Customer Reviews

Lawn Boy 6.5 HP Walk Power Mower 10272

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(2)
1 star:		(3)

 

 

I wanted a simple lawn boy mower, with none of the bells and whistles (i.e. self propelled, electric start, etc.) that inevitably end up breaking. As well, Lawn Boy has always been known for its quality....which this product lacks. First, I was completely amazed that this model has NO throttle control cable at all. Who designs a mower with no throttle control???!!!! (some whiz kid who never actually mowed a lawn). Second, although the staggered wheel design works in theory, it creates many problems when applied in the real world (i.e. the mower constantly get's hung up in minor depressessions, because there is no wheel in the front right corner, which causes the mower to bottom out). "Easy to start"....what a joke. The injector system on these things doesn't even come close to injecting fuel into the carburator. Rather, its just a worthless button (I still have to pull the cord 3 times before it will start). Finally, I purchased the bagging system that is just as much a pain as the rest of the mower. The diagram for installing the thing is confusing and worthless. The real problem occurs when the bag fills up. once full, the chute that feeds the grass from the deck to the bag clogs, forcing the user to shove their arm down the chute to remove the grass. Oh, and back to the throttle control. Sure, the mower mulches wonderfully when the grass is only 3.5 inches high and completely dry. Otherwise, the mower constantly gets bogged down, yearning for more power, which one can't provide. When you finally do buy the mower, the bagger, and a throttle control cable, you would have been better off purchasing an entirely differnt mower (I would recommend the Cub Cadet with the caster wheels). This is not the same Lawn Boy mower from 20 years ago. The quality and design are both poor, and consequently would not recommend that anyone purchase this product, or any other Lawn Boy product for that matter.

First of all, this is a very poor machine.

I have a lot of steep hills on my property and was forced to purchase this item for the two-cycle engine.

Toro/Lawn-Boy brags about the 14 gauge deck: all this means is it is a cheap deck that will not hold up over time. Please note that they use a plastic housing underneath the deck... This is a cheap, poorly designed product!

Lawn-Boy/Toro brags about the staggard/off-set wheel design: all this means is that you will not be able to cut close to any thing, that it will dig into your lawn and the spinning blade will be damaged. (Keep in mind that they use a plastic housing in this area and they do not offer parts for this, I had to purchase a used deck when the blade destroyed the plastic housing.)

Toro/Lawn-Boy brags about repeat customer loyalty: I will not be a repeat buyer.

This machine does not mow, mulch, or do much of anything else for that matter. After replacing the cheap blades made by Toro/Lawn-Boy three times in one season, I had a custom blade made for it.

I also contacted Toro/Lawn-Boy to find out if they made a standard deck that would fit the engine. It took two calls, three letters to Toro, and a complaint letter to the BBB, before they would answer my question... based on this, customer service is very poor. All I needed was a yes or no, after all that I found out that No they do not make a standard deck which would work with the engine... Again Customer Service/Support is very poor.

Do not buy this machine! Do not buy this machine! Do not buy this machine!

First of all, I agree with Mr. Barlett and his review of this very poor machine.

First of all, I agree with Mr. Barlett and his review of this very poor machine. I have a lot of steep hills on my property and was forced to purchase this item for the two-cycle engine.

Toro/Lawn-Boy brags about the 14 gauge deck: all this means is it is a cheap deck that will not hold up over time. Please note that they use a plastic housing underneath the deck... This is a cheap, poorly designed product!

Lawn-Boy/Toro brags about the staggard/off-set wheel design: all this means is that you will not be able to cut close to any thing, that it will dig into your lawn and the spinning blade will be damaged.

Toro/Lawn-Boy brags about repeat customer loyalty: I will not be a repeat buyer.

This machine does not mow, mulch, or do much of anything else for that matter. After replacing the cheap blades made by Toro/Lawn-Boy three times in one season, I had a custom blade made for it.

I also contacted Toro/Lawn-Boy to find out if they made a standard deck that would fit the engine. It took two calls, three letters to Toro, and a complaint letter to the BBB, before they would answer my question... based on this, customer service is very poor. All I needed was a yes or no, after all that I found out that No they do not make a standard deck which would work with the engine... Again Customer Service/Support is very poor.

Do not buy this machine! Do not buy this machine! Do not buy this machine!

Not long after my previous rant, I had the displeasure of having one of the wheels on my mower all but disintegrate, literally. The plastic center of the wheel broke entirely away from the bolt. This wasn't brought on by a loose bolt, excessive force, or any other bizarre act of god. Rather, it was through normal wear and tear (keep in mind I only used the mower 6 times before this happened). Upon calling Lawn Boy/Toro, I was basically told in so many words that they wouldn't send me a replacement wheel, and that it was my loss. Needless to say, I went to Wal Mart and purchased a steel wheel for $5.97, which was consequently of a better quality than the wheel that actually came with the mower in the first place! Also, while on the topic of wheels, for those of you who know a thing about mower wheels, the small hole in the middle of the tread of a mower wheel is for adding lubrication to the moving parts via means of a small oil can. Well, after taking the wheel off the mower, I quickly noticed that the standard rim on a lawn boy wheel is a 1/4" inch solid piece of plastic that is entirely separate from the actual tread. Thus, it is IMPOSSIBLE to actually put oil on the moving parts. Rather, the oil just lays inside the tread. This mower is junk, the customer service is poor, and I'll never purchase another Lawn Boy in my life, period, or any other product of the Toro family. Finally, to add to the other individuals who wrote responses, this mower is HEAVY. Between the 14 gauge deck, and the 6.5 hp engine, it's is virtually impossible to use on a steep bank without cutting off a foot. Oh, and one other thing. This mower really doesn't leave your lawn looking spectacular. It really only gives you an average cut. In fact, the only product I despise more than a Lawn Boy is a Craftsman. However, my neighbor gets a much better cut from his Craftsman than I do from my Lawn Boy. barlett@usachoice.net

It's not evident in the description, but this mower is not a self-propelled mower. I had no idea that mowers were still produced that sent no power to the wheels. We had a self-propelled mower 20 years ago. Crazy that it is not a standard feature. Beyond that, the mower is nice. I guess you get what you pay for. Now I know why the model was so cheap compared to the other Lawn Boy models. Also, there are no speed controls or any significant features to this mower. It's the definition of simple. Basically it's either on or off - and that's it. No choke or acceleration or adjustments. That could be good or bad, depending on your preferences. If you're looking for a mower that is a snap to setup and has no frills - and you want a bit more exercise from the pushing - this is the model for you. Otherwise, steer clear.

The mower came ready to go... I added the supplied oil, filled the gas tank and pulled three times.

I find this to be a good simple mower with a strong engine, only complaints would be (1) a cutting blade that needs a better edge and (2) the stupid plastic deck gaurd can cause clogging when discharging wet grass out the side.

I own the Lawn-Boy model# 10363. The difference being my mower is self propelled. The mower was shipped UPS to my door step in perfect condition. I unfolded the handle, and added the included oil, and I was ready to cut some grass.

Someone mentioned in their review they bought this mower because it's a 2 stroke motor? It's powered by a 4 stroke Tecumseh engine. I have owned the mower 2 years. I never changed the oil, serviced the spark plug, or even cleaned /replaced the air filter, and it starts on the first pull, and runs like clockwork. The only servicing I have performed is sharpening of the blade. During season I mow my dense Floratam lawn on every third day, and once a week in the winter. My mower doesnt get a break. It is in service 12 months a year. I have had zero issues with my Lawn-Boy mower.