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Lead Right 1st Edition
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About the Author
Top Customer Reviews
1. It is a quick read, jam-packed full of useful reminders
2. Everyone from first-line supervisor to corporate CEO can benefit
3. The included Ethical Action Test needs to be framed and displayed on everyone's wall.
4. The self-assessment is a great tool to get you thinking (or re-thinking!)
5. There are plenty of succinct, practical tips for improving your results.
The important thing to remember is that we can't do it all by ourselves. Leveraged success will come from our ability to work through others and it starts with us, as leaders, setting the tone.
Most Recent Customer Reviews
This book has sound best practices to provide excellent customer service. The book is concise and to the point. I recommend it highly.Published on March 16, 2013 by ruqayyah Nicholas
Excellent book to help anyone be better at their job . By listening to their workers and respecting them. A must have book.Published on January 17, 2011 by bowmit