Customer Reviews

Lathem PayClock EZ Time & Attendance System, Black

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(3)

 

 

I am the IT manager for our company and have installed and configured all aspects of our network and computers.

Even experienced as I am, I simply could not get the software to communicate with the hardware. Finally after wasting a good part of my day, I finally got it figured out.

Even though the manual says to install the software on a server, our windows server 2003 system would not install the software, so I ended up having to install it on my personal system, which caused all kinds of errors and left my computer bogged down at times.

It randomly loses connection to the server (which is on my system), and is quite buggy to use.

If you are in the market for a payclock system, this isn't the one for you. This also applies to all the Lathem payclock systems as they all use the same software.

I was hoping this was EZ but it turned out to be impossible. I am our companies computer systems manager and I've loaded hundreds of software/hardware packages. I cannot get the terminal to respond to the software and I've tried all the faq's from the companies website on two different computer. I tried to register online, and that faulted out, and forced me into a snail mail registation. You have to download the help files (they are not on the CD) and they failed to load when I search a topic. Based on some of the software out there, I'd rate this one as low as it gets. Even if it ever does work, I wouldn't pay more the $250 for a credit card swipper and $20 software package

Out of the box, the software did not work. After wasting many hours, I called support, and had to download new software as the software on the CD would not work.

After using the software for most of the year, it finally quit working completely, losing all the time clock it had stored. The database connection was "lost" and could not be recovered.

It is very, very amateurish software. You even have to manually change the time period each payroll. No event logging.

I've worked in I.T. for 26 years, and have written many programs and installed hundreds of other software programs. This software is as bad as some of the worst DOS programs from back in the 80's. Simply disgraceful coding by some hack programmers.

I purchased this product after the one we were using died after 8 years. The customer support is excellent and walked us through the setup process with no problems. The setup does require one to go into parts of the programing that is not very intuitive nor easy to find but the live person at the technical support department made it happen.

This took a little setup, but works great for tracking time and integrates flawlessly into quickbooks.