Customer Reviews

FileMover

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I bought the Gigaware USB Transfer Cable at Radioshack, per their recommendation, to tranfer files from my old XP laptop to new Vista laptop. It comes with the FileMover software.
You might think, as I did, how hard is it transfer files--one of the most basic tasks in computing? Answer: Very hard with FileMover. In particular, I have had two huge problems. One which I have yet to solve is it periodically says "Can't connect to USB Connection," for no discernable reason. I have tried rebooting both machines, removing (safely!) the USB cable and reinserting, I even returned it to Radio Shack and got a new one thinking that was the problem--no, it is something else. And there is no help or explanation what the problem is or what the solution is.
The second problem I figured out after a few hours: It would continually crash while trying to tranfer files. Again, no explanation--it would just say it encountered an error and would shut down the program. Eventually, I figured out that one file buried in my laptop had a % character in the file name and this was causing the problem. So of course the best way to handle that is not to say something like "invalid file name" and skip it, or even say problem transfer a specific file, no FileMover chooses to just shut down without explanation.
In sum, avoid this product if you can.

I wasted money on this purchase, my primary reason was to obtain the usb link cable, I found out there are no drivers for XP. So I wound up buying the JetLan USB 2.0 transfer cable which works great.

The product only arrived to me after more than a month... And in wich form? The box was soaking wet and also was the content.

If the people at Amazon wants, I have pictures. The shipment was through Lanboxusa, so I can`t say who has the resposability of both, but the product arrived in unacceptable conditions.

Miguel Cervi

This is a great program if you need to move files from one computer to another. Easy to run and operate.