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Lead Generation for the Complex Sale: Boost the Quality and Quantity of Leads to Increase Your ROI
 
 
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Lead Generation for the Complex Sale: Boost the Quality and Quantity of Leads to Increase Your ROI [Hardcover]

Brian Carroll (Author)
4.2 out of 5 stars  See all reviews (35 customer reviews)

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Book Description

May 17, 2006

Lead Generation for the Complex Sale arms you with a sophisticated multimodal approach to generating highly profitable leads. Brian Carroll, CEO of InTouch Incorporated and expert in lead generation solutions, reveals key strategies that you can implement immediately to win new customers, accelerate growth, and improve your sales performance.

You'll start by defining your ideal leads and targeting your ideal customer. Then, you'll construct your lead generation plan, a crucial step to staying ahead of your competition long-term. To help you put your plan into action, Carroll guides you step by step to:

  • Align sales and marketing efforts to optimize the number of leads
  • Use multiple lead generation vehicles, including e-mail, referrals, public relations, speaking events, webinars, and more
  • Create value for the prospective customer throughout the buying process
  • Manage a large group of leads without feeling overwhelmed
  • Identify and prioritize your best prospects
  • Increase the percentage of leads who become profitable customers
  • Avoid lulls in the sales cycle

With Lead Generation for the Complex Sale you'll learn how to target prospects early in the buying process and make the most efficient use of sales productivity and marketing resources.


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Lead Generation for the Complex Sale: Boost the Quality and Quantity of Leads to Increase Your ROI + eMarketing Strategies for the Complex Sale + Maximizing Lead Generation: The Complete Guide for B2B Marketers (Que Biz-Tech)
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Editorial Reviews

From the Inside Flap

With the complex sale emerging as the norm in today’s business-to-business environment, it’s more challenging than ever to keep a consistent stream of qualified leads in your sales pipeline. You’ve probably lost critical hours by relying on outdated methods or spinning your wheels looking for new tactics to push the sales needle forward.

Lead Generation for the Complex Sale arms you with a sophisticated multimodal approach to generating highly profitable leads. Brian Carroll, CEO of InTouch Incorporated and expert in lead generation solutions, reveals key strategies that you can implement immediately to win new customers, accelerate growth, and improve your sales performance.

You'll start by defining your ideal leads and targeting your ideal customer. Then, you'll construct your lead generation plan, a crucial step to staying ahead of your competition long-term. To help you put your plan into action, Carroll guides you step by step to:

  • Align sales and marketing efforts to optimize the number of leads
  • Use multiple lead generation vehicles, including e-mail, referrals, public relations, speaking events, webinars, and more
  • Create value for the prospective customer throughout the buying process
  • Manage a large group of leads without feeling overwhelmed
  • Identify and prioritize your best prospects
  • Increase the percentage of leads who become profitable customers
  • Avoid lulls in the sales cycle
  • How to increases the percentage of leads who become profitable customers
  • Know how to identify and prioritize your best prospects
  • Ready yourself for what's next – new and promising tactics

With Lead Generation for the Complex Sale you'll learn how to target prospects early in the buying process and make the most efficient use of sales productivity and marketing resources. Plus, you’ll pursue and capture future opportunities for viable leads.

In a business environment where your competition is growing and your budget is inevitably shrinking, Lead Generation for the Complex Sale gives you the power to drive a fast, optimal return on your investment and keep a steady stream of new customers coming your way.

From the Back Cover

KEEP LEADS FLOWING THROUGH YOUR SALES PIPELINE!

“Leads are the lifeblood of selling. This book is the lifeblood of lead generation.”-Jeffrey J. Fox, bestselling author of Secrets of Great Rainmakers

“If you can't generate a solid flow of good leads, your sales force-and your company-will fail. In this book you'll find practical and useful tools for building your sales and marketing efforts into a powerful system to generate high-quality leads.”-Neil Rackham, author of SPIN Selling

“Read this book and take the complexities out of your lead gen activities!”-Anthony Parinello, author, .Getting to VITO, the Very Important Top Officer

“Carroll provides many ideas and lists to help companies improve, manage, and measure their lead generation performance. He does an excellent job of describing the use of the major contact tools for lead generation and nurturing.”-Philip Kotler, Ph.D., S. C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management/Northwestern University

Master the Three Key Elements to Generating Leads

  • Closed-loop feedback-Produces information from the sales force that can be converted to actionable tactics
  • An integrated database-Crucial for an accurate picture of return on marketing investment
  • Open dialogue-Good lead generation identifies, initiates, and nurtures relationships with the right people

Product Details

  • Hardcover: 224 pages
  • Publisher: McGraw-Hill; 1 edition (May 17, 2006)
  • Language: English
  • ISBN-10: 0071458972
  • ISBN-13: 978-0071458979
  • Product Dimensions: 9.3 x 6.1 x 0.9 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (35 customer reviews)
  • Amazon Best Sellers Rank: #283,767 in Books (See Top 100 in Books)

More About the Author

Brian Carroll
Executive Director of Applied Research
MECLABS

Brian Carroll is Executive Director of Applied Research at MECLABS and founder of InTouch, part of the MECLABS Group. Author of the bestseller, Lead Generation for the Complex Sale (McGraw-Hill), Brian is a leading expert in lead generation and he's profiled and regularly quoted in numerous publications.

Brian also speaks to 20,000 people a year on improving sales effectiveness and lead generation strategies. He's been profiled and regularly quoted in numerous publications such as BtoB Magazine, Selling Power, The Wall Street Journal, Entrepreneur, Target Marketing, Inc. magazine, Marketing News, DM News, MarketingProfs, MarketingSherpa, Software CEO and CMO Magazine.

 

Customer Reviews

35 Reviews
5 star:
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 (5)
3 star:
 (2)
2 star:
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Average Customer Review
4.2 out of 5 stars (35 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

53 of 58 people found the following review helpful:
1.0 out of 5 stars Overly academic book with little real information, December 9, 2006
This review is from: Lead Generation for the Complex Sale: Boost the Quality and Quantity of Leads to Increase Your ROI (Hardcover)
As a VP of Sales & Marketing for a company with a complex sales process, I recognize the importance and difficulty of lead generation. Unfortunately, this book gives absolutely no quality information or insights into how to generate leads more efficiently. The tone of the book is academic - it strives to sound important but ends up in most instances saying nothing. Here's an excerpt from a section headed "Iterative Approach with Tactics": "By manipulating tactics to perform just a little bit better, it is hypothetically possible to double the response rate for a program without increasing spending. That said, the appropriate action is to optimize your tactics continuously and incrementally as performance dictates..." I think the author is saying that you can generate twice as many leads if you improve your lead generation program, especially if your current program isn't very good. In terms of content, the first 80+ pages pretty much make two points over and over: (1) that sales and marketing have to work together for successful lead generation, and (2) you need to define what a "lead" is. The other 120 pages of the book skim lightly over various methods of lead generation - none of the methods are new or imaginative; they are the same methods any marketing professional is already familiar with. If you are brand new to the idea of lead generation, this book will give you an overview, but if you're experienced and looking for new and imaginative insights, look elsewhere.
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9 of 10 people found the following review helpful:
5.0 out of 5 stars Finally -- Practical Advice for Solving a Pressing Problem, July 6, 2006
This review is from: Lead Generation for the Complex Sale: Boost the Quality and Quantity of Leads to Increase Your ROI (Hardcover)
Here's the harsh reality: In complex B2B selling situations, the traditional lead generation model is broken.

The story is all too familiar. Marketing points the finger at sales. Sales blames marketing. And in the process, the problem continues to escalate. So what happens? Executive management gets involved. And they either start scrutinizing every marketing dollar -- or worse yet, cut the marketing budget. No one wins.

As Brian Carroll points out, the only way to break this destructive cycle is to take a more holistic approach to lead generation. An approach that starts with mutually defining (by both sales, marketing and other stakeholders) what makes a lead "sales-ready." Only then can a company develop and execute a truly effective, multi-modal approach to lead generation. And only then can a company start seeing exponentially better results without a commensurate increase in effort, complexity or budget.

I've been in both sides of the fence: sales and marketing. The problem with many books on this topic is that they tend to be out of touch with the full nature of the problem. They're either written by a marketer with little street-level sales experience, or a salesperson with a poor understanding of the marketing function. Or even worse, an academic who's never been out there -- taking a beating and feeling the pressure every day.

Not so with Lead Generation for the Complex Sale. Brian Carroll takes a balanced approach to a pressing problem. He breaks it down into actionable steps any B2B organization with a complex sale can profit from.

It's full of real-world, practical information that works. And it's written by a guy who eats his own medicine every day.

Buy this book. Better yet, read it and apply the ideas. The results will surprise you.
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9 of 11 people found the following review helpful:
5.0 out of 5 stars Learn how to get prospects to call you, June 14, 2006
This review is from: Lead Generation for the Complex Sale: Boost the Quality and Quantity of Leads to Increase Your ROI (Hardcover)
It's never been tougher for sellers to crack into corporate accounts. That's why this book is so important in today's marketplace. But implementing an effective lead generation program involves a whole lot more than hiring a telemarketing firm or sending out a bunch of direct mail pieces.

In this book, Brian Carroll provides clear guidelines to use in creating a universal lead definition and articulating a strong value proposition - essential steps that are often overlooked by eager marketers.

Then "Lead Generation for the Complex Sale" shows you multiple strategies your company can implement to position itself as a thought leader in your respected field. Many of the ideas presented aren't costly so they're easily implementable by even small firms. But their cumulative impact in the market entices prospective customers to contact your company when they're considering making a decision.

I work with sales organizations all the time and know how difficult it is for sellers to get their foot in the door. I am advising all my clients to get this book. It expands their concept of lead generation and shows them ways to get started almost immediately.

One last point: I've watched Brian Carroll implement all these strategies. InTouch, his company, has grown exponentially because of it. The proof is in the pudding.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
lead generation plan, ideal customer profile, lead nurturing, lead generation tactics, good lead generation, lead generation program, lead generation process, complex sale, lead management process, lead qualification process, lead generation strategy, nurturing program, lead generation efforts, economic buyers, lead generation activities, sales pipeline, landing page, message map, buying process, search engine optimization, sales effectiveness, sales team
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Aberdeen Group, Cahners Research, Anne Holland, Bob Chatham, Cheryl Hatlevig, Evaluating the Cost of Sales Calls, Kristin Zhivago, Site Web, Susan Mulcahy, The Customer Conversation, Jeff Thull
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