24 of 25 people found the following review helpful:
5.0 out of 5 stars
How to make leaders out of managers, November 19, 2001
This review is from: Leader Effectiveness Training L.E.T.: The Proven People Skills for Today's Leaders Tomorrow (Hardcover)
This is the long-awaited update of the 1977 version of L.E.T. Dr. Gordon is a pioneer in teaching leaders to sharpen their most important skills: how to communicate, how to resolve conflicts so that no party loses, how to handle meetings, and provides an alternative to unproductive performance reviews.
Now that the economic (and political) future of the world seems so uncertain, this book is all the more timely and important. In fact, after September 11, nothing seems more important than improving our ability to resolve conflicts peacefully. Dr. Gordon - who is known for this book and his books for parents (P.E.T) and teachers (T.E.T.) - was nominated for the Nobel Peace Prize because of how his work benefits our world.
But besides the high falutin' ideals about conflict resolution and its importance to the world, L.E.T. is all about skills that make your work easier, more productive and more rewarding. What this book does is simultaneously keep both feet firmly planted in two different worlds (a goal most business books don't even dream of achieving): it's both a life-changing philosophy of human relations and a book to give you and your company a competitive advantage.
I've been using this system for a few years now and it really works. It's not a magic cure, and it takes a commitment to learn and put the skills to use, but it's such a worthwhile payoff: problems with other people still pop up, but I don't get stuck dealing them like I used to and my blood pressure doesn't go nuts. Also, the communication and problem-solving skills you learn aren't ones you're able to just turn off and leave at the office -- they have a habit of insinuating themselves (and improving your relationships) when dealing with friends, spouses, kids.
Don't let the fact that this is a new version of a book that was originally published in 1977 keep you from buying it. Its concepts are universal and timeless. Lots of other books on leadership have come and gone in 25 years; there's definitely a good reason why this one's still around.
L.E.T. makes a great companion to Steven Covey's 7 Habits (another fine book, though it's not as straightforward and skill-laden as this one).
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16 of 17 people found the following review helpful:
5.0 out of 5 stars
LET Trainer - OD Leader, January 22, 2003
This review is from: Leader Effectiveness Training L.E.T.: The Proven People Skills for Today's Leaders Tomorrow (Hardcover)
I was first introduced to Gordon's approach a couple of years ago. Sceptical at first, I took the time to read the book and found it very compelling. I immediately tried to apply the lessons at home and found success early in spite of the fact that some of the methods felt foriegn to me. The book and Gordon's philosophy are built on a model that respects the needs of both parties and that mutual respect becomes the foundation of a productive leader-follower relationship. The skills presented include active listening to help others, confrontive I-messages to help one's self and conflict resolution methods to build win-win solutions. Unlike other books on leadership, this book reads like a training program. You immediately know what to do with the information. I am a better leader, husband and father for having read the book and applied the approach.
Since then, I attended an L.E.T. program as a participant and an L.E.T. train the trainer program. I have now taught the course to dozens of grateful participants. It has become the foundation course in leadership at my company and has had a very positive impact on our culture. We are more productive and people are treated with more dignity and respect.
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11 of 12 people found the following review helpful:
5.0 out of 5 stars
LET Leader Effectiveness Training, April 21, 2003
This review is from: Leader Effectiveness Training L.E.T.: The Proven People Skills for Today's Leaders Tomorrow (Hardcover)
Tom Gordon has a unique skill - being able to provide clear and concise models to complex human interactions. His needs-based approach to conflict resolution has been consistently reinforced by research. His listening skill approach is the best, a reflection of his work with Dr. Carl Rodgers at the University of Chicago.
If a leader wants to build their interpersonal skills and strengthen work relationships - i.e. build their "emotional quotient (EQ)" - this is the book for them.
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