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Lasting Impressions: From Visiting to Belonging Paperback – December 8, 2008


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Product Details

  • Paperback: 144 pages
  • Publisher: Group Publishing (December 8, 2008)
  • Language: English
  • ISBN-10: 076443747X
  • ISBN-13: 978-0764437472
  • Product Dimensions: 8.9 x 6 x 0.4 inches
  • Shipping Weight: 8 ounces
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #818,928 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Mark Waltz is the author of First Impresssions: Creating WOW Experiences in Your Church, Lasting Impressions: From Visiting to Belonging, and How to Wow Your Church Guests: 101 Ways to Make a Meaningful First Impression. Since 2000, he has served on the Senior Management Team as the Pastor of Connections at Granger Community Church in Granger, IN, caring for guest services, small groups, retreats, connection events, counseling, pastoral care, retail services, and spiritual growth resources. His experience in retail and employment/recruitment management increases his expertise on how award-winning organizations treat their customers. He and his wife, Laura are enjoying life with their daughter, Olivia. --This text refers to an alternate Paperback edition.

More About the Author

Mark Waltz is a unifying force at Granger Community Church where as pastor of connections, he oversees adult relational connections, including groups, guest services and volunteer strategies. Mark's book, First Impressions: Creating Wow Experiences in Your Church, addresses the issues of guest attendance growth and volunteer development, offering strategies for making high-impact first impressions. His new book, Lasting Impressions, picks up where First Impressions leaves off. How do you help visitors to your church find a place of genuine belonging?

Mark's ministry expertise is complemented by his marketplace experience, which includes retail management, employment training and recruitment. These combined experiences make Mark a sought-after trainer and consultant for churches desiring to improve their serve to their guests. Mark has occasionally tailored his presentations to address guest relations in the private sector where relationships are the bottom-line to success.

His priorities before pastoring, writing or training are his wife of 27 years, Laura and their daughter, Olivia. A trip to the mall, a night at the movies, or a week at the beach are a few of the favorite pastimes Mark enjoys with them.

Customer Reviews

4.3 out of 5 stars
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See all 10 customer reviews
His writing is both practical and insightful.
Mark Batterson
This book covers everything from small groups, to weekend programming, to volunteer strategies, to web sites and more.
Kem Meyer
The book is definitely worth reading and is likely to make a lasting impression of its own.
Laurence T. Baxter

Most Helpful Customer Reviews

13 of 14 people found the following review helpful By D. Gallagher on January 20, 2009
Format: Paperback Verified Purchase
Mark has done a great job of turning the tables on those of us that serve within the church and helping us to be mindful on how we are approaching those that are visiting our churches and meeting them right where they are at.

"These people don't want to be assimilated. Initially they may not care about our membership covenants, our small groups, or our Sunday school classes. What they do care about is whether we can help them address the issues right in front of them - the stuff that's affecting their quality of life, their sense of purpose and fulfillment"

It's about the relationships and allowing Christ to work in their lives.

I would highly recommend this book for anyone that desires to help those that cross our path's every Sunday morning so that we can meet them right where they are at!
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13 of 15 people found the following review helpful By Kem Meyer on December 15, 2008
Format: Paperback
The book reads like a conversation with Mark. I love that. I felt like I was sitting in the room next to him with a cup of coffee while he transparently shared things he's seen work and bomb in church efforts to connect people. Connections. It's so loaded. It affects everything.

"At Granger there are people serving on our traffic teams who are still fighting overwhelming addictions. There are women in Bible studies who don't know how to love their kids in a healthy manner. There are men in technical arts who aren't convinced Jesus is who he claims to be. Every weekend people who are cheating on their spouse, their taxes or their sales reports return to a service to hear how much they matter to God. They are where they are. We must meet them there."

There is no perfect answer or one plug and play solution for a church to address this reality. But there are great insights that apply to all of us, if we're open to keep watching and learning. To pull, not push. To create space, not invade space.

"We can easily make our approach--our programs, services, classes and groups--more important than the people we want to help. When we do, people feel disrespected, insulted and parented. We are not responsible for people but to them. Being responsible TO our people is quite different. And incredibly freeing."

This book covers everything from small groups, to weekend programming, to volunteer strategies, to web sites and more. I especially appreciated how each chapter ended with questions for my own personal reflection and action steps; for me as an individual and for my team.

This is great stuff.
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7 of 7 people found the following review helpful By Mark Batterson on December 10, 2008
Format: Paperback
Few people have as good a grip on the inner-workings of church as Mark Waltz. His writing is both practical and insightful.

One of my fears as a leader is becoming a closed-system. I try to remain an open-system by reading books that help me evaluate the things its easy to lose perspective on. This book is a priceless evaluation of the process of belonging to a church.
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2 of 2 people found the following review helpful By William D. Curnutt TOP 1000 REVIEWERVINE VOICE on December 6, 2012
Format: Paperback Verified Purchase
We have been taking a hard look at our Assimilation Pathway here at our church. As part of that I picked up several books that were recommended to me. That is how I came across Mark Waltz book, another pastor from another church recommended it.

I think that the subtitle of this book, "From Visiting to Belonging" says it all. When you have visitor's to your church how do you help them go from being a visitor to being someone who feels as though they belong. How do you help them feel loved, cared for, wanted, etc. How can they feel as though they belong to your family.

Waltz takes you through the simple process of re-thinking how your church appears to a visitor. What language do you use and will a visitor understand that language? What programs do you offer and are they relevant and meeting felt needs or not? Worse yet do you have maybe to many programs and you are overwhelming people with too many choices and so the choice they make is, "No Thanks."

I think that Mark made a great contribution to we pastors who need to get a little bit of perspective that sales people have that we don't have. I'm not saying and either is he that we need to be 'salesmen,' but we need to have that mindset of asking, how inviting is our church? How does our landscape look? How does our bulletin look? Are we hitting the mark with meeting felt needs or just throwing together more and more and more and finding out that people are so overwhelmed that they shut down.

Thanks Mark for giving us some good material to help us wrestle with how to help visitors.
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1 of 1 people found the following review helpful By Daniel Johnson on April 2, 2013
Format: Paperback Verified Purchase
This is a very good book but it was not what I thought I was getting. This book is truly on moving people from visitor status to membership. And the ideas are right on. I bought it for my welcome team. It is not the book for them. Mark Waltz has other books for welcoming people. I do recommend the book and the ideas are spot on.
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