The Leadership Book of Numbers (V.1): Short Stories and Tips for the Leader on the Go [Paperback]

Theo Gilbert-Jamison (Author)

Editorial Reviews

About the Author

Theo Gilbert-Jamison is the author of the book, The Six Principles of Service Excellence. She is also Chief Executive Officer and Managing Partner of Performance Solutions by Design, an elite performance consulting firm that caters to luxury and premium brands with an emphasis on creating the ultimate customer experience. As the creative force behind the innovative concepts and methodologies utilized by Performance Solutions by Design, Theo is a highly sought after speaker and consultant to senior executives in high profile organizations. Under her leadership, Performance Solutions by Design assists organizations, great and small, in driving and sustaining a culture of service, performance, and operational excellence by helping them identify and overcome those barriers that prevent achieving world-class recognition in customer service and profitability. Prior to launching Performance Solutions by Design in 2003, Theo Gilbert-Jamison was Vice President of Training & Organizational Effectiveness for the Ritz-Carlton Hotel Company, L.L.C. During a 17-year career with The Ritz-Carlton, she oversaw the daily operations of The Ritz-Carlton Leadership Center and was also responsible for the company's worldwide training and development initiatives. Today, Theo works closely with a diverse group of organizations, ranging from automotive, legal and financial services, to education, hospitality, healthcare, professional golf and home building. Theo is currently working on her second book, Becoming a Level Three Organization, scheduled to be published later this year. Vivian Bright is the Chief Operating Officer and a Managing Partner of Performance Solutions by Design. As a certified Performance Consultant, Vivian focuses her efforts on assisting clients in their discovery of purpose, foundational values and business objectives. Once accomplished, Vivian is able to put together a strategic plan necessary for the creation, introduction, and maintenance of a sustainable cultur

Product Details

• Paperback: 140 pages
• Publisher: AuthorHouse (March 31, 2008)
• Language: English
• ISBN-10: 1434338800
• ISBN-13: 978-1434338808
• Product Dimensions: 9 x 6 x 0.3 inches
• Shipping Weight: 7.2 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,605,272 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

0 of 1 people found the following review helpful:

5.0 out of 5 stars Leading more effectively!, August 21, 2008

By 

Brian Butler (Kansas City, MO) - See all my reviews
(REAL NAME)   

This review is from: The Leadership Book of Numbers (V.1): Short Stories and Tips for the Leader on the Go (Paperback)

Are you looking top increase your effectiveness as a leader?

Looking for a great addition to your leadership library and a book you will keep coming back to!

Theo and Vivian have put together a quick read that I find invigorating and inspiring for me. It is a wealth of information that has provided invaluable tips to leading more effectively in both my personal and professional life. They have provided the how to's for creating, sustaining and building my high powered team in driving our organization to accomplish our mission.

The book changes the way you think about leading others and inspires you to engage your employees by becoming a more effective leader.