The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships [Paperback]

Jeanne Segal (Author)

Book Description

Publication Date: July 1, 2008

Learn how to increase your emotional intelligence with five simple tools

It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication. Using the latest research and true-to-life examples, Dr. Jeanne Segal's step-by-step program shows you how to incorporate the five basic tools of emotional intelligence to enhance your relationships in the workplace, at home, and in all areas of your life.

You'll learn how to:

• “Read” other people
• Make powerful connections
• Defuse arguments and conflicts
• Repair wounded feelings
• Understand nonverbal cues
• Build stronger, more satisfying relationships

Packed with simple exercises, revealing self-quizzes, and proven calming techniques, this user-friendly guide can help you reach into the hearts and minds of others--sometimes without saying a word! Once you master the language of emotional intelligence, you'll be able to form mutually rewarding bonds that last a lifetime. Dr. Segal's method is a complete, hands-on approach to one of the most important life skills you will ever learn.

Editorial Reviews

About the Author

Jeanne Segal, Ph.D., is a psychologist, sociologist, popular speaker, internationally recognized author, and managing editor of the premier health and relationship website, www.Helpguide.org.

Jaelline Jaffe is a psychologist and trainer specializing in relationship issues.

Product Details

• Paperback: 240 pages
• Publisher: McGraw-Hill; 1 edition (July 1, 2008)
• Language: English
• ISBN-10: 0071544550
• ISBN-13: 978-0071544559
• Product Dimensions: 8.2 x 5.8 x 0.6 inches
• Shipping Weight: 9.9 ounces (View shipping rates and policies)
• Average Customer Review: 4.4 out of 5 stars  See all reviews (12 customer reviews)
• Amazon Best Sellers Rank: #149,710 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

31 of 31 people found the following review helpful:

5.0 out of 5 stars An eye-opener -Review by Dr. Morrie Kleinplatz, February 2, 2009

By 

Mr Jones (Windsor, Canada) - See all my reviews

This review is from: The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships (Paperback)

As a psychologist who has been practicing for over 35 years, I did not expect to find anything in this book that I did not already know. Much to my surprise and delight, I discovered that there are simple yet powerful techniques for changing the nature of the interaction patterns between oneself and others, and that most of these techniques were based on becoming more aware in ways that I had not considered before, either for myself or for my clients. Drs. Segal and Jaffe have made an important contribution to the literature on using emotional awareness to improve communication skills, and have done so from a unique and original perspective. This is must reading for therapists of all stripes, and for all those who have an interest in cultivating their interpersonal skills.

24 of 25 people found the following review helpful:

5.0 out of 5 stars Pleasant Surprise, November 10, 2008

By 

Amel R. Massa - See all my reviews

This review is from: The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships (Paperback)

I began reading this book as a favor to a friend. I ended up reading the book for myself and thanking my friend for the suggestion.

I am a Collaborative Attorney, a Mediator and a Litigator. I initially thought this book would give me tools to better understand my clients by looking for their patterns of emotional intelligence. I found myself, however, studying my own patterns. I quickly realized that by understanding my own patterns I will not only be better able to understand my clients, but I will be better able to understand myself in relationship to my clients. I see the possibility of an entirely new and expansive way of relating to and understanding my client's needs and interests.

I intend to keep this book close at hand to revisit Drs. Segal and Jaffe's simple but pointed and effective exercises on a regular basis. I highly recommend Drs. Segal and Jaffe's book to any professional who has an interest in understanding and relating to their clients' needs and interests in new and profound ways.

15 of 15 people found the following review helpful:

5.0 out of 5 stars Insight and Response to Relationship Challenges, September 3, 2008

By 

G. Weber (Berkeley, CA) - See all my reviews
(REAL NAME)   

This review is from: The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships (Paperback)

Dr. Segal's book offers an excellent, concrete introduction to understanding relationship challenges and effective responses to them. With the use of example situations to provide a base, she presents techniques to develop those responses. The book is very well organized and presented - I found that even with a quick first read I was able to gather considerable insight and guideposts for myself. The varied examples and the sensitivity to diverse personalities that might face similar challenges will make the book responsive to a wide variety of readers. While the book is likely to be of most help to those looking for solutions to their perceived struggles, the background and discussion should be generally useful in developing awareness and capabilities to ward off difficulties. However, in order to take full advantage of the background and tools presented in the book will require a focused time commitment.