We've only had this machine for a week now, but I'm already in love. It makes the best espresso I have ever tasted... We are coffee snobs (roast our own beans even!) and this machine is perfection. It's quiet (so nice not to hear the thunk thunk of a pump!), easy to use, etc. We thought there was going to be more of a learning curve, but after pulling a few shots, we've got it down. The foam extension isn't the best, but we're getting some pretty good foam now a week later. This machine is perfect too for people who have limited counterspace. It looks SO sexy on the counter, is easier to clean than our pump machine, and takes up so little space.
I'm in love. :) (Don't tell my husband! ;))