sales & service. Was going to bump up the star rating but it doesn't change in the edit mode! (Amazon can we fix that) 2nd Revision: They sent me a new one and I sent the other one back. Just got off the phone again with Hyson Musical Instruments - They are very apologetic about this flute: They were calling to insure me that they received the flute and all charges were taken care of. They really want to make sure my daughter was happy with the sound and that if anything should arise to please contact them. They made this exchange as easy as possible and their follow up has been impeccable. STAR RATING ***** 5
33 of 33 people found the following review helpful:
5.0 out of 5 stars
A dream come true (LJ Hutchen Silver C Flute),
By
This review is from: LJ Hutchen Silver C Flute with Hardshell Case (Electronics)
I purchased from LJ Hutchen the C Silver Flute, to my greatest surprise it arrived the very next day I couldn't believe it, they deliver quite fast but most important, the flute is so beautiful, solid and sounds magnificent, I have been looking for a good instrument for sometime, and since flutes can be quite expensive I was thinking about buying a good used one. I read a lot before making a decision, getting a new inexpensive one was out of the question since it seemed, they all have the same problems like keys getting stuck or falling apart: loose keys. I highly recommend getting this brand, for few more dollars you get a brand new quality instrument which has a warranty of two years that is how certain they are about what they make. It comes ready to play, tuned. I am so happy with it and you will be too. I am truly thankful to them for making such gorgeous instruments and to the customers who take the time to give their opinion which at the end is the most valuable one. Customer service is excellent as well. They deserve 10 stars.
19 of 21 people found the following review helpful:
5.0 out of 5 stars
Great choice!,
By K. Cortes (Long Island, NY) - See all my reviews
This review is from: LJ Hutchen Silver C Flute with Hardshell Case (Electronics)
My daughter's private teacher recommended this flute for her and she loves it. Her teacher said it was a great deal and that it would be perfect for her. The price is great and we are very happy with this instument.
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